Sofology - Hove Reviews 2,077

So friendly so knowledgeable

We visited Hove store twice for a new corner settee.
Drew saw us on both occasions and gave us great advice on the purchase and associated products.

He allowed us time to make our decisions and we felt there was no pressure selling.

We would recommend Drew and his colleagues for their expert advice.

Mr Walker your sales person was very friendly & professional & made our visit to your hove store very easy & relaxing.

Friendly service, explained everything regarding the care in detail

Sales staff were very helpful

James our sales advisor spent a lot of time with us going through options and calculating prices etc. he was extremely pleasant, friendly and patient with us. At no time did we feel pressured. He had a lot of knowledge about all the products and gave advice where we needed it. Aside from the great quality of the product and the warranty, James was one of the main reasons we bought with sofology

From start to finish was a fantastic stress free experience no pushy sales just quick and easy .

From first visiting the store and meeting Rich who expertly guided us through sofa options, to then returning and placing the order, the service and knowledge was exceptional. Very comfortable environment and experience, very happy all round.

Love the sofas we have brought. Felt a little disappointed with the amount of money charged for the delivery.

Great service from James
Very relaxed non pushy salesman with great knowledge of the product. Great rings also. 😏

Very helpful and efficient customer service.
Everything explained clearly.
Nice personable sales person.

The guy that help us was fantastic throughout the whole process of buying 2 sofa’s, his experience and expertise invaluable. Would definitely recommend him and the company Sofology to others

Polly was lovely and made the process really easy!

Easy and efficient with friendly personality

Very easy to order online website easy to navigate
Very quick finance response easy to pay deposit
E.mails from company very quick
Very good experience on line, I visited the store in hove Sussex Before ordering to see the sofa I wanted
Staff were very helpful with no pressure
Would recommend.

Fantastic service

I went in to buy a sofabed to co-ordinate with existing furniture. The salesperson was very attentive, knowledgeable and helped me to find the perfect one, answering all my questions and arranging finance. A very enjoyable stress free experience. Thank you

Great visit, Vernessa who we originally spoke with was very helpful and set everything up on our account. On our return, now we are ready to buy (exchange completed on new property), everything was sitting in our account ready for completion. This time speaking with Richard, again very helpful. Everything was explained again so it was all correct and purchase was made. Overall, a very plea sant visit, both times.
Things to note, informative but not pushy is the way forward. I certainly don't want to pressured into buying something as "it's on offer today", as you get from some other companies.

We were welcomed on arrival and had a very helpful sales manager take us through our desired purchase. He was very knowledgeable and was able make other suggestions that were viable alternatives to our first consideration.