I purchased 2 sofas from sofology roughly 10 years ago and had no problems that's why I chose to return I was even served by the same assistant who was very helpful again
Company replied
Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... See more
Company replied
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more
Company replied
Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2K reviews
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Excellent service at the showroom and…
Excellent service at the showroom and the sales team were very professional.
Clean showroom, great for parking, and good opening times.
Special thanks to Abrar who looked after us all throughout our journey.
December 30, 2025
Reply from Sofology - Blackburn
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
The advisor was wonderful didn’t hound…
The advisor was wonderful didn’t hound introduced himself to us then just us let us look round then was available when we wanted to order he helped us choose the right colour by showing us what colours were on display perfect service
December 30, 2025
Reply from Sofology - Blackburn
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5 star review. It’s great to hear feedback like this!
Really helpful and quick.
December 26, 2025
Reply from Sofology - Blackburn
Hi there, thank you for the 5 star review!
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply overall excellent customer…
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service
December 26, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very friendly and patient
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣
November 18, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent selection of sofa's
Excellent selection of sofa's. Friendly and knowledgeable staff.
December 29, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent customer service
Excellent customer service, easy to get all information required and place order
December 28, 2025
Reply from Sofology - Blackburn
Thank you for sharing your experience :-)
Great service
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member
December 28, 2025
Reply from Sofology - Blackburn
Hello, thank you so much for your review. We are so happy to hear this!
Damian at Blackburn was amazing.
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.
December 28, 2025
Reply from Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Reply from Sofology - Blackburn
Thank you for awarding us 5 Stars :-)
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Pleasant Staff and staff aware of what…
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store
December 27, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Purchased the Paramount sofa today,Sid…
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.
December 26, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Mike for giving us the best…
Thank you Mike for giving us the best customer service you’ve been great 👍
December 21, 2025
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Finding the perfect sofa
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.
December 21, 2025
Reply from Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Reply from Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Good experience
Good experience. Lovely salesman, Not pushy and found my sofa! Can’t wait till it arrives!
December 18, 2025
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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