Soccerstudio Reviews 37

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased a retro football shirt for my Grandson on Oct 25th...after the requested time frame of 15 days before you contact them if the shirt didn't arrived I sent an email to which I got no reply..... See more

Rated 1 out of 5 stars

Ordered a 04-05 Real Madrid jersey with Beckham on the back. Sadly it came plain, the collar is uneven(left side stitching quite noticeably higher than the other. The adidas sponsor letters touch the... See more

Rated 4 out of 5 stars

Have to say was dubious, soon as order was placed I regretted doing so as felt like a scam, item hadn’t arrived after 3 weeks and was then certain I’d lost my money. But have to say I was wrong. My so... See more

Rated 4 out of 5 stars

Ordered two shirts juventas/Lazio. If you're looking to get a speedy delivery service then think again. I waited 3/4 weeks for my delivery. When they arrived I was happy with the quality of each sh... See more


Contact info

2.8

Average

TrustScore 3 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered a Real Madrid 1995-97 away top…

Ordered a Real Madrid 1995-97 away top for my son for Christmas. Money went out but have had no confirmation via e-mail so have no idea what’s going on and if it will arrive on time! Any suggestions? Thanks

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Real Madrid 04-05

Ordered a 04-05 Real Madrid jersey with Beckham on the back. Sadly it came plain, the collar is uneven(left side stitching quite noticeably higher than the other. The adidas sponsor letters touch the sponsor badge which makes it look very cheap.
I mean paying 50 quid I wasn’t expecting the full thing however it just fails to look half decent. Please Avoid

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

No customer service

The customer service is non existent. I want to return one of two of the items I bought, but they do not reply to any emails, despite detailing their return policy on their website.

Given my current experience I would say this company should be avoided.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Quality - Mystery Box

Ordered a mystery box for £27.99, arrived quickly but the shirt is clearly poor quality, the stitching is all out and the overall finish is poor. Given others feedback regarding returns I won't bother raising a return and put it down to a lesson learnt.

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

Ignored! Scam!

Ordered a Retro Spain and Retro Atletico Madrid top. Both were lovely however didn't fit as desired. Emailed twice to raise a return and refund of my money and have been ignored. Feel like this is a Scam!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Delivery was quick and came with all the tags and packaging would recommend 🥰

February 13, 2024
Unprompted review
Rated 2 out of 5 stars

I bought a Zidane retro football top…

I bought a Zidane retro football top for my son and although it took nearly 3 weeks to arrive it was good quality and as described. It did however, have a stain on the sleeve and when I contacted soccer studio they said I could either return for a full refund or keep and have a 40% refund which I opted for as didn’t want to wait another 3 weeks. This was weeks ago now and despite chasing up the refund at least 4 times they have not responded and there has been no refund. Reading the reviews it appears that others have had a similar experience when a refund is due. I am very disappointed. As a single parent this is an expensive purchase for me and to not be in perfect condition was frustrating. I like to support smaller companies but this is not acceptable. I should have read the reviews before I ordered. Just be mindful if you order in case you need to return or have a problem

June 30, 2023
Unprompted review
Rated 4 out of 5 stars

Ordered two shirts juventas/Lazio.

Ordered two shirts juventas/Lazio.
If you're looking to get a speedy delivery service then think again.
I waited 3/4 weeks for my delivery.
When they arrived I was happy with the quality of each shirt.my experience with this company is that from ordering your item to delivery be prepared to wait.. items I ordered the quality of them arived in good condition...

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

1996-1997 Barcelona stoichkov shirt

The shirt took 11 days to arrive which was earlier than expected shirt was very good quality and all badges were stitched and legit it came with official kappa tags and an official kappa bag overall amazing product and company

July 11, 2023
Unprompted review
Rated 4 out of 5 stars

Have to say was dubious, proven wrong

Have to say was dubious, soon as order was placed I regretted doing so as felt like a scam, item hadn’t arrived after 3 weeks and was then certain I’d lost my money. But have to say I was wrong. My son wanted a retro Kaka Milan shirt, once it arrived I thought it would be a really cheap, printed on version, but it’s all sewn on in the right places, badge, adidas logo, ‘champions league final 2007’ etc, looks top quality. Item did say 15-20 workings days which is a hell of a long time to wait so obviously ordered in from overseas, but have to say the shirt looks top class and shop bought. Will order again, just prepare to wait three weeks at least. All good

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

Total waste of time and money

Shipping arrived at the tail of the 2 weeks given even if it's a national shipping. Sent the wrong shirt so I emailed back but no reply. I emailed again 10 days later and finally replied. Told to ship back and they would refund posting and send the correct shirt. Instead a week later got a full refund minus £2 and no refund for my posting. Emailed them about the correct refund but no reply again.
Total waste of time and money. Avoid.

April 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look