SocialUpgrade Reviews 

195
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I paid $15 for Facebook likes and they sent it to the wrong social media page and even after sending them the correct link they still never refunded my money. I’m ticked that I paid for somebody else’... See more

Rated 3 out of 5 stars

I've had a pretty good experience. I'm an aspiring hip-hop artist that went from 140 followers to over 2000..but gradually gained over time... the people that follow me isn't necessarily my target aud... See more

Company replied

Rated 5 out of 5 stars

Fast customer care/real live person to help with your questions or concerns Real actual followers wth active account who genuinely want to follow No issues with account being hacked as of ye... See more

Rated 3 out of 5 stars

100 Genuine followers about every 2-3 weeks. Steady growth, but not as fast as expected. Tried the "turbo" option before and had even less follower growth. Tried changing hashtags but kept getting a d... See more

Company replied

Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Most Instagram marketing services deliver fake likes and fake followers who don’t interact with your account at all. With our genuine and powerful marketing techniques, your Instagram account will get the exposure it needs to get you organic, active followers.


Contact info

2.8

Average

TrustScore 3 out of 5

195 reviews

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2.8

All reviews

(195)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is effective

The service is effective. If you're looking to increase your followers to appear more popular for marketing purposes, this will do it!

March 9, 2018
Unprompted review
Rated 3 out of 5 stars

100 Genuine followers about every 2-3…

100 Genuine followers about every 2-3 weeks. Steady growth, but not as fast as expected. Tried the "turbo" option before and had even less follower growth. Tried changing hashtags but kept getting a different person emailing me back and no change. Cancelled that and gave them one more chance. So far ok... Pleased but not exstatic.

March 9, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your feedback, JP.

We appreciate the time and effort you invested in working with your growth specialist to try to speed up your growth.

While your progress hasn't been as fast as you'd like it to be, it's good to hear that there is still steady progress being made. Given the nature of our service (organic follower growth as a result of genuine marketing techniques) the velocity of your growth may vary month to month.

With that said, we encourage you to continue working with your growth specialist to evaluate your targets and settings to ensure that you're set up for success.

Thanks again for your patience and we look forward to continuing to serve you!

Rated 3 out of 5 stars

Over the last couple months it’s been…

Over the last couple months it’s been great to see my followers double, but theee are a lot s dodgy profiles that are part of it. Lots of private massages from suss people. Lots of new accounts. Quality is not great. But it works.

March 9, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your feedback, Danielle.

It's great to hear that you are gaining new, organic followers. Given the nature of social media, unfortunately, "dodgy" and otherwise off-putting accounts do exist - but we are constantly working on ways to ensure that they don't sneak into your follower growth.

In terms of private messages, that is not something we enable or support.

We do encourage you to reach out to your growth specialist in any event that you feel like your targets should be reevaluated. There is always someone available who would be happy to help ensure that the quality of your growth is meeting your expectations.

Thanks again for your review and we look forward to continuing to help you grow!

Rated 5 out of 5 stars

Have noticed a huge increase in my…

Have noticed a huge increase in my Instagram activity since I started the service. I’m loving the increase in followers and I’m hoping to get more over the months. Thank you so much for your service and keeping my account safe

March 9, 2018
Unprompted review
Rated 4 out of 5 stars

Great work

Great work! Receiving Targeted followers that actually care about my work as a nonprofit!

March 9, 2018
Unprompted review
Rated 4 out of 5 stars

Our social account is GROWING

Our social account has shown some wonderful growth! I think much of that is due to SocialUpgrade, though I wish I had a way to keep tabs on what is going on in the background-- this is the only reason I'm not giving it 5-stars; I can't really tell how much is due to SocialUpgrade vs. our other account building techniques. It is way better than the other services we've used for this however, I can tell that much! so I would definitely recommend!

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service ... I have down almost 2 thousand followers in alittle over a month

March 9, 2018
Unprompted review
Rated 3 out of 5 stars

I'm seeing a mild amount of progress…

I'm seeing a mild amount of progress with the marketing on my account but we seem to be stuck without much growth or development. I think they company needs a way of determining if the hashtags and my marketing approach is working and provide suggestions or changes so we can try new things.

March 9, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your feedback, Brad.

Given the nature of our service (organic follower growth as a result of genuine marketing techniques) the velocity of your growth may vary month to month.

Rest assured, we are constantly working on new and better ways to optimize your hashtag and user targets.

With that said, we have trained Growth Specialists available to take a closer look at your account. I'd like to invite you to reach out to them at hello@socialupgrade.co, so we can re-evaluate your targets and goals.

Thanks again for your patience and we look forward to continuing to serve you!

Rated 3 out of 5 stars

Great but needs improvement

Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested.

A few suggestions:
- Create a platform for customers to view, track & tweak hashtags/accounts
- Send an automated weekly or monthly report

Otherwise:
- Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

March 9, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your thoughtful feedback, Leanna.

You're right, while you can ask your growth specialist for an update on your progress at any time, we are working on ways to update you more regularly with emailed progress reports or access to a simple dashboard.

We look forward to continuing to serve you!

Rated 5 out of 5 stars

Amazing service!

I’ve gotten over 1000 new REAL followers in 6 weeks. This is really the best way to grow your following!

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

This has been a great experience as far…

This has been a great experience as far as encouraging growth on my account. It has not been a great experience with billing though. Random billing comes through and its been difficult to reach the right person to adjust the mistakes.

March 9, 2018
Unprompted review

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