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Snappr Reviews 1,876

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to make them feel comfortable. The service is consistently described as excellent, with many appreciating the efficiency and ease of the overall process, from booking to receiving the final product. People are particularly happy with the quality of the photos and the user experience, often highlighting the quick turnaround and the stunning results. However, some customers also noted issues with the quality of the photos, describing them as poor or not meeting expectations, with some even mentioning basic composition problems. A few other people also felt that the service was unprofessional, citing instances of photographers being late, leaving early, or not capturing key moments. There were also isolated reports of photographers behaving unprofessionally, such as exhibiting inappropriate conduct or having poor communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise photographers for being... See more

Service

Customers had positive experiences with service. Many reviewers praise the efficiency, professionalism, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, easy, and... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and stunning results, often... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the stunning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Snappr is a great option for wedding photographers. I've used the photo service previously for business/office photo shoots, but never for weddings before (let alone my own). Definitely a good call, a... See more

Company replied

Rated 5 out of 5 stars

On very short notice, Snappr found me a photographer who had to cancel but Snappr found me another quickly. Tayeb contacted me and I told him what kind of coverage I wanted. He arrived on time and ove... See more

Company replied

Rated 5 out of 5 stars

Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional pho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was very nice and easy. Booking was straightforward and we very much appreciated Robbie’s photography skills for our civil wedding at the courthouse and loved his ambition for get... See more

Company replied


Company details

  1. Photographer
  2. Advertising Photographer
  3. Photography Service
  4. Wedding Photographer

About Snappr

Written by the company

Snappr
Snappr is the one-stop shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr was founded in 2017 and is headquartered in San Francisco, California.
Shoots
Snappr Shoots
Snappr Shoots is a self-service application to book photographers and videographers. Book with as little as two hours notice with access to talented photographers across the world.
I need a photoshoot right now
Enterprise
Snappr Workflows
Snappr Workflows is a SaaS product that enables enterprises to automate their visual content pipelines. This intuitive builder powers growth with scalable visual content, eliminating the need for complex processes.
I have a high volume content need
Editing
Snappr Image Editing
Snappr Image Editing transforms poor-quality marketplace photos into high-quality images. Using advanced editing techniques, Snappr rescues product photos, giving them a polished and professional look that drives sales.
Start a free trial today
AI
Snappr AI delivers high-quality, affordable eCommerce photos by generating product images with real-world accuracy through the collaboration of human and AI intelligence. Brands receive high-impact AI images that can increase conversion rates by up to 10x.
Snappr AI
Try it for free
Need help? Contact our Customer Success Team through our contact page.
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Snappr gives you visual content superpowers

Written by the company

Supercharge your imagery production and build powerful photo and video pipelines that run automatically at scale, with no code required. You can automate it all: trigger workflows from business events, source assets, manipulate your content, and deliver it to its final destination.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

On time

On time, professional and thorough

March 4, 2026
Unprompted review
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Reply from Snappr

Simple and exactly how it should be. On time, professional, and thorough. Glad everything went smoothly for you.

Rated 4 out of 5 stars

Snappr Photo Shoot

Vasha was on time, performed the shoot and provided the photos as described. Only negative was the lead/lag time (3-weeks) waiting for the shoot. Will use Snappr again when the need arises. Good job !

March 10, 2026
Unprompted review
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Reply from Snappr

Glad to hear everything went as expected on the day and that you were happy with the results. We understand the wait time can be a bit long at times, so we appreciate your patience and are happy you would use Snappr again.

Rated 3 out of 5 stars

Photos

These photos were to help with the sale of a car. The photos were very high resolution in bright sunlight. They showed every minute swirl in the paint and water spots that I can't see in real life. I wish that could have been avoided.

March 13, 2026
Unprompted review
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Reply from Snappr

Thanks for sharing this so honestly. Bright sunlight can definitely bring out every little detail, sometimes more than expected. We are glad the photos were high quality, and we appreciate you calling this out as it is helpful feedback for future shoots.

Rated 5 out of 5 stars

Sasha was the reason for 5 stars

Sasha was the reason for 5 stars; she lives what she does, she’s a car truck geek; and she did awesome with the canera

March 17, 2026
Unprompted review
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Reply from Snappr

It is great to hear how passionate she was about the shoot, that kind of energy really shows in the final photos. Glad it turned out awesome for you.

Rated 5 out of 5 stars

Good experience

Good experience. Very professional photographer

March 23, 2026
Unprompted review
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Reply from Snappr

Glad to hear you had a good experience and that everything felt professional.

Thanks for choosing Snappr.

Rated 5 out of 5 stars

Thank you so much

March 20, 2026
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Reply from Snappr

Thank you for choosing Snappr, Erica! We're glad that you had a great photoshoot.

Rated 5 out of 5 stars

Munich Vacation Shoot

The shoot went well - I enjoyed the experience and the photographer was pleasant and professional.
I was happy with the-variety of shots that were taken and with the results of the photographs that were received.

