Love the travel cup, many compliments from work colleagues. Also the coasters are fantastic and will be ordering more, really good for indoor plant pots. My only critisim is from the silicone cup top,... See more
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Review summary
Created with AI, based on recent reviews
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The products are great, brilliant quality and although on line my coffee cups and saucers looked expensive, they are not for the quality you get. My only feedback would be the speed of delivery,... See more
The packaging was just awful. It is amazing that the product survived. Treatment of delivery wa appalling . The product was delivered without any instructions on the best way use it. there was no... See more
My correspondence to Fresh Frenzy was answered the same day. They were very responsive and worked with me completely, to my satisfaction, to resolve my issue. They are professional and it's clear they... See more
3.9
Great
360 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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EXCELLENT PRODUCT NICE ONE CUP COFFEE…
EXCELLENT PRODUCT NICE ONE CUP COFFEE MUG AND KEEPS THE COFFEE HOT MOST IMPORTANTLY THANKS GUYS GRAEME
February 13, 2026
Unprompted review
Snaw coffee mugs
Great design coffee mugs. Just as described. Top quality products. Sale price was an added benefit. Very happy with my purchase
March 4, 2026
Unprompted review
I love them
I love them. They’re beautifully crafted and perfect size and weight ♥️
March 3, 2026
Unprompted review
Good quality
Good service, excellent mugs my nephew and his partner loved them as their Christmas gift
December 20, 2025
Unprompted review
Cool cups but not practical
Cool cups but not practical. Wish I read the product details that you CANNOT put them in the microwave. Who ever heard of a coffee cup you can’t? If I knew up front I would have purchased something else.
February 14, 2026
Unprompted review
Lovely!
Lovely products! Very classy and they’re a perfect fit aesthetically with my decor. Fast delivery too.
February 21, 2026
Unprompted review
The product was beautiful
The product was beautiful, packed very well and I love them!
February 18, 2026
Unprompted review
Top quality and good customer services.
I initially ordered the incorrect item ans The customer service was really good. My order sadly arrived with one cup damaged.
But they replaced it without any quibble and it arrived quickly.
The coffee espresso cups are of a great quality and lovely colours
January 16, 2026
Unprompted review
Awesome company to work with
Awesome company to work with. Great value for a great product, a ton of options and super cool people to deal with
February 22, 2026
Unprompted review
I purchased 4 Industrial Mugs
I purchased 4 Industrial Mugs, well made, sturdy handled, deep colour hues. Snaw is an easy site to manoeuvre, yes, they do advertise on Facebook but a trustworthy site!! Fully recommended, have a look....
January 21, 2026
Unprompted review
Love them both-blue one and green one
Love them both-blue one and green.
Beautiful!!
February 9, 2026
Unprompted review
Horrible quality, and dangerous
I bought six glass coffee cups with wooden handles from snawco. After one run through the dishwasher, the handle fell off. Then I tested one that hadn't been through the dishwasher and the handle came right off with minimal pressure. I suspected these might be overpriced POS products and unfortunately was correct. And if the cup were to fall off the handle when it is full of hot coffee someone could get seriously injured -- very irresponsible.
February 17, 2026
Unprompted review
Great cups!
I love these cups! They're not glass so won't break but don't seem like plastic. The color is nice, too. Arrived on time and in excellent condition.
February 17, 2026
Unprompted review
Beautiful mugs
The company is very pleasant to deal with. Love my mugs. And I will definitely purchase more.
December 30, 2025
Unprompted review
The cup was broken when it arrived
The cup was broken when it arrived. Tried to find a way to report it but was unable to find a way.. paid $33 for a broken cup that will never be used
February 7, 2026
Unprompted review
Reply from Snaw
Hi Debbie, we haven't received any email from you regarding this issue. I've just requested your contact information. Please kindly provide this so I can get in touch to arrange a free replacement to be sent out to you ASAP. Many thanks
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