We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... See more
Company replied
Location
Switch locationUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy all round with my shopping experience. The member of staff Diariou who was the sales assistant was so very friendly and professional was a first class help getting me through this purchase... See more
Company replied
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... See more
Company replied
The manager who helped us decide on the sofas was fanstatic. She was patient and gave lots of ideas and even took my wife to different areas of the store so she could see different coloured walls, rug... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, United Kingdom
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place for Sofas
Great place for Sofas, we have bought 3 sofas over the years and each one a Gem, staff are helpful, and polite. First class service.
March 16, 2026
Unprompted review
Reply from Sofology - Royton Oldham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thrilled with the sofa I got as it was…
Thrilled with the sofa I got as it was a marvellous price due to it being a clearance one. Also the lady who served me was really helpful.
March 10, 2026
Reply from Sofology - Royton Oldham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
The salesman was helpful but not…
The salesman was helpful but not overwhelming. He was knowledgeable and friendly.
March 11, 2026
Reply from Sofology - Royton Oldham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Relaxed & Helpful
Me and my partner had a nice relaxing experience at Sofology when buying our new sofa. Special mention to Jordan who was very pleasant with us and helped us through the process. He left us to test out sofas without feeling pressured but was on hand if we had any queries.
March 5, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jordan. Have a great day 😊
Lovely staff…
Diariou did a fantastic job explaining everything and gave very detailed tips on how to look after my new sofa’s.
March 8, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Diariou, we will make sure to pass this on! Have a nice day.
Sales person was helpful without being…
Sales person was helpful without being pushy and gave us the information we required in order to make an informed choice of furniture.
March 5, 2026
Reply from Sofology - Royton Oldham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent customer service
Excellent customer service! Paul was so friendly, helpful and knowledgeable - nothing was too much trouble! Thank you
March 7, 2026
Reply from Sofology - Royton Oldham
Thank you for sharing Louise!
Lovely staff not at all pushy couldn’t…
Lovely staff not at all pushy couldn’t be more helpful…. We have bought our previous sofas from this company and they have always been very helpful
March 2, 2026
Reply from Sofology - Royton Oldham
Thank you for your kind words! 😊 We’re thrilled to hear our team continues to provide helpful, friendly service. It’s wonderful to have you as a returning customer, enjoy your new sofa! 🛋️✨
Reply from Sofology - Royton Oldham
Hello, thank you for taking the time to leave a 4-star review, it's great to hear feedback like this!
Hannah Hussein at oldham sofology was…
Hannah Hussein at oldham sofology was fantastic from start to finish. Even with complications our side, Hannah helped solve and make the buying of our new sofa very simple.
March 3, 2026
Reply from Sofology - Royton Oldham
Thank you for awarding us 5 stars John, we are pleased that Hannah was so helpful during your visit :-)
Diariou DIALLO
Your sales person, Ms. Diallo instilled us with the confidence that she knew her product completely, and also knew exactly what we were wanting. She there for matched her expertise with our needs professionally, arriving at a positive outcome for both of us.
February 25, 2026
Reply from Sofology - Royton Oldham
This is a great review, thank you for sharing.
Our shop assistant Diariou was very…
Our shop assistant Diariou was very helpful in choosing the right sofa for us
February 21, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Diariou, we will make sure to pass this on! Have a nice day.
Hannah the sales assitant
Hannah the sales assistant made buying from Sofology a great experience. She needs to be recognised as an asset to the company
Thanks.
February 23, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Hannah, we will make sure to pass this on! Have a nice day.
Dan's seamless experience
Engagement, support and personal touch from Dan was massively helpful in the initial process.
Informative and service on point
February 22, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Dan, we will make sure to pass this on! Have a nice day.
Excellent sales service
Excellent sales service , not pushy but there when we needed advice. Knowledgeable, friendly very professional
February 21, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Always get what I want in Sofology
Always get what I want in Sofology .
They do not crowd you , I would just leave if they did . I can walk round with ease,but always staff around to explain my questions.
The staff are knowledgeable and experienced. Thank you Paul yet again a real help.
February 19, 2026
Reply from Sofology - Royton Oldham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Customer service was excellent
Customer service was excellent. Informed us of all the little details.
February 15, 2026
Reply from Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Gentleman who dealt with us was very…
Gentleman who dealt with us was very knowledgeable and helpful with our request
February 8, 2026
Reply from Sofology - Royton Oldham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.