socialcatfish.com Reviews 548

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I'd give them a zero star if I could. There was a reasonable rate for a 3-day trial. But when I actually went to sign up, the 3-day trial offer was for an extremely limited service. I was doing r... See more

Rated 1 out of 5 stars

Purchased a subscription with hopes of finding out if my husband is cheating on me. Everything that they advertise is not accurate on what they actually can provide you with. My husband's phone number... See more

Rated 1 out of 5 stars

I’ve made multiple requests to Social Catfish to remove my personal information, and they have failed to do so. Despite following their official opt-out process more than once, my data remains... See more

Rated 5 out of 5 stars

!!Erin!! Thank you so much for your Service Support Kindness Patience as a customer service representative I honestly enjoyed speaking with you & greatly appreciated your help. There honestl... See more

Company details

  1. Electronics & Technology

Written by the company

We help you verify if the person that you met online is really them.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

548 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Erin was courteous and professional

Erin was courteous and professional, reaching out to me and sending a follow up email regarding pricing options. Highly recommend this site especially for searches of people across all social media with contact details.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Erin called me on a weekend to help me…

Erin called me on a weekend to help me reset a password! Erin went above and beyond to ensure I successfully accessed my account. In the world in which we live receiving a call from a company so promptly is refreshing. I highly recommend them the web page is easy to navigate and accurate. I need to bring you lunch! Thank you again!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Erin was great!

Erin was great! She was patient, kind and understanding. Thank you for hiring Erin! She is knowledgeable, thorough and efficient. She took care of my issue immediately and reassured me that everything was taken care of. Thank you Erin!

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

fails to honor opt out request

I have made multiple attempts to have my info removed from this site for escalated privacy reasons with child domestics. They either do not reply at all or send nonsensical form emails. This violates CCPA opt out laws. It should not be this difficult.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam! After paying they gave me random pictures of people that didn't even remotely reseble my ex. When I asked for a refund they refused. Terrible!!!

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

excellent

erin returned my voicemail message i left .. PROMPTLY .. very friendly and knowledgeable .. easy to talk to as far any issues that i presented to her .. my issue was resolved quickly .. thank you

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Hello..ERIN WAS VERY HELPFUL,KIND…

Hello..ERIN WAS VERY HELPFUL,KIND KNOWELEDGABLE, PAITIENT,GREAT PERSONALITY.SHES AN ASSET TO SOCIAL CATFISH....DEFINITELY BEING THE 1ST VOICE YOU HEAR!!! SHE DESERVES A PAY INCREASE!..ALSO THANK GOD SHE'S NOT A 😂 😂 SCAMMER...LOL!!!!!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I was able to access the information I was searching for. Erin was extremely helpful and efficient. She responded to my inquiry in a very timely manner. Thank you for this much needed service.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Chesca made it right!

Chesca went above and beyond. She was very helpful after a disappointing experience and managed to make things right. She saved me from a lot of heartache finding the identity in reverse image search, so that I was able to know that a scammer was using someone else’s photo on a dating website and catfishing me. Her personal attention made me have confidence that if you have a problem with the service, they are there to help. That is so important in this day and age of automated customer service. Thank you, Chesca.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. All I kept getting was a frozen search and no information. Glad it was only $6.

July 8, 2024
Unprompted review

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