Very pleased with the sales experience and advice. Pleased also with the standard of the furniture. We managed to find what we were looking for and were able to discuss colours etc. Really good Sales... See more
Location
Switch locationUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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In store service was first class. No pressure sales with great advice. Delivery lead time was long but clear comms with efficient service. Bluetooth on sofa is not great, difficult to get rid of lag w... See more
Company replied
Excellent selections, very helpful staff, and the information provided was detailed and useful. I would recommend them to anyone s the first stop (and I have).
As well as having fabulous sofas on display you have excellent sales team in the names of Gem and Ethan. I started off with Gem who was delightful and offered me coffee and understood my desire to wa... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, United Kingdom
4.7
Excellent
2K reviews
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Excellent customer service from Ethan at the…
Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.
July 12, 2025
Reply from Sofology - Cambridge
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Ethan was incredible from start to…
Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!
August 6, 2025
Reply from Sofology - Cambridge
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ethan. Thank you for taking the time to leave a review 😊
Reply from Sofology - Cambridge
Thank you for awarding us 5 stars Dr Kayani
Great experience - we came out with exactly what we wanted.
I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.
August 2, 2025
Reply from Sofology - Cambridge
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
No pushy sales just good service and…
No pushy sales just good service and good knowledge of products
July 31, 2025
Reply from Sofology - Cambridge
Thank you for your wonderful review!
Excellent
I think it was effort put in to make sure we were fully satisfied with our purchase
July 28, 2025
Reply from Sofology - Cambridge
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Karim was really helpful
July 29, 2025
Reply from Sofology - Cambridge
Hi there, thank you for your review. Another great review for Karim, we will make sure to pass this on! Have a nice day.
It was one of the best shopping…
It was one of the best shopping experience.
Great service great people running the store.
Ethan Gilks was great at his job very informative and very good at costumer service.
July 27, 2025
Reply from Sofology - Cambridge
Thank you for awarding us 5 stars :-)
We had a great experience with…
We had a great experience with Sofology. Ethan was knowledgeable and had some great advice. He was friendly and professional, never obviously pushing the sale. We were shown a variety of sofas, colours and materials and also given excellent instructions about warranty, cleaning etc. Thank you Sofology.
July 26, 2025
Reply from Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Gloyne
Reply from Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Cambridge
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Ethan took his time to listen to our…
Ethan took his time to listen to our needs and work with us which was greatly appreciated.
July 23, 2025
Reply from Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cambridge
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Super helpful team
Ethan and all the team were very helpful and patient. Helped me find the best sofa for my needs. Very pleased with the process and looking forward to delivery of a stylish and functional piece of furniture
July 21, 2025
Reply from Sofology - Cambridge
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Sofology.
Really lovely service
Really lovely service, super helpful without being invasive, gave us all the time in the world to look around, then was really knowledgeable about configurations, options and extras.. no hard sell! Highly recommend!
July 18, 2025
Reply from Sofology - Cambridge
Thank you for awarding us 5 stars Mrs Dove
Excellent service at a good price
Clean office. Friendliness of the staff. Professional service
July 18, 2025
Reply from Sofology - Cambridge
Thank you for sharing your experience :-)
Ethan was super helpful
Ethan was super helpful. Very knowledgeable and no pressure to buy. Explained everything really well
July 15, 2025
Reply from Sofology - Cambridge
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great products
Great customer service and knowledge. No pressure which was appreciated.
July 16, 2025
Reply from Sofology - Cambridge
Thank you so much for taking the time to share your experience with us at Sofology.
Ethan Gilks was an amazing help
Ethan Gilks was an amazing help! He helped me choose and pimp my sofa! He didn’t harass like other sofa shops which I avoided quickly.
July 3, 2025
Reply from Sofology - Cambridge
Hi there, thank you for your review. Another great review for Ethan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Cambridge
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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