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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly easy to set up and use, highlighting its straightforward nature for both hosts and guests. People appreciated the smooth user experience from start to finish, with uploading pictures being a breeze and the gallery well-organized and accessible even for less tech-savvy individuals. The ability to personalize QR codes and the quick availability of photos after events were frequently praised, making it a highly recommended service for capturing memories. However, some customers mentioned that manually adding photos sent by friends negated the primary purpose of the service, and a few noted that getting all guests to use it was a challenge.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the system is to use for both... See more

Service

Users describe positive interactions with service, with many considering it one of the best decisions they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was not a great signal where we were, so no one could access it and upload anything. I was sent them all by friends the next day and had to manually add, which negated the point... See more

Company replied

Rated 4 out of 5 stars

Easy to set up and use. Would be helpful if you could purchase the code with your image / info onto pvc cards. As per pictures on your website

Company replied

Rated 4 out of 5 stars

The idea is super cute… I purchased this for my sister’s baby shower! I just wish I got a reminder leading up to the event, either the day before or even hours before… I almost forgot I had purchased... See more

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

SnapSharer allows users to create a private media gallery for any event, to collect photos & videos from their guests, via a QR code or direct link. Users can personalise their QR code with their own pictures and colours to suit their theme. We aim for simplicity over gimmicks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute legend's at support after a…

Absolute legend's at support after a minor hiccup!
Easy to use program, can't wait for the party to enjoy it too

January 22, 2026
Unprompted review
Snapsharer logo

Reply from Snapsharer

Thanks for the kind words and here to help!
Anything we can do before your party - just shout.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Simple to operate and perfect for…

Simple to operate and perfect for distributing to our wedding attendees.

December 16, 2025
Unprompted review
Snapsharer logo

Reply from Snapsharer

Thank you for the kind feedback, and hope the day went well!

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Brilliant idea…

This was a brilliant idea and everyone loved it. So easy to upload pictures. Once I got my head around how to download them it was pretty simple. We have literally hundreds of photos of our special day. I would use this service again. Great price too.

August 27, 2025
Snapsharer logo

Reply from Snapsharer

Thanks v much for the kind feedback, and hope the day went well!

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Excellent for wedding, Guest s loved uploading all the photos…

Guest s loved uploading all the photos of our wedding and being able to see everyone else’s. It’s so easy to use and we were able to enjoy all the memories being made at our wedding. Totally recommend SnapSharer.

August 21, 2025
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Reply from Snapsharer

Great feedback, thanks so much and hope the Wedding went well!

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Happy custome4

Very easy to use that I did not even need an idiots guide

August 27, 2025
Snapsharer logo

Reply from Snapsharer

Brilliant, thanks so much and hope the day went well!

Kind regards, the SnapSharer team

Rated 4 out of 5 stars

My baby sister’s baby shower

The idea is super cute… I purchased this for my sister’s baby shower! I just wish I got a reminder leading up to the event, either the day before or even hours before… I almost forgot I had purchased this and almost didn’t share the QR code! So I think a reminder for forgetful ppl like me would be good! Other than that it was great and cool to see ppl share their memories

August 9, 2025
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Reply from Snapsharer

Brilliant feedback, thanks so much - this has been passed on to the team for future enhancements.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Wedding fun!

All our guests said it was super easy to navigate! They also loved the idea!

August 2, 2025
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Reply from Snapsharer

Thanks very much for leaving a review and glad to hear everyone found it simple to use.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars
Snapsharer logo

Reply from Snapsharer

Thanks very much for leaving a review! Be sure to drop us a line for a discount for any future events.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Great for capturing your special event

I was so glad I found this company for mine and my friends 50th birthday celebration. All your guests can upload their photos and videos from their phones to share. You can send them a link or print out a QR code for them to scan. Everyone was impressed and I’m sure many of them will use Snaptoken for any future events they have. It’s a great option and a cheaper one if you don’t want the expense of a photo booth and also means you capture everyone’s experience of the day/night.
Easy to use. 5 stars!

June 28, 2025
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Reply from Snapsharer

Thank you for the nice words, and hope you had a brilliant 50th! Be sure to drop us a line for a discount for any of your future events.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Brilliant app

Brilliant app! Really easy to use. My guests loved the idea. Great to have everyone’s pictures in one place.
Thank you snapsharer!

