Sofology - Hove Reviews 

2,091
TrustScore 5 out of 5

4.8

Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... See more

Company replied

Rated 5 out of 5 stars

Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John

Company replied

Rated 5 out of 5 stars

Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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4.8

All reviews

(2,091)

18,790 reviews in the last 12 months

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Rated 5 out of 5 stars

Rich was really helpful

Rich was really helpful, knowledgeable and patient with while we were considering buying a new sofa. He made the process very simple and we are now looking forward to receiving our new sofa in the new year.

November 9, 2025
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Reply from Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Rich. Have a great day 😊

Rated 5 out of 5 stars

Polite

Polite, efficient & friendly service. Good selection of products, fairly priced.

November 11, 2025
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Reply from Sofology - Hove

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

The service was excellent very friendly…

The service was excellent very friendly staff, very knowledgeable not pushey at all. Would recommend you to friends and family

November 11, 2025
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Reply from Sofology - Hove

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

We had a great experience

We had a great experience. We visited the store three separate times in the decision making process and had a separate salesperson each time. They were all incredibly helpful but not at all pushy. Highly recommend.

November 10, 2025
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Reply from Sofology - Hove

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

sales girl was very helpful and…

sales girl was very helpful and explained everything very well

November 7, 2025
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Reply from Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars
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Reply from Sofology - Hove

Thank you for your review! We're glad to hear you had a positive experience with our knowledgeable and polite salesman. Your feedback is valuable, and it’s great to know our team is meeting your expectations.

We aim to provide the best service, and your kind words encourage everyone at Sofology Hove. If you need anything else, please reach out.

Rated 5 out of 5 stars

Very knowledgable and helpful staff

Very knowledgable and helpful staff. Everyone we dealt with had time to spend with us to discuss our choice and explain all the options.
Would recommend Sofology to anyone seeking good quality goods with friendly staff.

November 5, 2025
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Reply from Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Thanks

November 2, 2025
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Reply from Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

Great service so far😊

Great service so far. Ordered our new sofa and chair.
Vanessa was very thorough, making everything clear.

October 30, 2025
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Reply from Sofology - Hove

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

A huge thank you to Rich at Hove…

A huge thank you to Rich at Hove sofology. He was warm, informative and funny. A welcoming store with a great service.

November 1, 2025
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Reply from Sofology - Hove

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Excellent service & choice

The store as very well laid out; there is a very large range of sofas in many different styles, from traditional to modern, Scandi & mid century. Sofas also available in a wide range of colours fabrics, and sizes.
The staff were very professional, friendly, knowledgeable and helpful and i was very happy with my experience. I would highly recommend Sofology to anyone considering purchasing a new sofa.

October 28, 2025
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Reply from Sofology - Hove

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

No pressure sales and good quality sofas

We were just happy with the way the staff helped us .Carl was so helpful and explained everything to us . The end result was that we only went to look but in the end we brought two sofas .

October 25, 2025
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Reply from Sofology - Hove

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

As soon as we entered the building we…

As soon as we entered the building we were welcomed. We were not pestered at all and had a good look around. We left to look at other places but returned to check on a sofa we liked. We left to have a think. We returned again and was greeted. We spoke to a young man each time who was brilliant. We chose two sofas and paid. Everything was so easy. A great experience.

October 27, 2025
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Reply from Sofology - Hove

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Really comfy sofas and great staff

Rich was great and super knowledgeable and really helped us select the right sofa for us. Would definitely recommend! Also the sofas are all so comfy!

October 26, 2025
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Reply from Sofology - Hove

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Helpful

Helpful, polite, non pushy knowledgeable staff plus very nice sofas and chairs

October 26, 2025
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Reply from Sofology - Hove

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Karl was great with information and not…

Karl was great with information and not pushy at all.
Very pleasant experience, hence why we bought.

October 25, 2025
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Reply from Sofology - Hove

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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