Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.
Company replied
London Road, G32 8XL Glasgow, GB
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Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.
Company replied
We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After h... See more
Company replied
Visit to Sofology store, London Road, Glasgow was pleasant and helped by store employee Matt who greeted us as we entered shop. After telling him roughly what we were looking for, he gave us good gui... See more
Company replied
Really enjoyable visit. It was refreshing to look around the suites without being pressured, and when we needed assistance, the sales staff were welcoming, helpful, and easy to talk to.
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, United Kingdom
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I was very impressed with the way we were treated in the store. The girl who attended our needs for new furniture was really nice and helpful.

Reply from Sofology - Glasgow
Sales person was very informative and knowledgeable.

Reply from Sofology - Glasgow
Emma in the Glasgow store was great - really helpful with suggestions, but not overbearing in any way. Gave us lots of ideas and options which were brilliant in helping us choose once we home.

Reply from Sofology - Glasgow
Courteous, patient and efficient staff. We felt very comfortable and unrushed in the store. I even got a cup of tea, which was most appreciated. Special thanks to Eileen who attended to us so well.

Reply from Sofology - Glasgow
Leanne Campbell was great through the whole process!

Reply from Sofology - Glasgow
Staff were very helpful and on hand when needed but allowed us to browse uninterrupted. Good selection of wares and reasonable prices.

Reply from Sofology - Glasgow
The two sales agents, Hannah and Leanne were both great and not pushy, gave us time to look at things and make our own minds up, no pushy sales tactics

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
My husband and I were very happy with the helpful and efficient staff when shopping and finally choosing our new sofa

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
Great customer service very knowledgeable and patient salesperson. Dara is really good

Reply from Sofology - Glasgow
We where made welcome bye staff when we need sales person we got hannah who could not do enough for us

Reply from Sofology - Glasgow
Only store we found with a great selection. Friendly welcome when entered the store and a breakdown on how the boards work. Free to walk about without feeling pestered. Arlene was fantastic and we returned to purchase from her.

Reply from Sofology - Glasgow
Elie made everything so easy for me. I would highly recommend!

Reply from Sofology - Glasgow

Reply from Sofology - Glasgow
Excellent customer service by Kimberley at your London Road, Glasgow branch. Can’t praise her highly enough for all her help. She updated me very quickly and was very helpful and polite. Matt was also helpful as well.

Reply from Sofology - Glasgow
Great service at Sofology, London road, Glasgow. Great customer service from Gordon who explained everything well to us. Thank you!

Reply from Sofology - Glasgow
The service was warm and friendly.Hannah was very helpful and was a pleasure to deal with.I will be recommending 5 stars

Reply from Sofology - Glasgow
Sales person Matt was excellent ,very thorough with his knowledge of the sofa
Very courteous. And not pushy at all

Reply from Sofology - Glasgow
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