I was a bit concerned because when I checked my past purchase records on the website, I couldn't find an image showing that the item was graded PSA 10. I would feel more confident and reassured about... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I truly enjoy the service and quality of SNKRDUNK. Their shoes are absolutely legit and their app is easy to navigate and use. I definitely recommend them. The only reason why I gave them 4 stars... See more
Company replied
Great platform for trading cards But slow progress on authentication Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
Company replied
Site is great find good prices in some stuff but fees are wayyyy high. Plus shipping together isn’t an option and it doesn’t seem like they do to much for buyer if seller flakes. But anyway they have... See more
Company replied
4.3
Excellent
222 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
All pokemon packs filtered !!!
All pokemon packs filtered !!!! Not a single hit for 120 packs. Wont be buying on this platform again.
April 22, 2026
Unprompted review
Ordered a new OP tag box and received…
Ordered a new OP tag box and received an opened box with damaged cards, the box costed $700 and customer service refused to refund and claimed it’s manufacturer’s defect, will never buy from them again.
April 3, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for sharing your feedback with us.
Please kindly allow us to clarify our authentication process for this item. In accordance with the manufacturer's original specifications, One Piece Card Game boxes are not sealed with shrink-wrap upon release.
As these items do not have external shrink-wrapping, they are handled under our specific authentication flow for non-shrink-wrapped items. As stated in our Authentication Guidelines, our experts are required to open the box to verify the contents, ensure the correct number of packs are present, and confirm that no tampering has occurred. This process is essential to guarantee the authenticity of the packs inside and to protect our buyers from potential fraud in the marketplace.
You may refer to our official guidelines for more details here:
[SNKRDUNK Quality Guidelines - Items that are not shrink-wrapped]
https://snkrdunk-faqs-en.relationfaq.jp/pages/727
Regarding the condition of the cards, please note that our authentication focuses on the sealed packs. Any manufacturing defects, such as initial scratches or damage to cards inside the sealed packs, are beyond our control and are not covered by our compensation policy.
Please be advised that we maintain these strict processes to ensure the safety and legitimacy of every transaction. Thank you for your understanding.
The best platform SNKRDUNK
SNKRDUNK consistently provide kind and helpful responses to almost all inquiries within one business day. In addition, unlike many other platforms, SNKRDUNK proactively share detailed updates—such as when the seller ships the item and the progress of internal processes—which are exactly the kind of information customers want to know. Among all the TCG-related platforms I’ve used, this has been the best experience.
April 11, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your wonderful 5-star rating! We are absolutely thrilled and honored to hear that your experience with SNKRDUNK has been the best among all the TCG platforms you have used!
It brings us immense joy to know that our customer support team's prompt and helpful responses made a positive impression on you. In addition, we (SNKRDUNK) deeply understand that waiting for a purchased item can be an anxious time for collectors. That is exactly why our platform is designed to proactively provide detailed, step-by-step updates—from the moment the seller ships the item to the exact progress of our rigorous authentication process.
We are so glad that this transparency gave you the exact information and peace of mind you needed!
Your feedback is the greatest motivation for our team. We will continue to strive to provide the safest, most reliable, and most communicative platform for all TCG collectors.
Thank you once again for choosing SNKRDUNK. We look forward to welcoming you back for your next TCG purchase soon!
id have to agree all the fees are a tad…
id have to agree all the fees are a tad bit expensive but overall i highly recommend in getting anything authentic here!!! came here not for sneakers but yugioh cards LOL
April 2, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for taking the time to leave such a wonderful review and for highly recommending SNKRDUNK! We are absolutely thrilled to hear that you had a great experience purchasing your Yu-Gi-Oh! cards with us! It is always amazing to welcome TCG collectors to our platform (not just for sneakers!).
We also truly appreciate your honest feedback regarding our fees. Please know that our purchase fees go directly toward maintaining our rigorous authentication process, quality assurance, and proper handling. This allows us to ensure that you receive 100% authentic items every single time, giving you complete peace of mind.
However, we take your feedback very seriously and will continue to strive to provide the best possible value and achieve the highest service standards for all our customers.
Thank you once again for choosing SNKRDUNK. We look forward to helping you build your collection even further in the future!
10/10 service.
Had to order for a third time as the first 2 cards were listed as A but after authentication, the smallest nicks were reported by the team and they let me know giving me full refunds. A+ Service.
March 20, 2026
Unprompted review
Reply from snkrdunk.com
Thank you very much for your wonderful 5-star review and for your continued trust in us, especially as you've placed your third order.
We are incredibly pleased to hear that you appreciate our commitment to transparency and customer satisfaction, even when issues arise. We always strive to ensure that our product listings are accurate and that any discrepancies, no matter how small, are promptly communicated to our customers, along with full refunds.
