It was just nice to walk in and not be hassled by sales people just as you walk through the door, we looked around found what we wanted and then ask for assistance. We then sat with the sales person w... See more
Company replied
Location
Switch locationC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
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See what reviewers are saying
Excellent customer service by the Store Manager and staff at Sofology in Fosse Park Leicester. They were not remotely pushy, but very helpful. A lovely place to shop.
Company replied
The staff in the Leicester store were knowledgeable and friendly without being pushy at all. I was told delivery would be 15 weeks and that’s exactly what it was. I was given a 3 hour time slot the da... See more
Company replied
very helpful, polite and easy to get order done, contacted me when you said you would, no complaints at all, best regards ajmer chohan
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, United Kingdom
4.9
Excellent
3K reviews
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Great experience
Max was very knowledgeable about the sofa’s and the in’s and outs of buying. He was attentive and was able to answer all our questions. Max certainly knows the products and was a fantastic help when it came to us deciding on what we wanted. He was not pushy or trying to over sell like in other shops. He pitched his approach perfectly and we left the store very happy, having made our purchase with Max. Thank you Max you are a credit to the store.
February 27, 2026
Reply from Sofology - Leicester
Thank you for this great review Mr Marshall :-)
Really helpful staff and high quality…
Really helpful staff and high quality service , would deffo recommend
March 1, 2026
Reply from Sofology - Leicester
Thank you for awarding us 5 stars Mr Louis
A great experience on both our…
A great experience on both our sociology visits. The assistants we dealt with were really helpful and knew the right times to get involved. Really happy with the ordering process.
February 28, 2026
Reply from Sofology - Leicester
Thank you for taking the time to leave a 5-star review!😊
We were dealt with by Emma who was…
We were dealt with by Emma who was great very attentive. We had been looking for a chair for our elderly mother and Emma was great, nothing was too much trouble. Best customer service ever. Thanks Emma
February 28, 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Arrived early am do fairly quiet and…
Arrived early am do fairly quiet and browsed around without any disturbance from any staff , how I like it no pressure
I the asked Zainab for help purchasing a sofa , very polite and professional and explained all the options and colour choices, purchased my sofa and would highly recommend Zainab and sofology
February 25, 2026
Reply from Sofology - Leicester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Bal, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Leicester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Zainab, we will make sure to pass this on! Have a nice day.
Great sales service
Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.
February 21, 2026
Reply from Sofology - Leicester
Hi there, thank you for your kind words about our sales team! We’re glad you had a positive experience with them. We completely understand your point about negotiation. At Sofology, our prices are fixed to ensure fairness for all customers - the price you see is the price everyone pays, including delivery. This way, everyone gets the same great deal without any confusion. We really appreciate your feedback and hope you enjoy your new purchase!
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
New sofa
A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏
February 20, 2026
Reply from Sofology - Leicester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy experience
Gareth was friendly and informative and got us a great deal too. Quick and easy!
February 19, 2026
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊
5 star service zainab Fosse…
I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun
February 15, 2026
Reply from Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.
Staff was all good 👍 👌 👏 tuck the time…
Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk
January 26, 2026
Reply from Sofology - Leicester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Gaz is a legend
Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.
February 14, 2026
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
The gentleman who assisted us with the…
The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.
February 12, 2026
Reply from Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
So pleased
We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.
February 10, 2026
Reply from Sofology - Leicester
Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Amazing service
Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.
February 8, 2026
Reply from Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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