Sobha Realty 

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Rated 1 out of 5 stars

Worst developer in the UAE. No ethics, no customer service. Not one responsible person in the Sobha organisation. Do not !!! Do not deal with Sobha

Rated 3 out of 5 stars

This company job is make surplus venture-so they create sooo much of inventory and so automatically the demand reduces. So the investors don’t get proper appreciation in due course. And the other p... See more

Rated 5 out of 5 stars

The experience of buying has been very smooth. Clear information with answering all questions. The team was also helpful remotely and present across time zones. Mariam Solyman was key person in their... See more

Rated 5 out of 5 stars

August 2024, I purchased a 2 bed apartment in Hartland 2, through my agent. Had video call meetings with my own agent and with my Sobha sales manager. Everything was perfect. I’ve made additional p... See more

Company details

  1. Real Estate Developer

Written by the company

We are an international luxury real estate developer committed to redefining the art of living by building sustainable communities. Founded in 1976 by PNC Menon, a legendary innovator in the real estate industry, as an interior design business in Oman, we have established our presence all over the world with developments and investments in UAE, Oman, Bahrain, Brunei and India.


Contact info

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Rated 1 out of 5 stars

There is a sales manager in Sobha his…

There is a sales manager in Sobha his name is Mounssif El Hajji, he is a scammer and he pretends to be an investor, not trust worthy, shouldn’t hire such employees in your company, he is manipulator. This Sales manger should be terminated in such a big company as Sobha.

October 14, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Mahdi Hamieh
Thank you for bringing this to our attention. We will investigate the matter thoroughly and take appropriate action. Your feedback is valuable to us, and we appreciate you sharing it.

Sincerely,
The Sobha Realty Team

Rated 1 out of 5 stars

Sobha team .. No one reply to my email or contact me

Modification:
I tried to contact You (Sobha realty team) as you write in your comment on my review and was happy thought that finally I will find someone who can support and help
But
Unfortunately,
I tried to contact Mr.Nakhil but as usual he told me I will send you and didn’t send anything
Call customer services and keep me waiting and not contact anyone
I sent emails and I wrote all my details in my email, but no one answered or call me back
It seems that the usual response or react from all your team
I think this is not professional, You always try to keep negative image of your company

Dear Sobha Realty Team,

Unfortunately, my attempts to reach out via email and phone have not yielded any replies. Could you please provide me with a specific email address or phone number where I can directly contact someone regarding my situation? I would like to discuss this matter further to seek a resolution.
I don’t like to write my personal information
But may this information help to contact me
My unit is E-904 - Sobha one
Thank you for your attention to this issue, and I look forward to your response.

October 3, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Dr Rasha,

I apologize for the inconvenience you've experienced. It seems there's been a breakdown in communication. I'll personally ensure your concerns are addressed promptly.

I'm sharing our Sobha Collection Manager Contact no (Manuraj): 0564186588.
If you contact him, he might resolve your situation.

Additionally, kindly share your full name, email address, phone number.

Rated 1 out of 5 stars

Don’t trust them

I was told that the booking fee for an apartment would be refunded within 3 days at most if i cancelled the booking. Now it has been more than 3 weeks and i still didn’t get the refund nor an email confirming it. Don’t trust anything that is said at this company

September 3, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

I understand this is frustrating. It sounds like you were promised a refund you haven't received yet. Here are the next steps:

Check your spam folder for any emails from the company regarding the refund.

Contact the company again and politely explain the situation. Remind them that you were told you would get a refund within 3 days, and it's now been over 3 weeks.

Sincerely,
The Sobha Realty Team

Rated 1 out of 5 stars

As a former Sales Manager at Sobha

As a former Sales Manager at Sobha, I strongly advise potential buyers and job seekers to exercise caution with this company. Based on my experience, Sobha has exhibited questionable business practices that impact both clients and employees. Clients have faced significant challenges with their pre-purchased units, even after making deposits into escrow accounts. Additionally, the company has a troubling track record of not honoring commission payments to its employees. The work environment is marked by a highly toxic culture, which further exacerbates these issues.

For these reasons, I urge clients and employees to consider other options before engaging with Sobha. Me and my girlfirned used to work in that company. She resigned from her position after successfully selling a unit, for which she was contractually entitled to a commission. The buyer had already deposited 30% of the unit's price, meeting the conditions necessary for her to receive the commission. However, despite this, both the payroll team and her former manager have been unresponsive, seemingly avoiding their obligation to compensate her as agreed. I suspect that the payroll team and managers are diverting funds for personal gain, deliberately ignoring those who are rightfully entitled to their commissions. We are not alone in facing issues with unpaid commissions; there are hundreds of former employees who are still waiting for their payments. Additionally, they have removed Google reviews due to an overwhelming number of negative reviews from clients and employees. This significantly impacted their sales targets. It's clear they are trying to hide their true reputation.

