>I did like the experience over all.... but I don*t like the fact, that you didn't*t care for the product that I sent back, that you are actually throw away the shirt by saying : "just keep it".<... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The supplier / UPS did not want to deliver the shipment. I am still waiting about more than a week for my shipment. the support from snowcountry was perfect and all the time accessible. perfect ass... See more
Fast shipping to Germany (1day delay caused by ups, not sellers fault) with good tracking. Very competitive pricing. Will order again
Great price, product delivered quickly, well packed and in perfect condition. Big up Rick from customer service for his patience and assistance.
Company details
Written by the company
Willkommen bei Snowcountry, der ersten Adresse für Freeski- & Snowboard-Equipment. Unsere Heimat ist vielleicht nicht besonders groß - doch unsere Ideen sind es allemal! Seit 2008 bieten wir Freeskiern und Boardern aus aller Welt das coolste Equipment, das es auf dem Markt gibt.
Contact info
Astronaut 10, 3824MJ, Amersfoort, Netherlands
- +31 85 7500 162
- helpdesk@snowcountry.de
- snowcountry.de
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Professional guarantee procedure
Items arrived on time and my guarantee request was processed fast and professional
February 2, 2026
Everything is top
Excellent products, fair prices, good packaging, fast delivery (26 hours from NL to GY), friendly and skilled service person.
February 2, 2026
Great customer service communication
Great customer service communication.
Quick delivery.
Good stock of equipment.
January 27, 2026
First Class ServiceTeam
First Class ServiceTeam! I will buy all my Wintersport Gear in the Future from Snowcountry!
January 27, 2026
Everything was fine
January 19, 2026
Fast delivery
Fast delivery, competitive pricing, very good customer service! They helped me out with an issue very kindly.
January 14, 2026
The ordered products arrived in time…
The ordered products arrived in time and the delivery company offered did well. Returning the one item where the size didn’t fit was no problem.
January 13, 2026
Great customer service!
January 12, 2026
Quick delivery
Quick delivery, snowboard Brand new and in good condition, as expected!
January 9, 2026
Very fast and uncomplicated service
Very fast and uncomplicated service! Quick delivery and even faster exchange of orders, thanks a lot!
January 7, 2026
I am not sure shat went wrong with UPS…
I am not sure shat went wrong with UPS but i still have not received it
January 6, 2026
Reply from Snowcountry
Hi Denis,
It looks like you've postponed delivery with UPS? The tracking says:
"The delivery date has been rescheduled as the receiver requested."
If you did not initiate the rescheduling let our customer service know and we'll check with UPS what's going on.
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