The sales assistant was very helpful and not at all pushes. The only thing I think could be improved is your delivery cost, I only bought a small 2 seater sofa for my conservatory and live very close... See more
Company replied
Location
Switch locationUnit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB
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See what reviewers are saying
We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... See more
Company replied
This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... See more
Company replied
Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, United Kingdom
4.8
Excellent
1K reviews
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Great experience with Kallum at…
Great experience with Kallum at sofology Plymouth . No pressure selling , just good, friendly advice.
May 4, 2025
Reply from Sofology - Plymouth
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Plymouth
Hello, thank you so much for your review. We are so happy to hear this!
Reply from Sofology - Plymouth
Thank you so much for taking the time to leave us such a wonderful review!
Hayden was very helpful and friendly…
Hayden was very helpful and friendly and remains professional at his job
April 25, 2025
Reply from Sofology - Plymouth
Thank you for choosing Sofology :-)
Tilly was absolutely fantastic with the…
Tilly was absolutely fantastic with the purchase of my sofa, she was kind, knowledgeable and professional and made my sofa purchase experience enjoyable, thank you Tilly
April 21, 2025
Reply from Sofology - Plymouth
Thank you for sharing your experience Vickie!
Great Products & Excellent Customer Service
Great Products & Excellent Customer Service. Having already purchased a La-Z-Boy recliner single chair, were also looking for a three seater sofa. We had looked at all the sofa shops to try to find a suitable item and decided to buy at Sofology as the sofa was sensibly priced, felt wonderful and the service was excellent.
April 22, 2025
Reply from Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantastic service
Fantastic service from Callum - he explained all options clearly and carefully, really listened to our requirements and made the whole process simple. Great selection of sofas and fabrics too, we were spoiled for choice!
April 21, 2025
Reply from Sofology - Plymouth
Thank you for taking the time to write this amazing review!
Plymouth Marshmills ( Hayden)
From the moment we started looking for our new sofa, Hayden was very attentive without being too intrusive. Hayden had a wealth of knowledge and information to ensure we got what we were looking for.
Excellent service.
April 19, 2025
Reply from Sofology - Plymouth
Thank you for sharing your experience Joanne :-)
Lauren was friendly efficient and made…
Lauren was friendly efficient and made my purchase a pleasure
April 18, 2025
Reply from Sofology - Plymouth
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Great service.Andy was helpful.
Great service.Andy was helpful.
And knowledgable, and also had a great sense of humour.
He was also very patient !
I will highly recommend visiting this store.
April 14, 2025
Reply from Sofology - Plymouth
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Andy and that you would recommend us! Have a great day 😊
Fabulous choice
Fabulous choice, great salesperson, Hayden, with very good product knowledge and no pressure to buy.
We ended up being undecided between 2 sofas and Hayden created an online basket for us to edit at home to our preference once we were sure.
The 0% interest payments, with options of 1, 2 and 3yrs, and a deposit amount of our choice, made buying a sofa we love easy and very affordable.
Highly recommend.
April 17, 2025
Reply from Sofology - Plymouth
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
outstanding customer service
Tilly was very helpful in answering our questions about the sofa, her kind manor, helpfulness and understanding was outstanding. And made the purchase easy and straight forward.
April 12, 2025
Reply from Sofology - Plymouth
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Brilliant customer service
Tilly was fantastic. Really helpful with every step of the process. Fantastic customer service from start to finish.
April 10, 2025
Reply from Sofology - Plymouth
Hi there, thank you for your review. Another great review for Tilly, we will make sure to pass this on! Have a nice day.
The assistant
The assistant, Tilly, was absolutely wonderful. We even hugged her at the end as she was so warm, helpful and beyond informative. Please pass on my gratitude and thanks
April 5, 2025
Reply from Sofology - Plymouth
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Plymouth
Thank you for awardingu s 5 stars :-)
Great Service
Kuzum was very helpful and friendly. He allowed us time to browse on our own and didn’t follow us round the shop which was refreshing. The service was great and we are looking forward to receiving our new sofa.
April 6, 2025
Reply from Sofology - Plymouth
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Kuzum for you, have a great day.
Tilly has been amazing, helpful and professional
We met Tilly at the ideal home exhibition. We worked with her during the following few days to ensure our order was correct, even though they were not official working days for her. She has been helpful and professional throughout.
April 5, 2025
Reply from Sofology - Plymouth
Thank you for awarding us 5 stars Mr Flanigan :-)
Great product knowledge and everything…
Great product knowledge and everything explained clearly by Callum.
April 2, 2025
Reply from Sofology - Plymouth
Thank you for awarding us 5 stars :-)
Chris was really helpful with…
Chris was really helpful with explaining everything we needed to know when buying a sofa
March 31, 2025
Reply from Sofology - Plymouth
Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.
Great customer service from Chris and Callum!
Great customer service from both Chris and Callum - Didn't push us towards anything, but was there when we needed them to answer any questions and offer helpful advise! Thanks guys, looking forward to our sofa!
March 30, 2025
Reply from Sofology - Plymouth
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
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