Sobha is a place of insane people and a place of hell. Defo not recommended

August 19, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Kindly share your full name, email address, phone number, and order details and we will get back to you .

Rated 1 out of 5 stars

I regret it every second of my life

I visited them in Dubai about the purchase of a studio, own usage and lease out. I put the money down to get the money off the market (30,000 Dirham) which went to Escrow. The deal didn't go on. Again and again I'm asked to provide documents. I went along with that. Corrected a small error, not caused by me. Still no news. Money not back. I'm going back to Dubai to buy some studios. Also to consider what is best. Write the money off, see which action is possible?

I really enjoyed the project. I do like Dubai. But this experience, or the company. No way.

January 16, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Lodewijk Hof

I'm truly sorry to hear about your experience. It's frustrating when things don't go as planned, especially when involving such a significant investment.

It sounds like you've been patient and cooperative throughout the process. It's understandable that you're concerned about your money and the future of your investment.

While it's disappointing that this particular deal didn't work out, I hope you'll continue to explore the wonderful opportunities Sobha offers. Perhaps you'll find an even better project that aligns with your goals.

Sincerely,
The Sobha Realty Team

Rated 1 out of 5 stars

Run away! Unprofessional ! Real experience in Austin TX

Had a chance to attend their trade show in Austin, TX on July 23md 2024 at Four seasons hotel. My appointment to meet a sales person was at 7:30 PM and no one met me till 8:30 PM. The appointment was scheduled by Nayla Kadir days ago. On the way out after spending 1:30 hours, the sales director (Niu?) asked me come after 10:00 PM. Haha Good joke !
If a company cannot hold a trade show properly, how can we expect them to deliver the project on time. Sorry company.
Ez

July 23, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Ez

I'm sorry to hear about your experience at our trade show in Austin. I understand that waiting for an appointment can be frustrating. I'll be sure to share your feedback with our team to ensure that similar situations don't occur in the future.

Perhaps there was a misunderstanding or unforeseen circumstances that led to the delay. We'd like the opportunity to show you our company and discuss your project needs in more detail.

Sincerely,
The Sobha Realty Team

Rated 1 out of 5 stars

...Your response time of four months…

...Your response time of four months clearly demonstrates the exceptionally poor level of service you provide.

June 5, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Helaina,

We appreciate you taking the time to share your feedback with us. We sincerely apologize for the extended response time you experienced. This is certainly not reflective of our commitment to providing excellent service to our valued customers.

We have investigated the delay in our response and have taken immediate steps to address the issue to ensure that such instances do not occur in the future. We understand the importance of timely communication and are dedicated to improving our responsiveness.

We value your business and the opportunity to address your concerns. We hope to have the chance to restore your confidence in our service and look forward to serving you better in the future.

Best Regards,
Sobha Realty

Rated 1 out of 5 stars

Bad service

A year ago, I signed the booking form, I paid 30 % of the price along with DLD registration fees and they are still not able to register the unit in DLD for unknown reason.

May 28, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Suha,
We sincerely apologize for the delay in registering your unit with the DLD. We understand that you signed the booking form and paid the 30% deposit along with DLD registration fees a year ago and that this unresolved situation is causing you significant concern.
We want to assure you that we take this matter seriously. To investigate the cause of the delay and expedite the registration process, we would like to discuss this further with you directly.
Please contact us at your earliest convenience. A dedicated representative will be happy to:
Understand the specifics of your situation.
Investigate the reason behind the DLD registration delay.
Provide you with a clear timeline for resolving the issue.
We are committed to transparency and customer satisfaction. We will work diligently to get your unit registered with the DLD as soon as possible.
Thank you for your patience and cooperation.

Sincerely,
The Sobha Realty Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs , will ignore you and scam you,
Once they sign you up the poor service will start and you will have numerous issues please at least take time and read the other reviews and make your decision

May 20, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Versace,

We sincerely apologize for the negative experience you’ve described. This is not reflective of the standards we strive to uphold at Sobha Realty. Your feedback is incredibly important to us, and we take such concerns very seriously.
We would appreciate the opportunity to discuss your specific issues in more detail and work toward a resolution. Please contact us directly, and we will do our utmost to address your concerns promptly.
Thank you for bringing this to our attention.

Best regards,
Sobha Realty

Rated 2 out of 5 stars

I encourage Sobha to strive more

Last year I reached out to SobhaRealty almost the same time I started with 971 Pro perties and my experience with these two Dubai companies have not been the same. While I cannot speak for Sobha's level of unprofessionalism with my other clients, I must emphasize the premium level of customer service I have consistently received from 971.

From personalised investment advice to prompt assistance with any of my queries or concerns, they have demonstrated professionalism.

