Paul was a great guide throughout the store, very informative and helpful. Can highly recommend our experience with the store and hopefully we will be just as pleased with our sofas when they arrive
Company replied
Location
Switch locationCharlotte Street, CA2 5BT Carlisle, England, GB
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Really well laid out showroom, easy assess, vast choice and curtius knowledgeable staff. But expensive delivery charges and refusal to remove existing sofa when delivering new and extremely long lead... See more
Company replied
During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignifie... See more
Company replied
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Charlotte Street, CA2 5BT, Carlisle, England, United Kingdom
4.8
Excellent
156 reviews
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Great sales women no pressure to buy…
Great sales women no pressure to buy very happy
October 29, 2025
SOFOLOGY CARLISLE
Tian and Harrison (forgot name of other salesman, sorry) were very helpful, knowledgeable and professional. Would recommend Sofology.
October 28, 2025
Harrison was a very friendly and…
Harrison was a very friendly and helpful member of staff. Took time to show us the different types of sofas we were interested in, and explained their operation.
October 24, 2025
Carlisle experience - recommended
Mike was great. Really friendly and knowledgeable, and made it a pleasure to buy.
October 26, 2025
Happy byer
Callum at Carlisle store excellent salesman pleasant to talk to happy to explain every question no pushy sales talk l am happy. To recommend Callum to any prospective customer 5 stars all the way
October 26, 2025
Always know a good salesman excellent…
Always know a good salesman excellent with that bit of chat that makes customer feel comfortable.
October 25, 2025
Harrison was brilliant!
Harrison was brilliant, really professional, helpful and friendly.
October 21, 2025
Dean was really helpful and pleasant
Sofology Carlisle: Dean was really helpful and pleasant, nothing was too much trouble and even responded to an email while on his day off.
October 16, 2025
They were great Harrison’s was very…
They were great Harrison’s was very professional and helpful with my needs because I need special seats for my back and knees and hips.
October 20, 2025
Great experience
Great experience! All staff were very helpful and patient while we chose our sofa. We couldn’t be happier. I would definitely recommend Sofology to anyone looking for quality furniture and great service.
October 19, 2025
Great store and great customer service-…
Great store and great customer service- thank you
October 17, 2025
The team were fantastic our sales…
The team were fantastic our sales advisor Paul was very attentive very good experience all round
October 11, 2025
Great Service
Paul was really helpful. He answered all questions professionally and made me feel like a valued customer.
October 5, 2025
Carlisle Sofology
Ash was very helpful. He patiently guided through the various options without being pushy or overselling. Excellent customer service.
October 1, 2025
Amazing Customer Service
Can’t thank Callum Griffiths enough for the purchase of my new sofa. He was very knowledgeable and we felt a very warm welcome upon entering the store. So excited to recieve my sofa now!! Thanks again.
October 3, 2025
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