Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
Unit 4 Beale Way, S62 6EJ Rotherham, GB
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Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank yo... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
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We encounted Miles on entering the showroom,he left us to browze, when we found something nearly suitable his expertise came to the fore.lovely chap very informative and helpful.

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
Leah the sales lady was very helpful and knowledgeable.
She didn't push us to make a decision but let us take our time.
Once the decision was made she was very efficient.

Reply from Sofology - Rotherham
The shop is clean, bright and well laid to help with choosing the right sofa for our needs. We received a warm welcome and every member we of the team we saw said hello. The sales person Tara was friendly, knowledgeable, helpful and assisted us in choosing the right sofa and makes great coffee.

Reply from Sofology - Rotherham
First rate customer service! Really knew their stuff and after multiple visits (they were very patient, haha) guided me to the perfect fit for me. Couldn’t be happier with my choice and the care and attention they gave me. Highly recommend!

Reply from Sofology - Rotherham
Went into store first time looking was meet by a lovely women who was very helpful went back in next day no staff was around my mum shouted 3 times was just answered by a yes no 1 came was all sat talking on the upper level 2 other customers in store with same problem ended up coming out and ordering my sofa online however only had 1 email to conifm my order would be started and nothing since

Reply from Sofology - Rotherham
The sales people haveing time to talk with both of us.not being rushed to make a disision.

Reply from Sofology - Rotherham
Such a warm welcome when we visited. We dealt with Leah who was so friendly, very knowledgeable and patient with us while we sat on every sofa three times! From Conor, Ellie and Yuki the chihuahua.

Reply from Sofology - Rotherham
Fantastic experience from start to finish! Bought the Allure sofa looks absolutely beautiful and I can't wait for the delivery day. This going to be a game- changer-super comfy and it's going to look ace in our living room.

Reply from Sofology - Rotherham
Was very enjoyable talking to tony he explained how everything worked and was very helpful he couldn't do enough for us, even made us a lovely cup of tea. We're left to have a look around after everything explained

Reply from Sofology - Rotherham
We just ordered a hygge sofa from the sofology branch at parkgate, Rotherham. We got a fantastic service from Tony. He was really knowledgeable and friendly and not at all pushy. He also smelt very nice 😊 would definitely recommend

Reply from Sofology - Rotherham

Reply from Sofology - Rotherham
We received excellent customer service yesterday (from Adrian?) while purchasing 2 x sofas and a footstool at Parkgate, Rotherham.
I would highly recommend the service, staff weren friendly and not pushy.

Reply from Sofology - Rotherham
Looked after by Tony from the moment we entered the store.
No pressure from to buy, only great advice.

Reply from Sofology - Rotherham
Tara was very helpful giving all information in a pleasant straight forward manner without any pressure or pushy strategies, a pleasurable experience

Reply from Sofology - Rotherham
Nessie was great, extremely helpful and knowledgeable. Was a quick process of buying our new sofa because of her help

Reply from Sofology - Rotherham
Excellent service and staff!
Bought from Sofology before quality sofa’s for a good price
Thank you

Reply from Sofology - Rotherham
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