Snvinyl Reviews 325

Good service, great variety of vinyl. Ordered a couple of blue note records and the first was dispatched quickly. Unfortunately, it was lost in transit somehow, however Snvinyl were promptly able to send another copy out to me which has arrived. Would use again.

Item from snvinyl now received, guess a problem with supplies from the east or EU or Covid!! Who knows, will update ratings in due course if product works an feed back accordingly

that's enough, I've been teased for four months, the seller doesn't have the goods he sells and doesn't return the money. He always postpones shipping, then says he shipped last month, but that's not true. to my request for a tracking code of the shipment does not respond; and clear the order history from my account.
Stay very, very far away from this person.

NEVER USE THIS “SUPPLIER” - the absolute worst trader online anywhere in the western world.
You will wait, you’ll wonder why doesn’t he reply; he’ll have your money for a product he does not have.
AVOID - AVOID - AVOID!

I placed an order with SN VINYL on 14 Marc 2021,
I have not received the order from despite SN VINYL stating a another would be sent. The company do not answer telephone calls and rarely respond to email when the company does reply the content is spurious and grossly inaccurate.
I have contacted my credit card company.
AVOID this company at all cost. AJ Smyth

I've ordered a lot of records from Scott and have had no issues. The prices are usually the best you can find and as already mentioned the packaging is superb, easily the best I've experienced from online stores.

The payment system is a little clunky, but it works.

A pair of stylus have been ordered in december. And never arrived. Asking forit or a tracking, they said they will send it again. I proposed to pay for registered shipping, no need was the answer. Nothing came but words. I have received more than 50 packets till then, everything ordered arrived. Now despite many email, no answer. I doubt they are honest and true. Of course no refund. Guess what they don't accept Paypal payment but Visa, now I know why and you too, beware !

I ordered a Sony stylus and a lenco headshell, back in January 10. Still I haven’t received my purchase. And now it’s April. I have asked for my money back.

I ordered a bunch of records from Snvinyl then came on here and suddenly got very apprehensive! There was absolutely no need whatsoever. The records arrived a few days later IMMACULATELY packed. Each album was in it's own clear plastic wallet too. He has a great selection, competitively priced and I will be ordering all my albums from him in the future. His newsletter is great too. I am really impressed.

These guys are just painful to deal with. I had to return a defective item weeks ago and no sign of either a replacement or refund. Their comms are just plain awful. So now to add to the money I spent on the original defective item I’ve also added the cost of the return postage. Very frustrating as I spend on average £100 per month on my hobby and these guys looked to carry some interesting stock, but I will now avoid at all costs going forward...

I have to admit I was hesitant to use SNVinyl due to quite a lot of bad reviews but in the end I did because it appeared to be the only UK company which had a 200g Analogue Productions pressing of Dave Brubeck's Take Five album, which I really wanted to buy - and the price was reasonable. I have to report that the service I received could not be faulted. I had an email confirmation of my order plus an invoice within minutes of ordering. The album was shipped within 2 days and arrived another 2 days after that, extremely well packaged - in fact the best I have come across. I am one very satisfied customer.

Right at first I thought this is a funny way to pay but went ahead and put a order in,, it said in stock but limited amount,, any way they were not in stock but had to be ordered from the good old USA OK no problem wish I had known,, so 3 months later I get them and very well packaged and tip top condition,, all I would say is Scott is a one man band so be patient with him in answering emails (which is best way to communicate with Scott) he's a genuine person just run off his feet and let's face it covid hasn't helped with trying to source things,, would I use again yes I would and yes it might take time sometimes but that's life isn't it
I'd recommend Scott but just be patient with him and waiting for the records there's only so much one person can do in a day

Well I like everything about this guy. Now I "get" him, he's my go-to guy for Audiophile: I like the product and choice, I like the quirky way he replies to your emails in between the lines of your original, I like his quirky payment method (you place the order then get an invoice back and THEN you pay!). I love the really secure way the records are packaged and the prompt delivery within 2 days if he has it in stock. I've been told with every order when it's been sent and when it will be delivered. I am SO pleased with everything I've ordered from Scott and will use many times again. I've found it to be great and I'm now a fan!

