Sofology - Glasgow Reviews 

3,134
•
TrustScore 5 out of 5

4.9

London Road, G32 8XL Glasgow, GB

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Rated 5 out of 5 stars

We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... See more

Company replied

Rated 5 out of 5 stars

I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... See more

Company replied

Rated 5 out of 5 stars

Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • London Road, G32 8XL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

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4.9

All reviews

(3,134)

16,191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great advice and help

Very helpful and informative and no pressure.

July 28, 2026
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Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Great support in store

Great support in store. Info sent across on email for us to think about and not too much pressure to buy in store. Great experience

July 18, 2026
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Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Good experience

Good experience, expert advice, patient when making our choice and no hard sell, we came out with what we wanted.

July 19, 2026
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Reply from Sofology - Glasgow

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 1 out of 5 stars

Company promise dates and don’t deliver…

Company promise dates and don’t deliver leaving the suite invrge showroom

May 27, 2026
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Reply from Sofology - Glasgow

We are sorry to see that we have only earned 1 star from you. If you would like to discuss your order, please email your details to social.media.complaints@sofology.co.uk and we will tkae a look at your order.

Rated 5 out of 5 stars

Excellent service

Excellent service. High quality furniture. Staff were amazing. They were helpful without being pushy.

July 11, 2026
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Reply from Sofology - Glasgow

Thank you for awarding us 5 stars Annie!

Rated 5 out of 5 stars

New sofa

Leanne, your store assistant was very helpful end knowledgeable and made the whole buying very easy. She was attentive without being pushy and explained the various options available.

July 10, 2026
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Reply from Sofology - Glasgow

Thank you for awarding us 5 stars John :-)

Rated 5 out of 5 stars

A Wonderful Sofa Shopping Experience

The staff were incredibly knowledgeable about the products available and were courteous, friendly, and so helpful throughout my visit.

A special thank you to Maleeha for your patience and exceptional customer service. You made choosing my sofas a truly joyful and enjoyable experience. Thank you!

July 12, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Maleeha, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great experience

I had an outstanding experience where friendly staff warmly greeted me, listened attentively, and helped me find the perfect and exceptional couch.​​​​​​​​​​​​​​​​
Managed to get everything sorted in a seamless manner.

July 3, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Hannah was very friendly and lovely to…

Hannah was very friendly and lovely to our dog Teddy. She even gave him biscuits.
We absolutely love our new purchase of an olive green corner sofa.
We are looking forward to receiving it. Thanks Hannah 😊

July 4, 2026
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Reply from Sofology - Glasgow

We LOVE Olive green! Great choice! Thanks for choosing Sofology Jane :-)

Rated 5 out of 5 stars

No pressure to buy ie commission based…

No pressure to buy ie commission based sales. Initial representative was very helpful covering all aspects of our three favourite sofas including a specific size we couldn’t go above due to the available space we have.
The second representative who took the order for our choice was again informative covering everything from delivery time to cleaning tips. Both representatives were polite and not in your face trying to push for a sale like other competitor stores do and were happy to allow you to browse at your leisure, they never followed us around, but were happy to help when required with information regarding any questions we had.
Definitely a customer friendly store which others could learn from that made the whole experience stress free and again no pressure to buy.

June 30, 2026
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Reply from Sofology - Glasgow

This is a great review, thank you so much for sharing Ian.

Rated 5 out of 5 stars

Spoilt for choice

So many sofas to choose from in store
Staff were attentive and very helpful
Great quality products

June 11, 2026
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Reply from Sofology - Glasgow

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

We had the best experience with…

We had the best experience with sofology. Staff are amazing and made us feel right at home! Matt & Leeann really went above and beyond and their knowledge and advice was invaluable. The order process was seamless, everything was explained so clearly and their advice on taking sofashield was very welcome. We opted for a quick delivery sofa and were told we could have it in 14 days, we got a txt msg to say it would be here 5 days early!! Great experience, will recommend to everyone

June 25, 2026
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Reply from Sofology - Glasgow

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

No pressure when entering the store but…

No pressure when entering the store but was approached and told if we needed anything just to shout .

June 14, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 4 out of 5 stars

Staff were great…..BUT

Staff were great, showroom lovely.. and it is for that that I give the four stars….i would have given less if not for these factors.

Why? Because if I spend £7k on a soda suite I expect a lot more than “it will be with you in AROUND 11 weeks”, I want an update on each and every component of the suite whenever i want. This is 2026, the consumer expects and deserves more.

While we’re at it, free uplift of an old suite should be offered once you are spending over a certain amount.

June 10, 2026
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Reply from Sofology - Glasgow

Thanks for your feedback Scott, this has been taken on board.

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