I encourage Sobha to strive for the same level of excellence in their dealing with clients. Even though the other company is a real estate passive investment company unlike Sobha, their approach to better clients services is something to emulate

April 5, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Amin Sadri,

Thank you for taking the time to share your experience with Sobha Realty. We appreciate your feedback and are glad to hear that you have consistently received premium level customer service from 971 Properties. We strive to provide the best possible experience for all our clients, and your feedback is invaluable as we work to continuously improve and evolve.

We are committed to enhancing our level of professionalism and customer service, and your insights are a valuable source of inspiration for us to strive for excellence in our dealings with clients. We take your comments to heart and will use them to further improve our services, aiming to provide a personalized and prompt experience that meets and exceeds the expectations of our valued clientele.

Thank you once again for your feedback, and we look forward to the opportunity to demonstrate the positive changes we are making as we continue to grow and evolve as a company.

Best regards,
Sobha Realty

Rated 1 out of 5 stars

Sobha tried to impress you with the…

Sobha tried to impress you with the building and the finishing… so far i made my booking and paid the dubai land in Sep 2023 and as per the booking they must register my unit within 30 days maximum and SPA must be received within 60 days.. however till now i didn’t receive any of the above. The worst part the sales managed and VP left the company.. when you fo to the ahowroom you will see lots of people,, where they pretend that they are customer where infact they are Sales people scamer compress like a movie set. My mistake was not checking with dubal land on the project as it must be approved first before they start promoting the project.. and the Escro account was not registered with RERA.
I have escalated the matter to RERA ( dubai land) and will be hiring a lawyer to represent me. My recommendation is to stick with the government developers such as Emmar.
Its sad but i learn my lesson the hard way

March 19, 2024
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Ahmed B,

We are deeply sorry to hear about your negative experience with Sobha Realty. Your concerns are very serious, and we genuinely regret any inconvenience or distress this situation has caused you.
We understand the importance of adhering to timelines and regulatory requirements, and it is clear that we have fallen short of your expectations in this regard. Your feedback about our showroom experience and staff behavior is particularly troubling, and we will be addressing these issues internally to prevent such occurrences in the future.
We are committed to resolving your concerns promptly. Please contact us directly, with further details about your booking and payments. This will enable us to investigate thoroughly and work towards a satisfactory resolution.
Thank you for bringing these issues to our attention. We appreciate your patience and hope to have the opportunity to make things right.

Best regards,
Sobha Realty

Rated 1 out of 5 stars

Worst company in the history of real…

Worst company in the history of real estate. They scam, dumb and dope people... they steal money professionally by advising you to invest with them pay booking fees and do installments. After 3 installments. There's a Chinese lady who works in the collection team soo disrespectful and inompetent. Calling people over and over again after investing their hard earned money. And then eventually company would the your money without refunding it. Agents, sales managers, finance of this company... all are fraudsters. Stay away!!!

March 14, 2023
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Stylenski,
We deeply regret to hear about your negative experience with Sobha Realty. Your feedback is extremely important to us, and we take accusations of this nature very seriously. We are committed to upholding the highest standards of integrity and customer service.
Please accept our sincerest apologies for any distress and inconvenience you have faced. We would like to investigate this matter thoroughly to address your concerns and find a resolution. Could you please contact us directly, with more details about your experience? This will allow us to better understand the situation and take appropriate action.

Thank you for bringing this to our attention. We are committed to improving our services and ensuring a better experience for all our clients.

Best regards
Sobha Realty

Rated 1 out of 5 stars

Poor service by Jerusha and Vagdevi

Poor service by Jerusha and Vagdevi. Resale property issue and they do not respond for documentation. I had to write in an email to Mr. Suresh to get my work done and now I have been following up continuously just to get a response over the call or email. Requesting the leadership to fire such employees as this is sub par service by Sobha

September 1, 2023
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Carol Lucas,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with our team members Jerusha and Vagdevi. This is certainly not the level of service we aim to provide at Sobha Realty.
We understand your frustration and want to help resolve the situation. Here are some steps you can take:
Contact Sobha Realty Directly: Try reaching out to Sobha Realty's customer service department again and explain the problems you've encountered with Jerusha and Vagdevi.
Requesting to speak with a supervisor may also be helpful. (https://www.sobharealty.com/contact-us/).

We truly appreciate your patience and understanding as we work to resolve this matter. Your satisfaction is our top priority, and we are committed to ensuring that such instances do not occur in the future. We value your feedback and the opportunity to make things right.