Admittedly dec 2019 it happened but realized that I failed to leave judgment then. Ordered and paid for the vinyl records "Van Morrison - Moondance", as well
"Muddy Waters - Folk Singer" from Analogue Productions.
Both in stock when ordering and also the weeks afterwards.
Nothing happened. After two weeks, I asked what was happening. Received a reply from Alex: "shipping your order rgds"
Waited another week. Nothing happened. Got really angry. Wrote that I demand the money back otherwise I go ahead and report him for fraud as I have all the details for the payment.
The next day I received the refund. Lucky for him that he understood that it was getting serious. He is not the worst type of fraudster out there but he seems to have put in system that many customers give up their money after a month beccause of the hassle. He should have been banned from trading several years ago.

After placing an order and then reading reviews here I started to panic that I had been scammed, I had ordered a tonearm replacement for my turntable and emailed the store to check where my order was and when I could expect it - admittedly I was a bit frustrated to discover that the "in stock" description on the website is not actually correct (reason for the 4/5 stars). As suggested by others they do not seem to hold any stock in house, but rather order as required from suppliers.

That said Scott was pretty honest about this in emails, and said deliveries from suppliers had been a lot slower because of the delays on imports and effects of covid.

A few weeks late the item did arrive and is working perfectly. With the likes of Amazon I think we have become a bit impatient - expecting items on our doorstep as soon as we click pay, but my experience of Scott Nangle Audio was not a "scammer" but an independent business with a good specialist knowledge and contacts, because they managed to procure an item I have been struggling to get for months (out of stock absolutely everywhere and the official supplier not contactable)

Would definitely use again.

If only I had read the reviews before ordering from this company. Even 1 star is too much, I placed an order weeks ago for record covers, I paid my 'invoice'
straight away when it came, but despite sending emails chasing my order, I have heard nothing since. I can only assume this is a scam company. Its a shame they don't answer my emails as quickly as they send out the invoices for payment. I will never use them again, and I would never recommend anyone else uses them either. Terrible company, if it is an actual company at all!!! To be ripped off at any time is bad enough, but during these hard times it just makes it even worse.

I ordered a Nagaoka JNP-110 record player stylus (MP11 - MP110) for £GBP 63.47 (about the going price at the time).
Paid for by the deadline (!) 28 Dec 2020. It is now 16 Feb 2021. A person at SNVINYL responded to my email dated 13 Jan to say the shop was out of stock for this stylus, and awaiting fresh deliveries from Japan, but held up by C19 (Covid). I think there is a genuine problem getting stuff into Britain for this person as a business, at the cost required. It all seems a solo run operation.
I have still not received the purchased item.
I think whoever is running the show is maybe a bit nerdy? I have to say this person seems genuine. As a professional business that is able to deliver he/it is very poor though. There has been no response to my request for a refund, and SNVINYL is no longer replying to my emails. I think I do still have faith I will receive the stylus, but when that will be I do not know.
I have researched and found out that other suppliers in the UK are having the same difficulties with this stylus re. importing it.

I getting very worried as I ordered an expensive cartridge two weeks ago and I am unable to contact the supposed seller by phone or e mail to find out anything!

I will be trying my bank but I wish I had read the reviews as it looks like this company doesn't exist and I have lost my money!

If I do not receive any communication in the next 5 days I will be reporting the business as fraudulent.

It has been two months now since i ordered a stylus from this site and despite many emails in an attempt to reach out and inquire about my order I am still waiting. There seems to be a complete disconnect between the author of my replies and truth. Buyer beware!!
PS this is the first time something like this has ever happened to me. I guess sooner or later it was inevitable.

Ordered 5 records on Sunday 7th February 2021, they arrived very safely packed on Tuesday 9th. No other UK retailer stocked all these records and the prices I found elsewhere were higher. Only Amazon could have delivered faster and they had precisely none of these records listed. The order was a mixed bag of Sam Records limited runs through to Speakers Corner and a pretty standard Music on Vinyl. I've bought hundreds of records over past couple of years - this is the best service I've received.