We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa
Company replied
Location
Switch locationUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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See what reviewers are saying
We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.
Company replied
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... See more
Company replied
I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom
4.8
Excellent
2K reviews
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Helpful staff
May 9, 2026
Reply from Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Seamless process and the specialist
Seamless process and the specialist, Gary, made us feel really comfortable with no pressure selling.
May 8, 2026
Reply from Sofology - Doncaster
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
From the moment I walked into the shop…
From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.
April 25, 2026
Reply from Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very polite and a straight forward…
Very polite and a straight forward experience very welcoming
April 27, 2026
Reply from Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
April 23, 2026
Reply from Sofology - Doncaster
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
April 25, 2026
Reply from Sofology - Doncaster
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Great professional service from start…
Great professional service from start to finish
April 13, 2026
Reply from Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
April 11, 2026
Reply from Sofology - Doncaster
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
April 8, 2026
Reply from Sofology - Doncaster
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
April 11, 2026
Reply from Sofology - Doncaster
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
April 6, 2026
Reply from Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Reply from Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
April 9, 2026
Unprompted review
Reply from Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
March 28, 2026
Reply from Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
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