July 7, 2025
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Reply from Snapsharer

Thank you for your kind review and be sure to drop us a line for a discount in the future.

Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Wedding share

The QR code was easy to work, and easy to share. The biggest challenge was getting all the guests to use it!!
The final album is fab, and the bride & groom are thrilled. I did this as part of their wedding gift

June 1, 2025
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Reply from Snapsharer

Lovely to hear, and a great idea having this as part of their gift. Thank you for your review and be sure to drop us a line for a discount in the future.
Kind regards, the SnapSharer team

Rated 5 out of 5 stars

Great for celebrations.

Used this service to capture our wedding day. Easy to use and set up.

May 29, 2025
Snapsharer logo

Reply from Snapsharer

Thanks so much for your kind review! Glad your wedding went well, and be sure to drop us a message if you'd like a discount for a future purchase.
Kind regards, the SnapSharer team

Rated 5 out of 5 stars

It was so easy to setup

It was so easy to setup. When I clicked on the code it took me straight to the up load. I have only had two people tell me they were having problems. All we uploading large amount of photos.

April 14, 2025
Snapsharer logo

Reply from Snapsharer

Thanks so much for the lovely review! Glad your experience went well, and be sure to drop us a message if you'd like a discount for a future purchase.
Kind regards, the SnapSharer team

Rated 4 out of 5 stars

Excellent customer service

Excellent customer service, and on what's app too, so really accessible.
The images could be a bit bigger when scrolling through on the phone (screen size) but that could be user error. At the moment if you click, they do open up and you can scroll through the list, so it's VERY minor.
Also would love to be able to download the guest book text. I'll just copy and paste into the book I'm making of the night and use different fonts etc, so it still fine.

Great app.
My cousin already has the details for her party next year!

April 11, 2025
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Reply from Snapsharer

Thanks so much for the brilliant feedback, Catherine - we can bring this to the team for future updates. Hope the event went well and be sure to drop us a message if you'd like a discount for your cousin.
Kind regards, the SnapSharer team

Rated 1 out of 5 stars

Scam:Took payment without Access to account

Took my payment without ever giving me access to my account.

February 27, 2025
Unprompted review
Snapsharer logo

Reply from Snapsharer

Sorry to hear you had trouble accessing your account, looks like the email landed in another one of your inboxes / spam. Glad we were able to resolve this for you, and any other questions do shout!
Warm regards, the SnapSharer team

Rated 5 out of 5 stars

5 stars all round.

5 stars all round.. Easy to set up avd compatible with all devices used 😊

December 21, 2024
Snapsharer logo

Reply from Snapsharer

Great to hear and thank you for the feedback!
Warm regards,
The SnapSharer team

Rated 5 out of 5 stars

Great for our wedding day.

This was great for our wedding day. All our guests could upload their photos so we have no moment from the day not covered.

November 23, 2024
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Reply from Snapsharer

Great to hear and many congrats on your wedding! Thanks again for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Definitely recommend!

Such a good idea! We had a little card made on Etsy with it on for our wedding for each table and you can download all the pictures that was taken! You can also personalise your QR code! I would definitely use it again.
As soon as you pay you can access it straight away too!
Thankyou x

November 16, 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the lovely feedback and congrats on your big day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 1 out of 5 stars

The app doesn’t appear to support Live…

The app doesn’t appear to support Live Photo’s which is by default for Apple users. We only got 30 photos uploaded from 60 guests and those only appear to be from Samsung users. Very disappointing as it was our wedding and this app was supposed to be how we’d create our wedding album.

November 11, 2024
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Reply from Snapsharer

We're sorry to hear your guests had trouble uploading some of their media. Our galleries do support the adding of Apple's live photos which are automatically converted into standard photos during the upload process, which our other customers have not had an issue with. We'd be happy to support getting those photos added so you have the full collection, or a refund if you'd prefer. Thanks

Rated 5 out of 5 stars

Easy & Simple to use.

Easy to use and worked well for sharing with our wedding guests.

November 9, 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and congrats on your special day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

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