Sofology - Leicester Reviews 2,519

Great service

This was my first purchase from Sofology and I couldn’t be more pleased. Vincent was incredibly helpful throughout the entire process calm, patient, and truly passionate about what he does. He took the time to explain everything clearly, answered all my questions without any rush, and made the whole experience smooth and stress-free. His professionalism and friendly approach gave me great confidence in my purchase.

Highly recommend Sofology especially with team members like Vincent making the experience exceptional Can't wait for my sofa to arrive!

This is the first time we have visited Sofology Leicester and we found the experience exceptional. From the minute we walked into the store on both occasions we were made to feel very welcome and like old friends.. Katie who dealt with us on both visits was so patient and understood what we were looking for, advising on colour choices, measurements and coming up with alternatives when we got stuck for ideas. We are excited for our order to arrive, hopefully before Christmas but like Katie say that depends on how hard the Christmas elves work between now and then!

Excellent service from Gareth, took the time to explain everything and very knowledgeable, nothing pushy and good to know that sofology don’t have sales at anytime, so we feel like we could have hit it cheaper had we waited 😊

By the way we bought two of the Arlington sofa’s

Sales people were keen to interact and share information about the products but were not pushing sales.
When we had decided to make a purchase the sales person was friendly and thorough in sharing how to maintain the upkeep of the products.

Marie was very helpful and knowledgeable and answered all our questions without hesitation. She is a credit to your company

We had spotted the perfect sofa on the Sunday, went home and checked the measurements in our room of choice, returned to store in Fosse Park on Monday and was approached by Vincent who was friendly and extremely helpful. We completed the purchase and out of store within half an hour! Vincent was great!

Bradley was incredibly helpful in helping us with our purchase. Very knowledgeable about after care and cleaning. Altogether a great experience.

Really helpful experience. Vincent helped us what would and wouldn’t work in our living room. Very patient with us and able to answer our questions. Thank you very much!

Gaz at the Leicester fosse park store went above and beyond and even the other staff at the store entertained our 2year old grandson while gaz was sorting the paperwork out

Very clear and helpful

Assistant has gone up and beyond getting me my sofa . Lovely lady !

Great service
We knew what we wanted the guy was really helpful explaining the extras without bringing pushy. Thank you

Katie in Leicester Fosse Park store was excellent . Very knowledgeable and not pushy with the advice . Felt very assured we were making the right choice

We weren't jumped on by sales staff as soon as we walked in, which was so refreshing, when we had browsed and chosen a sofa, Emma came over and asked us if we had any questions. She was super helpful and explained all our options. Then when we bought the sofa's she explained fully about care plans, maintenance of the sofa's etc and even got us a coffee and biscuits. A very friendly person, would definitely recommend Sofology to others👌

Lovely man showed us around polite

Excellent service from Kate. She left us to look around and was there if we had questions.

The sales lady was amazing. (Really sorry she did tell me her name I’ve just forgotten) she was patient kind and very helpful

Great service and product. Really nice and helpful staff