They have genuinely been amazing ! Many successful orders, Sales, prices, product range, quality, the whole experience has been top notch. Enjoyed thoroughly. Its unfortunate the site has been shu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more
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if i could give 100 stars i would. this is the best company for shipping to the US and they deal with all the customs and imports for you and if there are any problems they take care of you i have ord... See more
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ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more
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Company details
About SnusMe.io
Written by the company
SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.
Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.
SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.
For support, order questions, or tracking help, contact us at support@snusme.io.
SnusMe.io is intended only for adults of legal nicotine age.
Contact info
Box 612, 53116, Lidkoping, Sweden
- info@snusme.io
- snusme.io
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from SnusMe.io
Hi,
Thank you for your feedback! We’re happy to hear your order arrived quickly.
Best regards,
SnusMe Team
Best Supplier I’ve Found Yet.
Huge selection and surprisingly fast shipping to the U.S. Products themselves arrived double sealed and very fresh.
5/5 and will order again.
March 6, 2026
Reply from SnusMe.io
Hi,
Thank you so much for your fantastic review! We’re thrilled to hear you’re pleased with our selection, fast shipping, and product freshness. We look forward to your next order!
Best regards,
SnusMe Team
Would recommend
Only ever had a problem with shipping/customs once, they were quick to reply and reconcile the issue. Great company, great customer service!
March 5, 2026
Unprompted review
Reply from SnusMe.io
Hi,
Thank you for your kind words! We’re happy to hear our team was able to resolve the issue quickly and that you’re satisfied with our service.
Best regards,
SnusMe Team
I only tried a couple of cans but I had…
I only tried a couple of cans but I had pretty good strong with decent flavor
March 4, 2026
Reply from SnusMe.io
Hi,
Thank you for sharing your experience! We’re glad to hear you enjoyed the strength and flavor of the cans you tried.
Best regards,
SnusMe Team
Got the product on time
March 5, 2026
Reply from SnusMe.io
Hi,
Thank you for your feedback! We’re glad to hear your product arrived on time.
Best regards,
SnusMe Team
The loop creamy cappuccino have…
The loop creamy cappuccino have absolutely no flavor. I’ve wanted $70
March 5, 2026
Reply from SnusMe.io
Hi,
We're sorry to hear the flavor didn't come through for you. That's definitely not the experience we want you to have, especially at that price point. Please reach out to us at support@snusme.com with your order details so we can look into this and help sort things out.
Kind regards,
SnusMe Team
Extremely fast shipping time
Extremely fast shipping time. Huge variety of products, strength, brands & flavors all for a good price. I place large orders due to the shipping cost. Look forward to placing my next order.
March 5, 2026
Reply from SnusMe.io
Hi,
Thank you for your awesome review! We’re delighted to hear you’re happy with the fast shipping, wide variety, and pricing, and we really appreciate your large orders and continued trust in us. We look forward to your next order!
Best regards,
SnusMe Team
Haven’t been disappointed once
I’ve been ordering from SnusMe for a while and I have not been disappointed once. Extremely fast shipping for all kinds a great product. This is the best place to buy from and that’s why I keep returning.
March 5, 2026
Reply from SnusMe.io
Hi,
Thank you so much for your loyalty and amazing feedback! It means a lot to hear that you’ve never been disappointed and that our fast shipping and products keep you coming back.
Best regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Thank you for your review! We’re really happy to hear you’re pleased with the quick shipping, product selection, and our customer service.
Best regards,
SnusMe Team
Fast delivery, lots of choices
Fast delivery, good price and so many choices. If you know what you like flavor wise and want to try some other flavors or brands, nothing beats SnusMe.
January 14, 2026
Reply from SnusMe.io
Hi,
Thank you for the fantastic feedback! We’re really glad to hear you’re happy with the fast delivery, pricing, and wide range of flavors and brands, and we love being your go-to when you want to explore new options.
Best regards,
SnusMe Team
Great first experience
Friendly customer service. The website is easy to navigate and works well. The products I found to be high quality, and honestly opened my eyes to how bad it is here.
The only suggestion I have would it would be nice if people could have some kind of positive feedback system, e.g. a thumbs up.
Just about to place my next order.
Oh and if I were reaching to find something for constructive criticism, it might be nice if an automated email would go out if something was on back order and was going to delay the shipment.
January 16, 2026
Reply from SnusMe.io
Hi,
Thank you so much for your thoughtful review and suggestions! We truly appreciate hearing that you value our friendly customer service, easy-to-use website, and high-quality products, and we’re excited you’re about to place your next order. We’ll share your great ideas about a positive feedback system and backorder notifications with our team to consider implementing.
Best regards,
SnusMe Team
How fast the delivery was
How fast the delivery was. I wasn’t expecting it until later but then the tracking popped up and was like wow.
March 4, 2026
Reply from SnusMe.io
Hi,
Thank you for your feedback! We’re thrilled to hear the delivery surprised you with how fast it arrived, those "wow" moments make our day.
Best regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Thank you for your kind words! We’re glad to hear you find us reliable, honest, and good at communicating any issues.
Best regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Thank you for your feedback! We’re glad to hear your order arrived quickly and everything was correct.
Best regards,
SnusMe Team
Easy website to navigate
Easy website to navigate. Products are plentiful if you're open to trying new brands at times. Plenty of selection.
February 14, 2026
Reply from SnusMe.io
Hi,
Thank you for your review! We’re happy to hear you found the website easy to use and enjoyed the wide selection of products and brands available.
Best regards,
SnusMe Team
Not Delivered on Time
When I made the purchase, your site said it would be delivered on Friday, 27 February. It was not and I am not in Florida to receive it. I left on the 28th. I am asking my bank to get a refund from your company because it did not deliver on time.
February 28, 2026
Reply from SnusMe.io
Hi,
We’re very sorry to hear about the delay and the inconvenience it caused. Please reach out to our support team at support@snusme.com so we can look into the situation in detail and help resolve it as quickly as possible.
Best regards,
SnusMe Team
Delivery Time Improved
I've ordered a few times. Product on point. Pricing not hateful. But delivery was taking 4/5 weeks to Pennsylvania. This last order was 8 days from order to my door.
March 2, 2026
Reply from SnusMe.io
Hi,
Thank you for sharing your experience! We’re glad to hear your latest order arrived much faster, and we appreciate your continued support and patience with earlier deliveries.
Best regards,
SnusMe Team
Great service
Great service. Parcel arrived from Sweden to Luxembourg in 2 working days. Highly recommended.
February 26, 2026
Reply from SnusMe.io
Hi,
Thank you for your kind words! We’re delighted to hear your parcel arrived so quickly and that you’re happy with our service.
Best regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Thank you for your feedback! We’re thrilled to hear you enjoyed the selection and quick delivery.
Best regards,
SnusMe Team
Will be ordering again
I normally use snusdaddy but they wont ship to the US. Luckily snusme does. They had everything I needed priced very well. Shipping was even faster than snusdaddy
February 27, 2026
Reply from SnusMe.io
Hi,
Thank you for your review! We’re glad you found everything you needed and that our shipping exceeded your expectations. It’s great to have you with us!
Best regards,
SnusMe Team
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