Sofology - RotherhamReviews 

3,962
TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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Rated 5 out of 5 stars

No pressure selling, Visited the Rotherham parkgate store, Greeted by Tony who gave a quick explanation on what was available in what fabrics, Left to browse the store without being followed and... See more

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

As soon as we arrived Tora greeted us with a warm smile. Within minutes she introduced herself, gave us a quick explanation on how things are displayed at sofology them left us to browse. We had... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

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4.9

All reviews

(3,962)

18,606 reviews in the last 12 months

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Rated 5 out of 5 stars

No pressure sales

No pressure sales, lovely knowledge staff and a cup of tea

May 20, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Friendly staff (Walter) was welcoming…

Friendly staff (Walter) was welcoming relaxed vibe , explaining things well , recommended which sofa would suit my ailments, came away a very happy customer😁

May 14, 2026
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Reply from Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Knowledgable

Knowledgable, friendly & gave different options to what we initially wanted.

May 10, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Excellent service and customer service

Excellent service and customer service. Very happy with purchase. Charlene explained and demonstrated the layout of the sofas which made it easy for us to decide the purchase. Very happy with our experience

May 9, 2026
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Reply from Sofology - Rotherham

Thank you for choosing Sofology Mrs Khan!

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful friendly staff and great choice.

May 4, 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Couldn’t have been easier

Couldn’t have been easier. Second sofa, in as many months. First rate staff and perfect products - friendly, professional, and hugely knowledgeable. Found me the exact sofa I needed and bought, paid for, and with a two week delivery time…all within fifteen minutes. All for an unbelievable price. What’s not to love? Could not ask for any more. Perfect! Thank you 🤗

May 6, 2026
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Reply from Sofology - Rotherham

Thank you for this amazing review Lee!

Rated 5 out of 5 stars

Superb staff, excellent service

The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other stores, being very happy to buy the furniture I had seen there.
I have used this store in the past and was satisfied last time, but the experience would have warranted 4 stars rather than the 5 this time. Still good, but not exceptional as this time was. Last time I felt that I had to look at all the other possible stores before making a choice, this time the staff member made me feel that there was no need to look any further as the choice I made was perfect for me. Hopefully that is the true situation.

May 3, 2026
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Reply from Sofology - Rotherham

Thank you for this amazing review Vee :-)

Rated 5 out of 5 stars

The staff were welcoming

The staff were welcoming, knowledgeable and friendly. Great store and staff.

May 4, 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Friendly and helpful team

Tony and Store Manager in particular very helpful and informative. Walked away happy with purchase.

May 4, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Latest purchase

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

May 4, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Fantastic

nice job
friendly staff
fantastic service

April 28, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Tony was very knowledgeable and helpful…

Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank you for your help!

May 1, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Staff member who delt with us was very…

Staff member who delt with us was very knowledgeable and gave us great customer service.
I think if it wasnt for this we wouldnt of bought the sofa that day but they were not pushy and there to help. Really happy with the sofa we have bought and can't wait for it to be delivered.

April 25, 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Returned Again

Purchased products from Sofology previously and returned again.
The service and product quality is excellent.
Great range of products and staff who are knowledgeable and provide advice when required .
Excellent service.

April 26, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Found the sofa we wanted after being…

Found the sofa we wanted after being undecided for a while.

April 25, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great service

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different options and explained the process clearly.
On my second visit, I was greeted at the door by Tara, who was very helpful. She talked me through the process of purchasing a sofa in preparation for moving house, explained all the ins and outs, and made everything feel straightforward.
I’m overall really happy with the purchase and the service I received.

May 1, 2026
Unprompted review
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Reply from Sofology - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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