It means a lot to us that you recognized this effort and called it 'A+ Service.' We are dedicated to maintaining the highest standards of quality and service, and we look forward to serving you again in the future.
Trustful quick and accurate
March 20, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your wonderful 5-star rating!
We are absolutely delighted to know that you had a positive experience with us. Your satisfaction is incredibly important to us, and we truly appreciate you taking the time to provide such high praise.
We look forward to welcoming you back again soon!
Authenicate
I couldn't be happier with my experience! One of the standout features was their thorough checking process before the card was sent to me. Knowing that they take extra care to verify the authenticity and condition of the cards provided an incredible sense of confidence in my purchase.
The packaging was also excellent, ensuring that the card arrived in pristine condition. It's evident that SNKRDUNK values their customers and the quality of the products they offer.
I wholeheartedly recommend SNKRDUNK to anyone in the market for trading cards. I will definitely be buying from them again in the future!
March 3, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your incredible 5-star review!
We are absolutely thrilled to hear how happy you are with your experience✨
We're especially pleased that our thorough checking process before shipping the card provided you with such a strong sense of confidence in your purchase. Ensuring the authenticity and pristine condition of every item is a top priority for us, and your feedback confirms that our efforts are making a difference.
It's also wonderful to know that our meticulous packaging ensured your card arrived in perfect condition. We genuinely value our customers and the quality of the products we offer, and your kind words reaffirm our commitment to these principles.
We truly appreciate your wholehearted recommendation and are delighted to hear that you will definitely be buying from us again in the future. We look forward to serving you again soon and continuing to provide an excellent experience!
Really fast customer service
Very fast customer service. Excellent experience shopping with Snkrdunk!!
March 5, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your wonderful review💫
We are absolutely thrilled to hear that you experienced very fast customer service and had an excellent shopping experience with Snkrdunk. Providing efficient and enjoyable service is always our top priority, and your kind words truly motivate us💪
We look forward to serving you again soon!
Quick respond for my purchase enquiry
Quick respond for my purchase enquiry, Many thanks SNKRDUNK customer service team.
I strong recommend to use SNKR to purchase PTCG card.
Thanks a lot
March 4, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for your wonderful review and kind words.
We are thrilled to hear that you received a quick response to your purchase inquiry and that you had a positive experience with our customer service team. Your strong recommendation for purchasing PTCG cards on SNKRDUNK means a great deal to us.
We are committed to providing excellent service and support, and we look forward to assisting you with your future purchases.
overall is okay
overall is okay. but it would be good to have the photo and more detail information in the purchased record.
March 2, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for your valuable feedback.
We're pleased to know that your overall experience was positive. We truly appreciate your excellent suggestion regarding the inclusion of photos and more detailed information in your purchase records.
We completely understand how beneficial this would be for a clearer and more comprehensive overview of your past transactions. We are continuously striving to enhance our service and user experience, and your input is incredibly helpful as we plan future system improvements.
Please be assured that we will carefully consider your suggestion for upcoming updates to ensure an even better experience for all our customers.
Thank you again for sharing your thoughts with us.
SNKRDUNK
I always have a great experience with SNKRDUNK when it comes to getting Pokémon and ONE PIECE cards at great prices. Service is fast, efficient and their authentication process is amazing (they always contact whenever the item is not up to standards). Will be buying again!!
February 22, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for your review!
We truly appreciate your loyalty to SNKRDUNK.
Providing a transparent and secure marketplace is our top priority, and we are glad our authentication process and updates have given you peace of mind.
We look forward to serving you again soon for your next TCG purchase!🃏✨
Reply from snkrdunk.com
Thank you so much for your wonderful 5-star review!
We are delighted to hear that you found our Japanese authentication services satisfactory.
Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.
We look forward to serving you again in the future! ✨
Just excellent
Just excellent. Ordered two pairs of shoes so far. Speedy, transparent in the vetting and delivery process, and items arrived well packaged and in good order. Would use again!
February 24, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your excellent review and for your continued trust in SNKRDUNK!
We are thrilled to hear that you've had a great experience with both of your purchases. It is wonderful to know that you appreciated our speedy delivery, transparent vetting process, and the quality of our packaging.😉
We strive to provide a seamless and reliable service for all sneaker enthusiasts, and your positive feedback truly motivates our team.🙏
We look forward to serving you again on your next order!
We really enjoy working with SNKRDUNK
We really enjoy working with SNKRDUNK. The service and grading the cards is outstanding. We had two hiccups with the company where they forgot to put the sticker on the card to seal it and a foreign object in the toploader. But overall their service is amazing. And would recommend them to any serious card collector. Regards.
