Sofology - Glasgow Reviews 3,076

TrustScore 5 out of 5

4.9

London Road, G32 8XL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.

Company replied

Rated 5 out of 5 stars

We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After h... See more

Company replied

Rated 4 out of 5 stars

Visit to Sofology store, London Road, Glasgow was pleasant and helped by store employee Matt who greeted us as we entered shop. After telling him roughly what we were looking for, he gave us good gui... See more

Company replied

Rated 5 out of 5 stars

Really enjoyable visit. It was refreshing to look around the suites without being pressured, and when we needed assistance, the sales staff were welcoming, helpful, and easy to talk to.

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • London Road, G32 8XL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Met Hannah in the Glasgow showroom who…

Met Hannah in the Glasgow showroom who guided round the store assisting with current options, colours, terms and prices. Really good to see a young person being knowledgable about the company’s products and processes while still enjoying her job and promoting the company itself. Great outlook on life. Very encouraging, especially in the current climes.

March 19, 2026
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Reply from Sofology - Glasgow

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Pleasant showroom

Pleasant showroom. Kimberly, who showed us around was very helpful without being pushy.

March 16, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Kimberly, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great sales person Darragh Glasgow…

Great sales person Darragh Glasgow store very helpful

March 18, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Darragh, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent service

Excellent service, no pressure, knowledgeable staff

March 14, 2026
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Reply from Sofology - Glasgow

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

We were approached right away with…

We were approached right away with lovely girl her name was Kimberley she was so helpful and had great knowledge

March 16, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Kimberley, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great customer care

Gordon from Sofolgy really put us at ease and offered loads of advice and help. Everyone in the store was warm and friendly making the whole experience and purchase of our new sofas a painless process. Would highly recommend to all.

March 15, 2026
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Reply from Sofology - Glasgow

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Rated 5 out of 5 stars

Sofology Glasgow

The sales person I spoke to was very helpful and knowledgeable about the sofas I went on to buy.

March 14, 2026
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Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very friendly service

Very friendly service, no pushing for sales, sales rep Kimberly was very informative, professional and made a nice cup of coffee

March 14, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very helpfull

Very helpfull

March 6, 2026
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Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Good relaxed staff no hassles

Good relaxed staff no hassles, no pushy sales talk

March 13, 2026
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Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service

We had excellent customer service from Arlene in your Glasgow store. Arlene was very informative and so kind and helpful. She explained everything to us and had great knowledge of the products. We have purchased a sofa and chairs and look forward to delivery. Thank you Arlene for your kindness and knowledge.

March 11, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great experience

Great experience, Darragh was brilliant, easy to talk to and very knowledgeable.

March 11, 2026
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Reply from Sofology - Glasgow

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Great store and staff

We were made to feel welcome when entering the store. Store colleagues were attentive and not overwhelming. We were left to explore the store and get help/info when we needed it. Can’t fault the process from start to finish

March 10, 2026
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Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Matt was very helpful

Matt was very helpful, good product knowledge and very patient.

March 10, 2026
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Reply from Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊

Rated 5 out of 5 stars

Great customer service

Hannah made me feel welcome and couldn't do enough for me

March 9, 2026
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Reply from Sofology - Glasgow

Thank you for this great review :-)

Rated 5 out of 5 stars

The sales assistant Leanne was…

The sales assistant Leanne was extremely knowledgeable and friendly. Great service.

March 8, 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Leanne, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Mayfair sofa

Ordered 2 sofas and footstool today. Sales assistant very courteous, helpful and knowledgeable in products and assisting with my purchase. Very happy with the quality of sofas.

March 7, 2026
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Reply from Sofology - Glasgow

Thanks for choosing Sofoogy for your new purchase :-)

Rated 5 out of 5 stars

Staff are excellent

Staff are excellent, so friendly and helpful.
Sofa choice is outstanding.
So happy and can’t wait for my new sofa to arrive.

March 2, 2026
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Reply from Sofology - Glasgow

Thank you for your lovely feedback! 😊 We’re so glad you found the team friendly and helpful, and that you’re excited about your new sofa. We hope it brings you lots of comfort and enjoyment! 🛋️✨

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