We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
Company replied
Location
Switch locationUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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See what reviewers are saying
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... See more
Company replied
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... See more
Company replied
We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, United Kingdom
4.8
Excellent
2K reviews
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Karl provided excellent customer…
Karl provided excellent customer service. Very helpful and knowledgeable without being pushy. Perfect.
August 13, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Did not feel pressured by staff
Did not feel pressured by staff, which was nice but they were easily on hand if you needed advice
August 10, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology. Have a great day 😊
Sales Experience
Your sales staff member Polly was kind and professional in her dealings with us ,and the stock she showed us was was just what we were looking for .A nice buying experience .
August 8, 2025
Reply from Sofology - Hove
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback
Extremely helpful & friendly staff
Extremely helpful & friendly staff, without being ‘pushy’. Knowledgeable.
August 10, 2025
Reply from Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!
Friendly and Helpful
Very helpful and friendly staff member, who actually invited us in as we had our dogs with us. Very knowledgeable about products and helpful in making our decision.
August 10, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Bought from the company before great…
Bought from the company before great service understanding salesman beautiful well made products
August 9, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Came to hove store Friday hove store
Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.
August 1, 2025
Reply from Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that your experience at our Hove store was efficient and enjoyable. We truly appreciate your kind words and your perfect rating. We hope you love your new sofa and look forward to welcoming you back to Sofology in the future.
No pressure
Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.
August 1, 2025
Reply from Sofology - Hove
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you are happy with your choice, the quality, and the value for money.We look forward to welcoming you back to Sofology Hove in the future!
Very attentive staff
Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .
I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .
Well done !
July 22, 2025
Reply from Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Sofology the best place to buy your sofa …
Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.
July 27, 2025
Reply from Sofology - Hove
Thank you for choosing Sofology Sarah!
Thank you Drew!
We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.
Sofology, Hove is very lucky to have such a genuine person on the team.
And he even laughed at our jokes- which is truly above and beyond.
Many thanks, Drew!
Kate and Steve
July 26, 2025
Reply from Sofology - Hove
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Drew. Thank you for taking the time to leave a review 😊
Great experience
Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.
July 26, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Karl
Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say
July 22, 2025
Reply from Sofology - Hove
Hi there, thank you for your review. Another great review for Karl, we will make sure to pass this on! Have a nice day.
The person we dealt with
The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...
July 23, 2025
Reply from Sofology - Hove
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience at Sofology. If you have any further questions or need assistance in the future, please don't hesitate to contact us, we will be more than happy to help😊
Sofa shopping
Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience
July 19, 2025
Reply from Sofology - Hove
Thank you for choosing Sofology and awarding us 5 stars :-)
Sales Team v helpful and knowledgeable
Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing
July 14, 2025
Reply from Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Hove
Thank you for taking the time to share your feedback with us.
If there's anything specific about your experience that you feel could have been better, please don't hesitate to let us know.
Thank you once again for your review, and we hope you enjoy your new sofa!
Polly was really helpful in helping us…
Polly was really helpful in helping us make our decision today
July 13, 2025
Reply from Sofology - Hove
Thank you for sharing your experience! Excellent customer service is our priority, and it’s wonderful to hear she made a positive impact.
If you have questions or need help in the future, don’t hesitate to reach out. We look forward to welcoming you back to Sofology Hove!
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