February 12, 2026
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words and for recommending SNKRDUNK!!!
We are thrilled to hear that you are happy with our service and grading standards😉
We also appreciate your honest feedback regarding the issues with the sticker and toploader. We will continue to improve our quality control to provide an even better experience for you🙏
We look forward to serving you again!
Great and smooth overall experience and…
Great and smooth overall experience and will be buying from here again thank you
February 5, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear you had a great and smooth experience.
We look forward to serving you again soon 😊
Unstable authentication standards
I have shopped on your apps several times and I feel that your authentication are unstable. Sometimes you can found out very minit damage and ask for my action which was really great service. But last time I bought a around 120,000yen PS10 MEGA Charizard X ex SAR which have a clear scratched on the slab and also have a
unusal pattern on the card. I understand I need take the risks without physical object check before purchase cause I believe your professional should found out those issue. But this experience will make me try to shop at other channels.
February 2, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for sharing your honest feedback with us.
We apologize for the disappointment caused regarding the condition of the PSA holder you received. We understand your frustration regarding our authentication standards.
Regarding the scratches on the case, please kindly note that our authenticators strictly inspect every product. In this case, the marks were identified as manufacturing marks or weld lines that commonly occur during the PSA encapsulation process, which fall within our acceptable standards. For more specific details regarding our Quality Guidelines, please refer to the following link: https://snkrdunk-faqs-en.relationfaq.jp/pages/892#Item-condition-(For-items-authenticated-by-third-party-authentication-companies).
As a policy, if an item is determined to meet our authentication standards based on these Quality Guidelines, we are unable to offer compensation or returns. We ask for your understanding that this policy is in place to maintain the fairness of our platform.
We take your feedback seriously and are dedicated to providing a superior experience in the future.
I was a bit concerned because when I…
I was a bit concerned because when I checked my past purchase records on the website, I couldn't find an image showing that the item was graded PSA 10. I would feel more confident and reassured about my purchases if your app could display the picture of the item I bought, when I checked the records, I noticed that the picture was of a different card, and the price shown was also different. This has made me a little concerned.
January 28, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for leaving a review.
We understand how seeing a different image or price in your records could be concerning when you've purchased a high-value item like a PSA 10 card.
Please rest assured that the images shown on the main product page or the general purchase list are often "Master Images" used to represent that category. Furthermore, clicking on those links may redirect you to the current product page, which displays the current market price rather than your original purchase price.
To confirm the specific details of your purchase (including the actual photos of the item you bought and the final price paid), please check the Transaction Page or Transaction Chat for that specific order.
■ How to check:
1. Go to the "Account" tab.
2. Tap "Buying" (or "Completed").
3. Tap the specific Transaction you want to check.
4. Scroll down or check the "Transaction Chat" to see the specific listing photos and details.
Please rest assured that our authentication team verifies the item based on the specific listing you purchased to ensure it matches the description and photos provided by the seller, including the PSA grade.
We thank you for your understanding and for using SNKRDUNK.
They are better than I think
They helped me to cancel two transactions, 1 is what I bought is not a correct item(but they find the problem and tell me). Another is their experts find defect on the card and remind me again,
Thank you again for they professional skills
January 21, 2026
Unprompted review
Reply from snkrdunk.com
Thank you very much for your kind words and positive feedback.
Our goal is always to ensure transparency and maintain quality standards, so we truly appreciate your understanding and trust in our professional judgment.
Thank you again for choosing us—we look forward to supporting you in the future.
Purchased a Japanese exclusive Popmart…
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US they let you know what is going on every step of the way. My product was authenticated by this company which I was very happy with. I would absolutely purchase from them again!
January 19, 2026
Unprompted review
Reply from snkrdunk.com
Thank you for sharing your experience! We’re so glad we could help you secure that Japan-exclusive Skullpanda!
We are happy to know you valued our authentication process and updates! While international shipping can take a bit of time, we believe that keeping you informed at every step is key to a stress-free experience.
Thank you again for writing up a review and we look forward to your next find on SNKRDUNK! ✨
Parcel packaged with the care
From the day I purchased Skullpanda XG, I was kept updated on the progress of transaction from seller shipping the merchandise to SNKRDUNK for authentication to it sent to me after completion of the verification. The package arrived in so perfectn condition I decided to leave SP in the displayed case
January 7, 2026
Unprompted review
Reply from snkrdunk.com
Thank you very much for your kind review!
We’re delighted to hear that you were satisfied with the careful packaging and the clear updates throughout the entire transaction process, from seller shipment and authentication to final delivery. We’re also glad the item arrived in perfect condition and that you’re enjoying displaying your Skullpanda XG.
We truly appreciate your support and look forward to serving you again in the future!
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