Sneakin Reviews 154

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products received, often finding them to be exactly as described or even exceeding expectations. People appreciate the competitive pricing and the good variety of items available. Some also highlight the ease of ordering and the ability to track their packages. However, some people were dissatisfied with aspects of the delivery service, citing issues like damaged packaging, slow shipping, or items not arriving. There are also instances where the product received differed from the order, such as incorrect sizes or colors, or items arriving with manufacturing defects. A few other people also felt that the price, especially when considering shipping costs, was not always a good value, and some experienced difficulties with customs or returns.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers express satisfaction, noting that items were as... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast and reliable... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise receiving exactly what... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent condition of items upon... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the good selection and competitive prices,... See more

Based on these reviews

Rated 4 out of 5 stars

I cannot believe how fast the shipping was to the U.S.! However, the box was incredibly damaged and these are unfortunately a gift. Luckily, just to my mom, so she won’t care. But, I wouldn’t gift the... See more

Company replied

Rated 3 out of 5 stars

I ordered a watch that shipped timely and it made it to customs in the US but was missing information it needed to clear customs so it was returned to Sneak In’. Unfortunate that they did not have t... See more

Company replied

Rated 5 out of 5 stars

It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it... See more

Company replied

Rated 5 out of 5 stars

Delivery was fine but I received a black pair in lieu of the blue I ordered. A little disappointed. Update: upon review under a much brighter light the color does appear to be indeed blue albeit o... See more

Company replied


Company details

Written by the company

Sneakin : Sneakers, Fashion and Trendy Clothing


Contact info

3.6

Average

TrustScore 3.5 out of 5

154 reviews

5-star
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Rated 5 out of 5 stars

Geox Men Shoes

The shoes I ordered were as described. My boyfriend loved them. I recommend this Company 💯.

April 10, 2026
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Reply from Sneakin

Dear customer, thank you for sharing your feedback with us!

We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Exactly as described

Item arrived early and was in excellent shape. I will purchase from this company again.

April 10, 2026
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Reply from Sneakin

Thank you for taking the time to share your feedback with us!

We're delighted to hear that the delivery speed met your expectations, as we strive to provide a swift and reliable service for our customers. Your satisfaction motivates us to maintain this standard consistently.

We look forward to serving you again soon!

Rated 1 out of 5 stars

Item never came

March 31, 2026
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Reply from Sneakin

Hello Ms. Mikorenda,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Delivery was super fast

Delivery was super fast. Shoes look amazing and are super comfortable. I will definitely recommend.

March 23, 2026
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Reply from Sneakin

Thank you for sharing your feedback with us!

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

It was truly a great experience

It was truly a great experience! Everything the size, color, and overall quality was exactly as I ordered. I highly I am living United States 🇺🇸 I recommend it to people that are living here use it. It’s safe, fast, and reliable, with excellent delivery as well! ❤️😍
Great job 👍🏻👏🏻

March 18, 2026
Unprompted review
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Reply from Sneakin

Thank you for sharing your positive feedback with us!

We appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Item not as pictured

Item not as pictured. Very disappointed as was specifically purchased based on picture and description. I could have paid less and purchased a similar item in the US and not have had to deal with extra shipping charges and delays with customs.

March 6, 2026
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Reply from Sneakin

Hello Ms. Hansen Laber,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Service very good!

March 3, 2026
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Reply from Sneakin

Dear customer, thank you for sharing your feedback with us!

We appreciate your support and look forward to serving you again soon.

Rated 1 out of 5 stars

US / international buyers beware

I can’t return my shoes I’m being charged $300 in return shipping. I should say PLEASE be aware if you live in America don’t bother ordering you’ll regret it. These people don’t send you a prepaid label. I went in wanting to return my shoes because I ordered the wrong size. That was another thing. Please be careful if you do order from here that you order the correct size or you will have to pay the expenses of returning which in my case was about 200 or $300 to send back and clearly not worth it since the shoes were 180 or something. I am super angry and disappointed that now I’m stuck with the shoes that I will never wear and I have to keep them because they refuse to send me a prepaid label..

March 10, 2026
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Reply from Sneakin

Hello Ms. Villagomez,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

AWESOME experience!

This was a great experience! I've never shopped on this site and was very unsure when I did however I received my package as informed! This was quick and easy! My purchase was received and the product was as expected! I am very pleased 🤩

March 5, 2026
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Reply from Sneakin

Dear valued customer,

We appreciate your feedback and look forward to serving you again!

Rated 1 out of 5 stars
Sneakin logo

Reply from Sneakin

Hello Ms. Butenko,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Not on time and I'm now having to fill…

Not on time and I'm now having to fill out a collections form to even get it to ship to the right state.

February 25, 2026
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Reply from Sneakin

Hello Ms. Grace Passalino,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a wonderful day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

I love my MBT's they are hard to find especially in my size, and they delivered in a reasonable time frame. I did find some in my size a target but I boycott them and they were $50 more, so I saved a

I love my MBT's they are hard to find especially in my size, and they delivered in a reasonable time frame. I did find some in my size a target but I boycott them and they were $50 more, so I saved about $50.

February 16, 2026
Sneakin logo

Reply from Sneakin

Thank you for taking the time to share your feedback with us.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The shoes are fantastic

The shoes are fantastic! Wonderful shopping experience - thank you!

February 10, 2026
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Reply from Sneakin

Thank you for taking the time to share your experience with us.

Have a wonderful day! 😊

Rated 5 out of 5 stars

Amazing

I order a pair for shoes from the US to be delivered to my mom in Poland. Seamless and quick. Mom loves the shoes.

February 9, 2026
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Reply from Sneakin

Dear customer, thank you for your kind feedback!

We look forward to serving you again soon! 😊

Rated 3 out of 5 stars

You promised delivery in 3-4 days

You promised delivery in 3-4 days, took two weeks, plus did not deal properly with US customs. The jacket itself is excellent.

February 2, 2026
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Reply from Sneakin

Hello Mr. Grinek,

Please note that we have taken your feedback into account and noted the problem. Soyez make sure we do our best to make sure this doesn’t happen again.

In order to solve your problem and bring you satisfaction we have addressed you an e-mail.
We hope you will be enlightened and that our approach will enable you to have a more positive customer experience.
If however you wish to contact us by any other means please do so via customer@spacefoot.com
(again specifying your order number).

Have an excellent day,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

Love it great purchase

February 6, 2026
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Reply from Sneakin

Dear customer, thank you for sharing your experience with us.

We are delighted to hear that your purchase from sneakin.shop met your expectations and you are satisfied with the quality.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Great communication and updates

Great communication and updates. Received exactly what I ordered including correct size.

January 28, 2026
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Reply from Sneakin

Thank you for sharing your positive experience with our fashion and sportswear collection!

We appreciate your support and look forward to serving you again soon.

Rated 1 out of 5 stars

Worse experience

Worse experience. I placed my order on January 13, and as of January 29 I still haven’t received it. The package is still out of state. I was asked to share my experience before the product even arrived, which says a lot about the service. Very disappointed.

January 29, 2026
Sneakin logo

Reply from Sneakin

Hello Ms. Bikosvili,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

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