I'd give them a zero star if I could. There was a reasonable rate for a 3-day trial. But when I actually went to sign up, the 3-day trial offer was for an extremely limited service. I was doing r... See more
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See what reviewers are saying
Purchased a subscription with hopes of finding out if my husband is cheating on me. Everything that they advertise is not accurate on what they actually can provide you with. My husband's phone number... See more
I’ve made multiple requests to Social Catfish to remove my personal information, and they have failed to do so. Despite following their official opt-out process more than once, my data remains... See more
!!Erin!! Thank you so much for your Service Support Kindness Patience as a customer service representative I honestly enjoyed speaking with you & greatly appreciated your help. There honestl... See more
Company details
Written by the company
We help you verify if the person that you met online is really them.
Contact info
United States
- socialcatfish.com
Hasn’t replied to negative reviews
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I bought the 3 day trial to test this…
I bought the 3 day trial to test this site. I always instantly cancel the autocharge incase I would forget so I would not get charged for a full month. Every reputable company atleast honor the trial period but this site just locks you out and "Raj" from their customer service said this is their policy. This is a predatory business practice to trick people in paying for something they did not want or approve.
Absolutely horrendous company
Absolutely horrendous company. They charged me a month's subscription fee despite not signing up for it. Then left me with a blank page when trying to cancel it. Now, as a courtesy, they give me back half the money I did not give them permission for to charge? Stay far away from this company. They are absolutely scammers.
Erin was so fantastic!
I had called in about a gentleman I had seen on the youtube channel. Erin was kind, patient and helpful. Thank you so very much Erin for chatting with me today.
Erin was very helpful in resolving an…
ERIN was very helpful in resolving an issue I had. The site helped me feel more secure in meeting people from dating apps
Erin was very patient and stayed over…
Erin was very patient and stayed over her normal talk time to assure that my needs were met. Although the higher priced package is ultimately what I need, Erin got me started in the right direction.
Thank you Erin and Social Catfish!
Scam
Scam. Results were extremely inaccurate and vague. Better results on free websites
"Patricia's Fantasy Unraveled by Representatives Joshua and Sheridan"
I felt that both representatives, Joshua and Sheridan, were thorough and attentive. Their mannerisms were flawless and comforting, without judgement. I wanted some things that were not covered and they were quick to explain that it was not within their scope. Sheridan who finished the investigation, I truly believe he went fair beyond his responsibility in communication and sharing his personal knowledge and the delicate way he mastered my acceptance. In addition, although I did not present a very organized folder, of events, communication , documents and records, for the period of 5-21-2024 thru today 9-13-2024;(due to my condition and recent deaths in my family), I heard no complaints or criticisms, about this lack of organization. I hope to be an advocate and supporter, recommending the Social Catfish Team. The massive amount of material and difficult task of my case, leaves me in awe, for the amount of info I received from this team, plus the tools and information to help me move on. Thank you Social Catfish, keep up the fight against scamming abuse. Because of my desire for privacy, Im signing only my first name. This testimony is given freely, based only on the inspiration, by the work performed. Patricia
Erin was friendly and helpful she was…
Erin was friendly and helpful she was able to get me what I needed at the time.
Relieved!
Sheridan with SocialCatFish did a thorough analysis of my situation. I was relieved to find out that my suspicions were valid.I appreciate his hard work. I’m glad I used this investigation process.
I could not be more impressed!!
I could not be more impressed by the excellent service provided. My investigator Sheridan is extremely intelligent and compassionate to the situation. The thoroughness, determination and explained everything very well. It was a great decision to hire a specialist to researcher our problem. I would highly recommend Social Catfish.
Erin is awesome
Erin is awesome! So helpful! Thank you Erin your the best!
Erin helped me out and had great…
Erin helped me out and had great customer service
Erin is really great !!
Erin is really great !!! She understood my problem and was able to make me feel more relaxed and I really appreciated what she did.
I paid for the "search specialist"…
I paid for the "search specialist" service for a one-time fee twice. Joshua and Sheridan used all of the images and information we had available from the 2 scammers to validate the source of the photos, email addresses and phone numbers used by the scammers. The investigation was completed quickly and provided detailed information that confirmed my suspicions. The first one seemed so real and enticing and turned out to be a Pig Butchering scam. The second was also a fake profile trying to get money. Thanks to Social Catfish, They were able to remove all doubt about them both being scammers.
I highly recommend this service to anyone who has doubts about someone they've met online. Please don't believe the negative reviews listed here.
Thank you Joshua and Sheridan.
Sheridan nailed it with the fake…
Sheridan nailed it with the fake driver's license and the Angela Sommers instagram video and other pics. Thanks guys for saving me so much time ans headache
Martin Larsen
RIP OFF
Do not waste your time or money. They will completely rip you off and the search results are horrible. Go to another search engine. STAY AWAY!!!!
!!Erin!! Best Ever
!!Erin!!
Thank you so much for your
Service Support Kindness Patience as a customer service representative
I honestly enjoyed speaking with you & greatly appreciated your help.
There honestly should be a much higher rating allowed for this young lady’s overall performance in customer service.
Erin you are truly a rare and talented woman and an absolute delight! I can’t thank you enough!
Pattie M.
Invaluable
Super sad but it saved me from wasting more money and time. Unreal seeing the profile of the actual person. Now thinking back, there were so many red flags that I ignored. I had a bad feeling and social catfish delivered. They do invaluable work. I was hoping they would confirm I was wrong in my suspicion but what can you do? Thank you!
Social Catfish saved my sister and my sanity…
I cannot express enough gratitude for Social Catfish. Their service was invaluable in helping me uncover a dangerous situation. My sister had been involved in an online romance that seemed too good to be true. After working with Sheridan at Social Catfish to investigate the person she was talking to, it became painfully clear that she was being catfished by a scammer.
I paid for the "search specialist" service for a one-time fee. An investigator used all of the images and information we had available from the scammer to validate the source of the photos, email address, and phone numbers used by the scammer. The investigation was completed quickly and provided detailed information that confirmed my suspicions about my sister's "online boyfriend". Thanks to Social Catfish, we were able to remove all doubt about the scammer's identity and warn my sister to prevent her from losing both her heart and her money. I highly recommend this service to anyone who has doubts about someone they've met online. It's a peace of mind investment that's well worth it.
Erin provides superior customer service
Erin was very professional and helpful. She also had a beautiful voice lol. Thank you Erin for your help
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