Snappr is a great option for wedding photographers. I've used the photo service previously for business/office photo shoots, but never for weddings before (let alone my own). Definitely a good call, a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On very short notice, Snappr found me a photographer who had to cancel but Snappr found me another quickly. Tayeb contacted me and I told him what kind of coverage I wanted. He arrived on time and ove... See more
Company replied
Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional pho... See more
Company replied
The whole experience was very nice and easy. Booking was straightforward and we very much appreciated Robbie’s photography skills for our civil wedding at the courthouse and loved his ambition for get... See more
Company replied
Company details
About Snappr
Written by the company
 |
| Snappr is the one-stop shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr was founded in 2017 and is headquartered in San Francisco, California. |
| Shoots |
 |
| Snappr Shoots is a self-service application to book photographers and videographers. Book with as little as two hours notice with access to talented photographers across the world. |
| I need a photoshoot right now |
| Enterprise |
 |
| Snappr Workflows is a SaaS product that enables enterprises to automate their visual content pipelines. This intuitive builder powers growth with scalable visual content, eliminating the need for complex processes. |
| I have a high volume content need |
| Editing |
 |
| Snappr Image Editing transforms poor-quality marketplace photos into high-quality images. Using advanced editing techniques, Snappr rescues product photos, giving them a polished and professional look that drives sales. |
| Start a free trial today |
| AI |
| Snappr AI delivers high-quality, affordable eCommerce photos by generating product images with real-world accuracy through the collaboration of human and AI intelligence. Brands receive high-impact AI images that can increase conversion rates by up to 10x. |
 |
| Try it for free |
| Need help? Contact our Customer Success Team through our contact page. |
     |
Snappr gives you visual content superpowers
Written by the company
- Supercharge your imagery production and build powerful photo and video pipelines that run automatically at scale, with no code required. You can automate it all: trigger workflows from business events, source assets, manipulate your content, and deliver it to its final destination.
Contact info
United States
- snappr.com
4.7
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our photographer was very good to work…
Our photographer was very good to work with and I appreciate his professionalism, attention to detail, and communication.
April 17, 2026
Unprompted review
Reply from Snappr
We are glad to hear the experience felt professional and well communicated throughout. Attention to detail really shows in the final results. Thanks for sharing your experience.
Reply from Snappr
Simple and solid. Being on time and detail focused makes all the difference. Glad it went well for you.
Communication was great
Communication was great. Checked with me to see if it was ok to move the shoot up a day. Showed up on time. Took great photos and videos of my car.
April 16, 2026
Unprompted review
Reply from Snappr
That sounds like a really smooth experience. Good communication and flexibility go a long way, and we are glad you were happy with the photos and videos. Thanks for choosing Snappr.
Reply from Snappr
We appreciate that. Glad the experience felt professional and knowledgeable from start to finish. Thanks for sharing your feedback.
great photos
The photos came out great and everything that needed a photo got one! And all the editing and transmission was done as well. Just made the whole process of listing easier. Thank you
April 16, 2026
Unprompted review
Reply from Snappr
We are glad everything came together the way you needed. Having all the right shots and a smooth delivery really makes the listing process easier. Thanks for choosing Snappr.
Lauren was great to work with and I…
Lauren was great to work with and I thought she did a wonderful job with the pictures. I look forward to using her again thank you for making this process easy.
Steve
April 8, 2026
Unprompted review
Reply from Snappr
That is great to hear. We are glad the experience felt easy and that you were happy with the photos. It is always a good sign when you are already thinking about working together again. Thanks for sharing this, Steve.
Reply from Snappr
We are glad to hear the whole process felt smooth and stress free. That is exactly what we aim for. Thank you for choosing Snappr.
It was a great pleasure to meet with Chris
It was a great pleasure to meet with the photographer Chris. The pictures and videos look so much better than what I would have imagined.
This was for BAT listing and so glad I chose to have it professionally imaged.
April 18, 2026
Unprompted review
Reply from Snappr
That is great to hear. For something like a Bring a Trailer listing, having professional photos and videos can really elevate the presentation. We are glad the results exceeded what you had in mind. Thanks for choosing Snappr.
