coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... See more
Company replied
Location
Switch locationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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See what reviewers are saying
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazi... See more
Company replied
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... See more
Company replied
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
4.9
Excellent
3K reviews
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Janice was very helpful and…
Janice was very helpful and considerate,gave us privacy when we needed it but was still around when we needed her,very cheerful and knowledgeable
February 18, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sales assistant excellent no hard…
Sales assistant excellent no hard selling and very knowledgeable on the products
February 25, 2026
Reply from Sofology - Kirkcaldy
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great customer service
Great customer service , very helpful and professional with products
February 25, 2026
Reply from Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great Service
Laurence was very helpful - there was no pushy service. He took time to explain everything fully and show different options. Thanks again.
February 22, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laurence. Have a great day 😊
Excellent service big choice of sofas…
Excellent service big choice of sofas and sales assistant was very knowledgeable and helpful.
February 25, 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars Mr Balfour
Reply from Sofology - Kirkcaldy
Thank you Mr Ford
Excellent service for sales (ashleigh)
February 22, 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
Staff (Shirley) in the store were very…
Staff (Shirley) in the store were very helpful and knowledgeable … nothing was too much trouble.
February 20, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Kirkcaldy
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
We were able to order the sofa we liked…
We were able to order the sofa we liked and got all of our questions answered. Excited for our sofas
February 19, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good Experience
Good knowledge from the staff, and a friendly approach. None of the usual sales pitch that is often experienced elsewhere.
Ended up purchasing a couch, which was a very straightforward process.
February 20, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
First class service.
Excellent customer service and expertise from Shirley. No pressure sales pitch, just honest first class service.
February 20, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Helpful
Staff very helpful and very informative. I have bought from Sofology before so easy to return for new sofas.
February 17, 2026
Reply from Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Kirkcaldy
Hi Richard, thank you for taking the time to leave us a review :-)
Very friendly and welcoming staff
Very friendly and welcoming staff.
Staff were also very knowledgeable
January 30, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy retail experience
We had spoken to Alison before when we first started looking at sofas and she was very informative helping us with options and sizes etc. When we went back to order she made the process easy and ws lovely to deal with
February 8, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Alison, we will make sure to pass this on! Have a nice day.
We had fantastic customer service from…
We had fantastic customer service from Shirley who helped us choose the right sofa for us. Nothing was too much trouble. ⭐️⭐️⭐️⭐️⭐️
February 8, 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Very pleased with staff… no hard sell tactics
We were very pleased that the staff were attentive and helpful, but not pushy and no hard sell tactics. Your store assistant Daniela was first class, she was very patient and helpful, helping us, by giving us the space and time to make our selection.
February 7, 2026
Reply from Sofology - Kirkcaldy
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Our sales advisor was fantastic…
Our sales advisor was fantastic couldn’t have been any more accommodating especially with us being unable to accept delivery of our sofa until after the required date very flexible team. Really happy with my experience.
February 6, 2026
Reply from Sofology - Kirkcaldy
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
The salesperson was not only extremely…
The salesperson was not only extremely helpful and accommodating. He he also allowed us plenty time to make a decision with no pressure and answered the numerous questions we had prior to our purchase.
January 31, 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
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