Sofology - Rotherham Reviews 

4,022
•
TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB

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Rated 4 out of 5 stars

I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... See more

Company replied

Rated 5 out of 5 stars

i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... See more

Company replied

Rated 5 out of 5 stars

It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... See more

Company replied

Rated 5 out of 5 stars

The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

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4.9

All reviews

(4,022)

16,191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good customer service

Really good customer service. Can't wait for our new sofa to arrive

July 27, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great staff good coffee explained in…

Great staff good coffee explained in detail

July 25, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Very welcoming

Very welcoming. Clean and spacious. Tony was excellent from start to finish.

July 26, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

The salesman was very knowledgable…

The salesman was very knowledgable about the product we have bought.
He was very friendly,at the end of the sale he walked us to the stores entrance and shook our hands (a little old fashioned courtesy).

July 24, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great service

Great service and the guy that served me was brilliant and really helpful joyful and had the patience of a saint I cant remember his name unfortunately but it was at the Rotherham one

July 11, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

Good customer services

Good customer services

July 22, 2026
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Reply from Sofology - Rotherham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

product was exactly what we were…

product was exactly what we were looking for due to downsizing and room space being more of a premium, sales person was knowledgeable of the product and fabrics available, (pointing out the downside of some fabrics with being pet owners) felt under no pressure at all during the sale process.

July 22, 2026
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Reply from Sofology - Rotherham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

New sofas

Easy to order the new sofas and was happy with the customer service

June 30, 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff, informative of options but not pushy at all, pleased with expected delivery time

July 20, 2026
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Reply from Sofology - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Great service and…

Really lovely staff at the store and really helpful. We then ordered online after their help

July 18, 2026
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Reply from Sofology - Rotherham

Thank you for sharing your experience 😊

Rated 5 out of 5 stars

Our salesmen Adrian was fantastic

Our salesmen Adrian was fantastic! Very quick and easy process. Great customer service!

July 15, 2026
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Reply from Sofology - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

We was left to look around freely and…

We was left to look around freely and was
Looked after by Tony who helped us a lot. Without any pressure at all.

July 13, 2026
Unprompted review
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Tony at the Rotherham Parkgate store…

Tony at the Rotherham Parkgate store has been absolutely exceptional. I visited a couple of months ago just to browse at options and he was fantastic then. Went back in over the last weekend and he remembered us and have now purchased. Extremely friendly, sat down and went through everything really clearly since this was my first property purchase and just an overall friendly guy. Would highly recommend to ask for him should you ever visit this specific store. Thanks again for all your help

July 12, 2026
Unprompted review
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Reply from Sofology - Rotherham

Thank you for this amazing review Harriet!

Rated 5 out of 5 stars

What a great guy

Tony was a total star,his personality was fantastic,a wealth of knowledge about the product and overall made purchasing our new suite a pleasurable one

July 9, 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Gold Star

lovely young man made us feel very comfortable he was very patient with us as we are elderly didnt push us gave us time to try different sofas very informative and helpful made us feel at home excellant service.

June 30, 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to share your experience Christine :-)

Rated 5 out of 5 stars

No pressure selling,

No pressure selling,
Visited the Rotherham parkgate store,
Greeted by Tony who gave a quick explanation on what was available in what fabrics,
Left to browse the store without being followed and hounded.
Answered all our questions professionally.
We returned the next day to purchase the sofas as we needed to check measurements.
Great staff, great service

June 29, 2026
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Reply from Sofology - Rotherham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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