Best regards
Sobha Realty

Rated 1 out of 5 stars

The most inefficient developer

We are both investors and partners of SOBHA and were originally seduced by the quality and finishing SOBHA displayed in their projects.
Our partners took over 20 units in 2 batches and the nightmare started!
For the first 5 units, everything from our end was done and still after several months we are waiting for our SPAs. Until this process is done, we are unable to register our ownership in DLD system.
They sent a first draft of the digital SPA, we signed, and they realized 1 month later that 2 pages were missing… What a joke!
They then cancelled the SPAs, reissued and asked us to sign once more… They contacted us later and mentioned that they forgot to place the trade license on the SPAs and had to reedit it. We had to sign again. All the 5 SPAs came back declined today by SOBHA stating that we are missing a company stamp in the online SPA signing process. The person in charge of our account says that their new digital SPA system has several flaws, and no one is really sure how it works. In brief they asked for a stamp which the new system had no field for...
This whole delay starts to seem like it is planned from their end and has a very serious impact on our financials. They refuse to be transparent and share senior executive members details as it seems they want to hide their incompetence or maybe the higher management does not care to know what their partners and investors are going through…
So far, I was stopped by the Head of CRM as he does not want to escalate further and keeps on telling us everything will be solved… We have lost faith!
Investors, stay away if you value professionalism, speed and precision as we have lost valuable time and money in this investment. We cannot see the end of it…
I hope we will be able to reach out to someone senior and higher than the Head of CRM who cares and is perhaps committed to the SOBHA company’s vision!
As an investor, I feel cheated. As a person promoting them, I have lost credibility with my partners

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Best Quality

I bought 4 properties from Sobha and my experience was and remains different from these reviews.My properties are ready and quality is one of the best I've seen so far in Dubai, and I have invested in other known developers.You cannot fault Sobha in quality and on time construction.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Disreputable and dishonest company

Purchased an apartment from Sobha paid a deposit then found out the apartment wasn't available and despite being told the deposit would be automatically refunded after 3 weeks, 3 months has passed and despite assurances it is being processed it is still outstanding. Avoid this company!

August 12, 2022
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Mr. Brian Atkinson,

Thank you for taking the time to share your experience with us. We apologize for the inconvenience and frustration you have experienced regarding the purchase of the apartment at Sobha Realty.

We sincerely regret any confusion or miscommunication that may have occurred during the process, leading to your disappointment. Rest assured, your feedback is invaluable to us, and we are actively investigating the delay in processing your deposit refund. Please do not hesitate to contact our customer service team directly.

Once again, we apologize for the inconvenience caused and appreciate your understanding. Thank you for bringing this issue to our attention, and we look forward to the opportunity to restore your faith in Sobha Realty.

Best Regards,
Sobha Realty

Rated 1 out of 5 stars

This company are just a fraud

This company are just a fraud. Their agents make promises on their own without receiving consent of the company. The company then try to avoid fulfilling promises made by their own agents and avoid communication.
Till now we are still disputing a balance transfer that was promised and it's a lot of money to lose!!
Do not Invest with this company !!

December 2, 2022
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Sarah Oko,

We sincerely apologize for the experience you have had with our company. We take such feedback seriously and it is not reflective of the standards we strive to uphold at Sobha Realty. We would like to assure you that we are committed to resolving this matter promptly and fairly.

Your satisfaction is important to us, and we would appreciate the opportunity to rectify this situation. We understand the importance of transparent and honest communication with our clients, and we are taking steps to ensure that such miscommunication does not occur in the future. Your feedback will help us address any shortcomings and improve our services.

Once again, we apologize for the inconvenience caused, and we are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention.

Best Regards,
Sobha Realty

Rated 1 out of 5 stars

DO NOT INVEST IN THIS COMPANY…

DO NOT INVEST IN THIS COMPANY Absolutely terrible company to deal with. I made 3 instalments and throughout all they have done is make mistake after mistake. They refuse to offer a refund and are now saying they have the right to keep my money even though it’s due to their incompetence that I have lost confidence. They don’t even have the decency to give me my money back after making numerous clerical errors. Communication is also horrendous sometimes left over a week before getting a reply. STEER CLEAR.

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost!

Please be wary of this so called company. It is a scam. You will be introduced to a sales advisor (most likely by a “friend” or someone you know) and they will show you around the area where the alleged apartments will be etc. Then they will take a deposit from you with no guarantee and despite not signing any agreements, if you want to pull out of the investment they will not return your money. Communication will be great for a little while as they convince you to make a deposit and invest but once things start going wrong it will be radio silence. No one will respond to you, they’ll put you through the ringer then suddenly you’ll realise you’ve been scammed. It’s sickening.

I’m speaking from personal experience and I’ve lost thousands. Please don’t fall for it.

November 17, 2021
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear callmeree,

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. Sobha Realty strives to uphold the highest standards of integrity and customer service, and we take feedback like yours very seriously.

We would like to investigate the specific details of your situation further to address any issues and ensure that our processes are transparent and fair for all our clients. Please reach out to us at your earliest convenience so we can work towards resolving this matter to your satisfaction.

We value your feedback and are committed to improving our services to prevent such experiences in the future. Thank you for bringing this to our attention.

Best Regards,
Sobha Realty

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