We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... See more
Company replied
Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
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We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... See more
Company replied
Very happy all round with my shopping experience. The member of staff Diariou who was the sales assistant was so very friendly and professional was a first class help getting me through this purchase... See more
Company replied
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... See more
Company replied
The manager who helped us decide on the sofas was fanstatic. She was patient and gave lots of ideas and even took my wife to different areas of the store so she could see different coloured walls, rug... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, United Kingdom
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Reply from Sofology - Royton Oldham

Reply from Sofology - Royton Oldham

Reply from Sofology - Royton Oldham

Reply from Sofology - Royton Oldham
Excellent , now this is how it’s done, Hannah & Phil are a credit to your company, very very friendly nothing too much trouble, excellent advice, very patient & answered all questions politely. Thank you so much

Reply from Sofology - Royton Oldham

Reply from Sofology - Royton Oldham
Such great service, left to browse without pressure. Staff were attentive but not overbearing. Happy to run through cost options and stressed throughout that there was no obligation. Mum was able to buy the sofa that she wanted, at a price that she was happy with.

Reply from Sofology - Royton Oldham

Reply from Sofology - Royton Oldham
Great staff who were friendly and very helpful. We went in with our ideas and they showed us the choices available to meet our needs, we came out happy customers.

Reply from Sofology - Royton Oldham
Really nice experience. Irma is one of your best advisor . Overall at the moment satisfied.

Reply from Sofology - Royton Oldham
Helpful and friendly staff-no pressure, left you alone to browse at your own pace. Quality furniture.

Reply from Sofology - Royton Oldham
Great comfy couch .customer service start to finish .quick assembly loving it

Reply from Sofology - Royton Oldham
Paul in store was very helpful and friendly and made our purchase hassle free
Thanks again guys

Reply from Sofology - Royton Oldham
Sales person and quality of sofas at acceptable prices

Reply from Sofology - Royton Oldham
Really happy with purchase. Service in store is great. No pressure service.
Happy few problems setting up on finance system to finalise purchase but the team were great.

Reply from Sofology - Royton Oldham
It was nice and easy purchase with the help of their kind and helpful staff member who dealt with us

Reply from Sofology - Royton Oldham
Got help in store to find the sofa I wanted. Very helpful staff.

Reply from Sofology - Royton Oldham
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