As a solo traveler it was great to have some meaningful shots of my time in Munich as it's often difficult to get photo opportunities when alone.

March 22, 2026
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Reply from Snappr

That is such a great way to capture your trip. Traveling solo can make it tough to get meaningful photos, so we are really glad the session gave you a variety of moments to look back on. It is great to hear that the experience felt comfortable and that you were happy with the results.

Thanks for choosing Snappr to document your time in Munich.

Rated 5 out of 5 stars

went very smoothly

went very smoothly , maris saulits my photographer did a great job and was very thorough .

February 12, 2026
Unprompted review
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Reply from Snappr

Sounds like everything went exactly as it should. Smooth, thorough, and well executed. We are glad you were happy with how it all turned out. Thanks for choosing Snappr.

Rated 5 out of 5 stars

Photographer

The photographer that came (forgive me for forgetting his name) was amazing. Great conversation, respectful to me and my vehicle, was polite, and did an amazing job. I love the pictures and thought they showed the car extremely well.

February 2, 2026
Unprompted review
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Reply from Snappr

We are really glad to hear the session felt comfortable and respectful, especially when it comes to photographing something as important as your car. It is great that the photos captured it so well.

Thanks for sharing your experience.

Rated 5 out of 5 stars

Photos for car auction totally pro

Photographer for my car auction was professional, prompt and talented. I believe I got higher bids because the photos were A+. Will use Snappr again!

February 15, 2026
Unprompted review
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Reply from Snappr

That is awesome. Strong photos can really elevate an auction, so it is great to hear they helped drive better results. Glad the experience delivered for you and we would love to help again next time.

Rated 5 out of 5 stars

Very thorough and professional service

Very thorough and professional service. Great experience. Thank you.

January 24, 2026
Unprompted review
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Reply from Snappr

We are glad everything felt professional and easy from start to finish. Thanks for sharing your experience and for choosing Snappr.

Rated 5 out of 5 stars

Outstanding photo experience with Vlad

My photographer was Vlad. He contacted me well before the date I selected and spent time with me to choose a good location. He also suggested a time of day that would provide better lighting for the photos. I really appreciated that. Vlad assured me that he had photographed over 2000 cars. He was very careful and thorough taking photos of every part of the car as I moved the car into positions he recommended. He also agreed to take a video of the car being driven. He told me that he liked the car and its color, and he gave me a heads up that most of the bidding takes place in the last two hours of the auction, a piece of information that preserved my mental health!

February 14, 2026
Unprompted review
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Reply from Snappr

This sounds like such a thoughtful and well-planned shoot. From choosing the right location and lighting to capturing every detail, it is great to hear how much care went into it. And that auction tip is a nice bonus. Really glad the whole experience felt smooth and worthwhile.

Rated 5 out of 5 stars

Great service

Great service, great photos for my car auction. Five stars all round

January 24, 2026
Unprompted review
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Reply from Snappr

Love hearing this. Getting the right photos for an auction can make all the difference, so we are glad everything came together well. Thanks for trusting Snappr with it.

Rated 5 out of 5 stars

BaT photographer

Photographer was on time and took a very good quantity of quality shots. It was exceptionally good as it was a sunny day and not well suited to this type of photography.

January 9, 2026
Unprompted review
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Reply from Snappr

Sunny conditions can be tricky, so it is great to hear the session still delivered such strong results. We are glad the timing and photo quality met your expectations.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Easy and qualified

He was quick, efficient and knowledgeable about the shots that count.

February 4, 2026
Unprompted review
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Reply from Snappr

It is great to hear the session was efficient and focused on capturing the shots that matter most.

Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Drew is a consumate professional and…

Drew is a consumate professional and did an excellent job photographing my vehicle. He was ready before I arrived and was very efficient but with excellent results! Highly recommended!

March 7, 2026
Unprompted review
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Reply from Snappr

That sounds like a really smooth and well run shoot. Being prepared and efficient while still delivering strong results makes all the difference.

We appreciate the recommendation and are glad you were happy with the experience.

Rated 5 out of 5 stars

Excellent experience

Excellent experience, she did amazing, thank you very much …

March 20, 2026
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Reply from Snappr

We are so glad to hear you had such a great experience and that everything turned out beautifully.

Thank you for sharing and for choosing Snappr.

Rated 5 out of 5 stars

1969 Chevelle SS

Erik was hired for an automotive shoot to support the sale of an antique vehicle. He was knowledgeable of the shots needed to support a successful outcome. Thorough, with an attention to detail...took is time to ensure all aspects of the photos were the best they could be! Well done Erik

March 16, 2026
Snappr logo

Reply from Snappr

It sounds like a really thoughtful and well-executed shoot. Capturing an antique vehicle properly takes patience and attention to detail, so it is great to hear that the session delivered exactly what was needed.

We are glad you were happy with the results and the overall experience.

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