Great pictures and very thorough
The photographer was very thorough and took excellent picture
April 10, 2026
Unprompted review
Reply from Snappr
We are happy to hear the session was thorough and that the photos met your expectations. Attention to detail really shows in the final gallery. Thanks for sharing your feedback.
Drew was very Prompt
Drew was very Prompt, professional and friendly.The photos of my car came out very nice and the videos too.
All in all he did a great job.....
April 9, 2026
Unprompted review
Reply from Snappr
We are glad to hear everything went smoothly and that you were happy with both the photos and videos of your car. Being prompt and easy to work with is exactly what we aim for. Thanks for choosing Snappr.
Paul was great!
Paul was great! Took his time to get all the right photos and videos!
April 18, 2026
Unprompted review
Reply from Snappr
Sounds like a really solid session. Taking the time to get both photos and videos right makes all the difference. We are glad you were happy with how it turned out.
Seamless arrangement
Seamless arrangement, Chris was very professional and took his time to capture the best photos.
April 16, 2026
Unprompted review
Reply from Snappr
It is great to hear everything felt seamless and that the session was handled with care and professionalism. Taking the time to get the best shots always shows in the final results. Thanks for sharing your experience.
Great communication
Great communication, photographer was extremely friendly and very detail oriented.
March 4, 2026
Unprompted review
Reply from Snappr
We are glad to hear the communication was smooth and that the session felt friendly and detail focused. That kind of experience really makes a difference. Thank you for choosing Snappr.
He captured all the important moments!
Danii was so professional in his photography. He captured some of the most important moments of the night for my son's 21st. Edited so well. I actually love going back to my gallery and viewing the photos. They're so good!
April 20, 2026
Reply from Snappr
This is so great to hear. Capturing a 21st birthday is such a special milestone, and it is wonderful that the photos bring you back to those moments every time you look at them. Thank you for sharing your experience.
Patrick picked a beautiful location.
Patrick picked a beautiful location and our honeymoon pictures are amazing. He was so easy to work with and very friendly and professional.
April 16, 2026
Reply from Snappr
Honeymoon photos in a beautiful location sound amazing. We are glad the whole experience felt easy and enjoyable, and that you ended up with photos you love. Thank you for choosing Snappr.
Don't risk using Snappr
Booked, confirmed & paid for 2 shoots. Charged for 4. first shoot was a "no show" without warning so no photos whatsoever. 2nd shoot photographer has contacted me directly asking for more money to release all photos. Don't risk it
April 17, 2026
Unprompted review
Reply from Snappr
Thank you for bringing this to our attention, and we are truly sorry for this experience.
We have already reached out to you directly to process a refund for the first photoshoot where the photographer did not show up. We are also actively investigating the second shoot, especially the concern regarding being asked for additional payment to release photos, as this is not aligned with our platform standards.
We understand how frustrating this must have been and appreciate you giving us the opportunity to address it.
On time and great advice for engagement…
On time and great advice for engagement photos!
April 12, 2026
Reply from Snappr
That sounds like a great session. Being on time and getting helpful guidance, especially for engagement photos, makes all the difference. Thanks for sharing your experience.
This company has no compassion and is…
This company has no compassion and is black and white about its policies. Lost our senior dog and they would not refund our pet shoot money. Will never recommend them.
April 22, 2026
Unprompted review
Reply from Snappr
We’re truly sorry for your loss and for the experience you had with us. We understand how difficult this situation must have been, and we sincerely apologize if our initial handling came across as lacking compassion.
We’ve since reached out to you directly and have processed a full refund for your booking.
Again, our deepest condolences, and we’re very sorry for what you’ve gone through.
Henem was super professional and took…
Henem was super professional and took amazing photos, will definitely book with him again.
April 10, 2026
Reply from Snappr
We are so glad to hear you had a great experience and loved the photos. It is always a good sign when you are already thinking about booking again. Thank you for choosing Snappr.
Great and easy way to book a photographer
Since I had no idea where to look for a photographer. This website assisted me for my big day. Recommend all to use Snappr to get the best value of your money and their services…
April 13, 2026
Reply from Snappr
We are really glad Snappr could make the process easier for you, especially for such an important day. Finding the right photographer can feel overwhelming, so it is great to hear that the platform helped you feel confident and supported.
Thank you for the recommendation and for choosing Snappr.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.