Sofology - Chester Reviews 3,449

Very helpful & knowledgeable sales lady . Good choice of sofas & very nice showroom & staff .

Great choice and John who dealt with us was fantastic

A really helpful and very informative salesperson who knows the products well and was able to guide us to what we wanted

Good service and explained everything

No pressurised sales, staff member in Chester very helpful left us to make up our own mind but in hand to answer any questions.

We were meet by Kirsten as we walked in, my dad is in his 90s and can’t walk far Kirsten ask him what he was looking for and took us straight to a sofa that was exactly what we were looking for. She was very professional and looked after us and Dad was really happy. He’s looking forward to receiving his new sofa, thank you Kirsten

To be fair Pete kept us interested in your products, we stopped by before going into DFS, he was so informative on all the products that we viewed and there was a few 🤣. Of course we ended up coming back as we felt we knew what we were getting for our hard earned cash. Pete was great, friendly and personable. 10/10 for Pete alone, we're just hoping the sofa gets the same score, but we trust his advice and are excited to receive it in a few weeks!

Excellent Sofa, loads of options.
Most importantly the salesman, John was excellent, informative, helpful and didn’t hassle or rush anything. A credit to the company.

Knowledgeable staff really polite and helpful not pushy

This was our first experience of Sofology and are pleased to say an extremely positive one. All staff were friendly, highly professional and knowledgeable. We are looking forward to delivery of our new settee.

We were dealt with by Pete, who was very helpful, it was nice to have someone who was pleasant & layed back and gave us plenty of time on our own after informing us of the designs closest to what we were looking for, with no pressure. Even stayed over his finish work time & with a bad back to go through everything with us. Thank you

Julie was a superb salesperson

Great customer experience, staff very friendly and extremely helpful especially Luan.

Only ordered up to now but pleasant sales person

The sales person was.very proffesioal.Daniel.nothing was to much trouble

Julie Ann at Sofology in Chester was exceptional. Very polite. Helpful and knowledgeable

All the staff we encountered on our numerous visits to the store were fabulous and very knowledgeable about their products. Highly recommend

Excellent customer service and took the team to talk mummy daughter and I through fabric choices and options as we ordered a chair from a different range to the sofa

Julia was really helpful and explained everything well.

We had a man called John in the Chester shop that was honest,true full and found a 2 and 3 sofa that ticked off all the boxes I needed to purchase the right set. I have a lot of arthritis,and knew what would suit me more. I felt as if I had known him for years. He's a fantastic member of your staff. We both felt happy with our purchase. Can't praise him enough. Thank you John for your time and experience in your job