SnusMe.io Reviews 3,664

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,097 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, quality, and competitive pricing, often finding it more affordable than local options, even with shipping and import fees. The ordering process is described as easy, and many appreciate the fast delivery, with packages often arriving quickly from Sweden to various countries, including the US and Canada. The company also handles customs and imports, ensuring a smooth experience for most, and provides good product support when issues arise. However, some customers also noted issues with shipping carriers like FedEx and UPS, leading to delays, lost packages, or damaged goods upon arrival. There were occasional reports of packages being partially opened or missing items, and a few instances of orders being held up in customs for extended periods.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers mention positive feedback about product, highlighting the great selection, variety, and quality.... See more

Order

Clients share positive opinions on order, with many reviewers reporting successful and easy ordering... See more

Price

Reviewers highlight positive aspects of price, often finding products to be cheap, fair-priced, and offering... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have genuinely been amazing ! Many successful orders, Sales, prices, product range, quality, the whole experience has been top notch. Enjoyed thoroughly. Its unfortunate the site has been shu... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied

Rated 5 out of 5 stars

if i could give 100 stars i would. this is the best company for shipping to the US and they deal with all the customs and imports for you and if there are any problems they take care of you i have ord... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied


Company details

  1. Tobacco Shop
  2. e-Commerce Service

About SnusMe.io

Written by the company

SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.

Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.

SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.

For support, order questions, or tracking help, contact us at support@snusme.io.

SnusMe.io is intended only for adults of legal nicotine age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Easy experience ordering to canada

Easy experience ordering to canada! ordered on thursday, it came on monday.

March 30, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thursday to Monday for a delivery to Canada is a great turnaround. Glad the whole process was smooth for you. Thanks for the review.

All the best,
SnusMe Team

Rated 1 out of 5 stars
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for your patience. Sometimes customs and other factors along the way can add a few extra days to delivery times, but your order should be with you soon. If you'd like an update in the meantime, feel free to reach out to us at support@snusme.com and we'll check on it for you.

Best regards,
SnusMe Team

Rated 3 out of 5 stars

Order mix-up

I have been a regular customer now for over two years and have always received great and prompt service. You have been out of the Chapo white crystal for some time so I ordered 30 cans of Syx Spearmint. This is a good alternative and it arrived promptly as usual. Unfortunately, I only received 20 cans. I’ve already notified you about this

March 27, 2026
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Reply from SnusMe.io

Hi,

Thank you for being such a loyal customer over the past two years. We're sorry to hear about the missing cans in your latest order. Since you've already been in touch with us, the support team will get this sorted for you as quickly as possible.

Kind regards,
SnusMe Team

Rated 1 out of 5 stars

Took forever to get through customs,

Took forever to get through customs,

November 7, 2025
SnusMe.io logo

Reply from SnusMe.io

Hi,

Sorry about the wait. Customs processing times can unfortunately vary and are outside our control, but we're glad it made it through in the end. We hope you enjoy your order.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Happy Customer

I'm happy with my experience with this site and plan on doing business with them again soon.

March 28, 2026
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Reply from SnusMe.io

Hi,

That's great to hear. We look forward to your next order, thanks for choosing us.

Warm regards,
SnusMe Team

Rated 4 out of 5 stars

Convenient!

Good experience even with a holdup from the F. D. A. On the states side of the transaction.
The only complaint. I thought I was ordering 7.5 mg and everything I received was 3 mg.

March 25, 2026
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Reply from SnusMe.io

Hi,

Glad to hear the overall experience was good despite the FDA delay. Regarding the strength, we totally understand the mix-up. It's an easy one to make since we list both nicotine mg per pouch and mg per gram. Hopefully you'll still enjoy what you received, and now you know what to look for next time.

All the best,
SnusMe Team

Rated 5 out of 5 stars

My order was received and correct

My order was received and correct. Continous updates truly will order from snus again

March 26, 2026
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Reply from SnusMe.io

Hi,

Glad everything arrived as it should and that the updates kept you in the loop. We'll be here when you're ready for your next order.

Best,
SnusMe Team

Rated 5 out of 5 stars

Very good sweeden company with snus and…

Very good sweeden company with snus and nic pouches i can only recommend also shipping is fast 🤗

January 27, 2026
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Reply from SnusMe.io

Hi,

Thanks for the recommendation, really appreciate the kind words. Glad the shipping lived up to expectations too.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Good

Quick delivery, good products

March 12, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the review. Enjoy your order.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Jumbo can is awesome

Crazy fast delivery!
Sweden to Colorado in 4 days!

March 27, 2026
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Reply from SnusMe.io

Hi,

Sweden to Colorado in 4 days is a solid result. Glad you're enjoying the jumbo can, it's a great way to stock up. Thanks for the review.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

I received my order within 7 days of…

I received my order within 7 days of placing it from Sweden to the US.
The price was good as well considering they're almost 10$ a can here.

March 27, 2026
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Reply from SnusMe.io

Hi,

Seven days from Sweden to the US is great timing, and we're glad the savings made it worth it compared to local prices. Thanks for choosing us.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Best snus site fr

Pricing good, speed of delivery excellent and had all the selection we need

March 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad we ticked all the boxes for you. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

quick

quick, accurate delivery to the US!

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the kind words, happy it all arrived quickly and correctly.

Best,
SnusMe Team

Rated 5 out of 5 stars

Very quick

Very quick, fair priced, exactly what I ordered.

Thank you.

March 23, 2026
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Reply from SnusMe.io

Hi,

That's what we strive for. Thank you for the review, we appreciate it.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

The product is great

The product is great, fair priced and it was delivered on a schedule. As promised. I buy exclusively from snusme.com and will continue to do so!
Thank you!!!

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Hearing that you buy exclusively from us is a real compliment. Thank you for that kind of trust and loyalty. We're glad the products, pricing, and delivery keep hitting the mark for you.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Quick shipment

Quick shipment. Item arrived as expected

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad everything was spot on. Thanks for the review.

Best,
SnusMe Team

Rated 5 out of 5 stars

Fast

Fast, accurate, decent pricing

March 25, 2026
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Reply from SnusMe.io

Hi,

Appreciate the review. Three for three, that's what we like to see.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the review, glad it reached you quickly.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Always a wonderful experience

This company is always fast, reliable, and communicates honestly. Always a wonderful experience.

June 23, 2025
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Reply from SnusMe.io

Hi,

Really kind of you to say. Honest communication is something we take seriously, so it's great to know that comes through. Thanks for your continued trust.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

the best

Quick to process and ship. Never a mistake on my orders for the past couple of years. Nothing to complain about. I love SnusMe!

February 5, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

A couple of years without a single mistake is something the team can be proud of. We love having you as a customer, thanks for the loyalty and the kind words.

Cheers,
SnusMe Team

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