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Company details
Written by the company
SnowTrex holidays are characterised by simplicity and clarity and are based on the customer's expectations on individuality and service. Our packages include accommodation and lift passes, as well as different extra services such as ski lessons and equipment hire. In most resorts, a wide selection of different accommodations and categories is offered, so that different target groups can find a suitable offer. Holiday categories based on different demands, such as family-, spa- or luxury holidays, help customers find suitable offers. SnowTrex – individuality and service!
Contact info
Bonner Str. 484-486, 50968, Köln, Germany
- 85 214 0006
- info-lt@snowtrex.com
- snowtrex.lt
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Some strange observations
Slow reply time, hard proccess to pay( you take a money from us automattically after 2 days ?Like who does that?) also i will get tickets and skypass only when 2 weeks left before trip? Looks not trustworthy , sketchy services . Anyways ill give you a try, because trip prices are really good here. Lets hope everything will go fine.

Reply from SnowTrex LT
Everything is simple and easy
Booking for the 3rd time - everything went smooth, customer support always answers the questions
Quick response to the problem or issue
Site is well organized
Site is well organized. Good CS. Received call and email. All goos :)
Ordering of accommodation services
So far ordering accommodation packages was very smooth. Communication from SnowTrex was clear and timely. Hoping for the same level of service and responsiveness should any issues occurre🙂
The ski season is starting
A great opportunity to find the right service for skiing.
Thank you for the help with information on the phone in a language I understand!
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