Sofology - Leicester Reviews 2,519

Great choice and knowledgable staff. Not at all pushy - we were able to browse at our pace but Gaz was there to help when needed.

Emma and Milley were great at the Leicester store, brilliant service and knowledge on the sofas, no pushy sales tactics, just a great buying experience.

Really great experience dealing with Mo and Emma. They were both super helpful

Very pleased with the service and help from a young lady called Kate. Under no pressure to buy. But when help was needed she was really helpful highly recommend

I recently bought a sofa from Sofology, and overall, I’m really pleased with my experience. The in-store team was friendly and knowledgeable — they helped me find the right size and fabric for my living room without being pushy. The range of styles and colours was impressive, and I appreciated being able to try out the sofas in person.

Nice place,we found what we were looking for , staff great, nice very warm

Very good service from Mohamed

Nice friendly staff, no pushy sales person following you round the store.

Myself and my wife had a lovely experience buying a new sofa for our first home today. We were allowed to browse the selection in peace without being bombarded by over helpful salesmen/saleswomen. We took an interest in a sofa and was softly greeted by a member of the team(bali I think his name was) who wasn't in anyway pushy but instead allowed us to ask for his help 😊 he then guided us thru availability and payment options making our purchase right for us. He was fantastic! This was the 5th furniture store we visited and although the others sellers were helpful! it was nice to not be Bombarded! He was just where we needed him when We needed him!

Fantastic experience with Sofology! A big thank you to Gaz at the Leicester store…couldn’t do enough to help even with our inability to make a decision! Looking forward to relaxing on our new sofas very soon

We had a great experience at the Leicester store. Gaz was very friendly and helpful, he explained everything in detail and made it very easy for us. We didn’t feel pressured into anything and we were given enough time to make a decision. Once we had decided on a sofa it was very easy to set up the agreement and confirmation came through immediately.

This will be our second sofa from Sofology. The in-store service was brilliant, they were helpful but not pushy and encouraged us to try lots of things to know we were picking the right one.
They spent a long time answering all our questions, and even when I wanted to change something at the last minute.
I hope the delivery of the sofa will be as good as the initial service.

We visited 3 sofa shops at Fosse Park. We chose our 2 and 3 sofa set at Sofology because of the excellent and knowledgeable advice from Mohammed. He was able to answer all of our questions about the construction of the furniture and effectiveness of the cushioning.

We were helped by Brad. He was very knowledgeable and gave us great advice. As a result of his very helpful service we went ahead and bought our corner unit.
I would recommend Brad to any prospective customers in the future.

The people in the store were very nice and helpful.

Maria was really helpful
N we placed our order due to how helpful she was
5 stars to her

Mohammed was amazing
He helped us from the moment we entered the store
He advised and listened to what we were after and happily placed our order calmly and efficiently

Mohammed is a credit to Sofology we need more staff like him around

Gareth was beyond helpful in helping me find a sofa that I had specific size for. This is the second time I have bought a sofa with his help and recommend alot for anyone going to sofology in Leicester.

Fantastically friendly and helpful sales team, especially Vincent who made the whole process really easy.

Excellent service from Mohammed, highly recommended.