Sofology - Blackburn Reviews 2,336

TrustScore 5 out of 5

4.9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Whilst looking around you're Blackburn showroom Michael Game was most helpful with our needs. He also emailed our requirements. Thank you Michael

Company replied

Rated 5 out of 5 stars

Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... See more

Company replied

Rated 5 out of 5 stars

I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... See more

Company replied

Rated 5 out of 5 stars

We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I wouldn't go anywhere else bought 2…

I wouldn't go anywhere else bought 2 lots of sofas from Sofology in Blackburn. Damien was very helpful he showed us around. Helped us and sorted everything out for us once we decided.

December 29, 2025
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Reply from Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Went to your shop in Blackburn and…

Went to your shop in Blackburn and Damian was brilliant. Really helpful, nice guy. Great advice

January 1, 2026
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Reply from Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

No pressure sale

I went to Sofology maybe 3 or 4 times over a few weeks to view the sofa I eventually chose. Michael was on hand to explain all the different options and answer any questions without any pressure.

December 28, 2025
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Reply from Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Excellent service at the showroom and…

Excellent service at the showroom and the sales team were very professional.

Clean showroom, great for parking, and good opening times.

Special thanks to Abrar who looked after us all throughout our journey.

December 30, 2025
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Reply from Sofology - Blackburn

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

The advisor was wonderful didn’t hound…

The advisor was wonderful didn’t hound introduced himself to us then just us let us look round then was available when we wanted to order he helped us choose the right colour by showing us what colours were on display perfect service

December 30, 2025
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Reply from Sofology - Blackburn

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Settee

Was very helpful

December 30, 2025
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Reply from Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5 star review. It’s great to hear feedback like this!

Rated 5 out of 5 stars

Your salesman was very polite and…

Your salesman was very polite and helpful

December 29, 2025
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Simply overall excellent customer…

Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service

December 26, 2025
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Very friendly and patient

Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦‍♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣

November 18, 2025
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Excellent selection of sofa's

Excellent selection of sofa's. Friendly and knowledgeable staff.

December 29, 2025
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great service

Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member

December 28, 2025
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Reply from Sofology - Blackburn

Hello, thank you so much for your review. We are so happy to hear this!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, not pushy and readily available when we were ready.

December 27, 2025
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Reply from Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Pleasant Staff and staff aware of what…

Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store

December 27, 2025
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Reply from Sofology - Blackburn

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Purchased the Paramount sofa today,Sid…

Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.

December 26, 2025
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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