Sofology - Coventry Reviews 1,991

After entering the store we found our sofa straight away and the lady who helped us was very accommodating she explained everything to us about the material the filling of the seat cushions the protection we could take on the sofa if we wished even down to the feet on the sofa. Atmosphere was just right in the shop. Will definitely visit again.

Help and assistance provided by Wendy was invaluable. She gave us lots of information we'd not heard before which helped us in deciding our best option. There was no hard sell just a knowledgeable saleswoman telling us lots we benefitted in knowing. Would not hesitate to recommend her service and expertise.

Very helpful with information and advice.
Mariola was very friendly and professional

The staff were very knowledgeable got me the edeal sofa material texture and colour gave me a great aftercare pack and delivery date

A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with

I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.

Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture

Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor

Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told

Great service and help in store

I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!

Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.

Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.

Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive

Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.

Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.

Customer service was exceptional, took us through every detail

Great service by Tom and gorgeous sofa!