The staff were very friendly and knowledgeable in helping us choose our suite. We dealt with Caroline and Nick on our visits to the showroom. We never felt that we were rushed at any time.
Company replied
Location
Switch locationUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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See what reviewers are saying
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... See more
Company replied
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... See more
Company replied
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, United Kingdom
4.9
Excellent
2K reviews
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Comfortable seamless and friendly sale…
Comfortable seamless and friendly sale with a cup of tea, Thanks Nick & Colin
November 18, 2025
Reply from Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Caroline McIntosh
The products look good and Caroline McIntosh (Aylesford store salesperson) is a fantastic personal shopper and a very caring individual. You should be proud of her !!
November 15, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology sofas are the best..they are…
Sofology sofas are the best..they are beautifully made and affordable. The staff in rhe Maidstone store are friendly helpful and knowledgable and they dont pressurise you either like other furniture companies often do. An enjoyable experience throughout but mostly thank you to Jamie who helped me today. Great service 5*****
November 15, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
Awesome customer service
Jamie was absolutely amazing, he was t pushy and gave us all the information. He always went into all of the insurances and care we could get for the sofa.
He was friendly helpful and knowledgeable. He was why we didn’t look anywhere else for a sofa.
November 15, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
great customer service and a great agent
November 12, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got a very nice sofa
The service was impeccable. Jamie was very friendly and helpful, we were able to buy our sofa the very same day we went.
November 12, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales rep
Great sales rep, Pina made us feel feel welcome on arrival was helpful and knowledgeable
November 11, 2025
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Pina, we will make sure to pass this on! Have a nice day.
Jamie
Jamie, the sales guy was excellent from start to finish, advising on the best fabrics for our requirements and not just selling the most expensive. He took time going through the colour swatches and was very patient as we umd and ard. Overall a painless experience, apart from paying 😀
November 11, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊
A great example of the perfect salesman!
It was nice to go into a store, be greeted, then left to browse. The salesman, Afeez,would pop up at the exact time we had queries, then disappear, leaving us to browse further. He was so discreet but attentive....such a great sales tactic! It's what got him the sale!
November 10, 2025
Reply from Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store &Customer care from Caroline
Top marks to Caroline on the great customer care I received from her , from the moment I stepped into the store to the end of my experience, she gave me all the help and care needed for me to make my purchase. BIG! BIG! thank you Caroline. I now look forward to hearing when I receive my delivery date .
November 9, 2025
Reply from Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a good experience and brought our…
Had a good experience and brought our new sofa! Staff were so lovely and kind and helped us find our dream sofa.
November 1, 2025
Reply from Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and knowledgeable
Very helpful and knowledgeable. Felt he was honest and managed expectations. Gave options and explained everything well.
November 10, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Very helpful and friendly staff
November 9, 2025
Reply from Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Caroline was very helpful and speedy…
Caroline was very helpful and speedy accommodating our sofa order with a 9 week old baby!
November 9, 2025
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Maidstone
Hi there, thank you so much for taking the time to leave a review.
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Purchasing sofa at Aysleford
We found the whole process very enjoyable thanks to Caroline, she took us step by step through it all, explaining everything clearly. She is a great asset to your Company.
November 7, 2025
Reply from Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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