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Rated 1 out of 5 stars

Constant COLD CALLING despite being told we had been removed from any future calls. Hard sell of products that would react with current medication. Does someone have to die before this company gets sh... See more

Company replied

Rated 5 out of 5 stars

Bought the Kneease for my Mother who has suffered for many years with arthritis. Placed order online and received the Kneease the next working day. Simple to use supplied complete with AAA battery. Mo... See more

Rated 1 out of 5 stars

My 93 year old neighbour suffering with dementia has been sold about £1500 worth of products by representatives of Snowden Healthcare. She hasn't used even a small fraction of what she has been sold.... See more

Rated 1 out of 5 stars

Hi, I have had three items from Snowden healthcare over the years and none of them have worked for me. My recent order, which I purchased around four weeks ago was a tube of "Miracle - Medigel. which... See more

Company details

  1. Physiotherapy Equipment Supplier

Information provided by various external sources

Snowden Healthcare has been supplying pain relief management products for 20 years and has firmly established itself as a leading UK provider of natural healthcare solutions.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

333 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Dear Snowden,

Dear Snowden,
I am very greatful for my order.
Thank you so much for make it possible for my little girls.
I received the cat puzzle just on time.
Kind regards
Maria

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

My review concerns a product rather…

My review concerns a product rather than the company.
The Car Handy Bar is an ingenious little gadget which fits in the door lock of the car and is most helpful for people with mobility issues to get in and out of the car.
The design is simple but it is most effective and helpful. The designer should win a prize.

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

This company should be ashamed.....

This company should be ashamed of itself. My stepfather suffered ill health and was targeted by Snowden health reps ringing him up. They just kept selling stuff to him when he already had enough. When he died we found over £1500 of unopened packets of various items not to mention any more packets that he had opened and only partly used. I tried some of the products myself. All they did for me was to give me an adverse skin reaction.

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

I can not thank this company enough

I can not thank this company enough. My father has Alzheimer’s and ordered a mobility scooter which I was horrified to find out from him, but when I called the Customer Service Manager - Claire - she had already picked up on this and was relieved that I’d called. They are refunding the money and Claire has gone above and beyond her duty. The fact she’d listened to the call from my father and spotted something wasn’t right and did her due diligence was fantastic. Spoke to a few of the ladies in the team who are truly delightful, professional and helpful. I can’t thank them enough for not exploiting my very vulnerable father. So many other companies would do.

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a product in mid November… as…

Ordered a product in mid November… as of December 13 still have not received it. Asked for info. They gave me a Royal Mail tracking number which does not confirm receipt. Package is stuck somewhere. Sent email asking for info. So far no reply.

December 15, 2021
Unprompted review
Rated 1 out of 5 stars

Sold c.£1500 products to neighbour with dementia

My 93 year old neighbour suffering with dementia has been sold about £1500 worth of products by representatives of Snowden Healthcare. She hasn't used even a small fraction of what she has been sold. I believe that the salesperson/s did not act appropriately when selling to this vulnerable person.

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

I bought Glucosamine Gold Gel

I bought Glucosamine Gold Gel: order number 20261393784915501 and paid extra through Amazon as this product was a gift for my mother in Ukraine. Even though I paid extra the product did not arrive and as a result, could not gift this to my mother.
Disgusting service.

August 1, 2021
Unprompted review
Rated 1 out of 5 stars

Snake oil

Tried their Saw Palmetto Prostate Patches conscientiously for two months. Result: absolutely useless. Snake oil. Don't waste your money.

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. Constantly contacting my 90 year old grandmother trying to sell her things she doesn’t need. But as she’s getting on and a bit confused they persuade her she does. Never checking what medication she is on which is a lot. The latest arrived this morning. An electric thing that’s supposed to take away her pain from arthritis. She paid £180 and doesn’t even know what it is. When I rang to request a return I was told someone would call me back as there is only 1 person who knows the returns procedure ? Should be ashamed of themselves !

April 28, 2021
Unprompted review
Rated 1 out of 5 stars

Constant COLD CALLING despite being…

Constant COLD CALLING despite being told we had been removed from any future calls. Hard sell of products that would react with current medication. Does someone have to die before this company gets shut down ?

July 10, 2019
Unprompted review
Snowden Healthcare logo

Reply from Snowden Healthcare

Dear Mr Radcliffe

Thank you for your review, we are sorry for any upset we have caused, it is not our intention to call customers who have opted out of this service.

Please contact us direct so that we can make sure that this doesn't happen again

Rated 5 out of 5 stars

Thank you Snowden Healthcare for your…CBD PATCHES

Thank you Snowden Healthcare for your CBD patches! I use all you CBD product, oil & balm, been using your patches for 5 days now & find they are a natural addition to controlling my daily pain & are so easy to use!
I have been using Snowden products for the last 20 months, I suffer with fybromyalgia & have daily pain in my joints & muscles together with headaches, I have medication from my consultant but always to for natural products to avoid taking stronger pain killers.

June 4, 2019
Unprompted review
Rated 3 out of 5 stars

Product good BUT...

Product good (expensive, IMO, but effective and delivered quickly) but bombarded afterwards with tons of unwanted mail. I suspect they sold my details to other companies too.

May 12, 2018
Unprompted review

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