Sofology - Royton Oldham Reviews 1,777

TrustScore 5 out of 5

4.9

Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB


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Rated 5 out of 5 stars

Great choice of suites, friendly staff and efficient delivery service. Our suite was delivered within 10 days and looks fantastic.

Rated 5 out of 5 stars

We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... See more

Company replied

Rated 5 out of 5 stars

Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... See more

Company replied

Rated 5 out of 5 stars

The manager who helped us decide on the sofas was fanstatic. She was patient and gave lots of ideas and even took my wife to different areas of the store so she could see different coloured walls, rug... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Very knowledgeable sales people

We called into our local (Royton/Chadderton) store to look around for a new suite and we're immediately welcomed to look around by Hannah. There was such a large choice to choose from and eventually we decided to ask for details of the Allure suite. Hannah was more than knowledgeable about the product and showed us everything that it was capable of doing. Originally we had only came to look around with no intention of purchasing on the day but after our great experience this morning and with interest free credit offered, we decided to go ahead and order. Now looking forward to having it delivered (hopefully before xmas). I would highly recommend a visit if you are in the market for a new suite.
Adrian

August 20, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Excellent service, easy to talk to.

Dan was really helpful, easy to talk to and knew all the information we asked for. The ordering was so straightforward and was done very quickly in the store.

August 19, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

New sofas

Just ordered our new sofas Diariou was very helpful and very friendly and made the experience very easy enjoyable.

August 18, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Easy & relaxed

Easy & relaxed, our sales guy Ben was fantastic :)

August 17, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Diariou was amazing

Diariou was amazing, excellent customer service. Very informative about the sofa’s on offer. Made our experience of buying a sofa really easy something we have been putting off. Thank you for all your help.

August 17, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great experience

Sales woman was professional, efficient, approachable and knowledgeable. I was given the information I needed to decide to order the sofa of my choice. It was a very pleasant experience.

August 13, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from diariou,explained everything clearly would definitely recommend to family & Friends to use Sofology Oldham !!

August 7, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

New sofa and matching chair

Lovely showroom all nicely laid out Jordon was really nice and very helpful

August 15, 2025
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Reply from Sofology - Royton Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Buying A Sofa

After being in several sofa shops we went into Sofology. The outlay of the store made it very comfortable to walk around. We had no pressure from the staff bit a friendly welcome. We had been in the day before and they remembered that we had been in. Our Saleslady Diariou was very professional and explained everything.

August 11, 2025
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Reply from Sofology - Royton Oldham

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Rated 5 out of 5 stars

Helpful, knowledgeable staff.

I had visited the store a few times trying to determine exactly what I wanted/needed and cannot remember the names of all the staff I had contact with!
On each occasion, I found staff to be polite, helpful and knowledgeable without pressuring me to make a decision.
I finally placed my order today and am now awaiting the delivery.
I would certainly recommend Sofology as a store worth visiting.

August 8, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great staff

Really friendly and polite staff made our visit pleasant and easy

August 5, 2025
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Reply from Sofology - Royton Oldham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

On entering was pleasantly surprised by…

On entering was pleasantly surprised by the extensive range of sofas and suites of furniture on display each accompanied with swatches of the fabrics and colours available. Was approached by Jordan a member of the sales team who introduced himself then left us to browse assuring us that he would be available to answer any queries. I chose and ultimately purchased a sofa,chair and footstool on interest free finance. Hannah dealt with the purchase and explained the process fully. The staff at Sofology know their products and processes well. They are available to assist when asked without being pushy and I would recommend Sofology for their products and for their pleasant and professional staff

July 30, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Ellie was superb!

Ellie was superb! Really helpful, went through all the details with me, gave me plenty of options and then helped me narrow it down to my dream sofa!

August 2, 2025
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Reply from Sofology - Royton Oldham

We are so happy to hear that you have found your dream sofa Lauren!

Rated 5 out of 5 stars

Great customer service from Jordan and…

Great customer service from Jordan and his colleagues. Patient, no hard sell. Thank you

July 31, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jordan. Have a great day 😊

Rated 5 out of 5 stars

Great help choosing the sofa

Great help while I wasn't sure on the right sofa, and size. Changed my mind within the 48 hours and got support to pick a sofa I was happy with.

July 31, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Great experience

Very friendly and extremely helpful. Made the experience of purchasing a new sofa a pleasure. We dealt with Hanna in the Oldham store and she was great!

August 2, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hanna. Have a great day 😊

Rated 5 out of 5 stars

Left to look around without been…

Left to look around without been hassled it was a very chilled experience and I bought the sofa I already had my heart set on

August 2, 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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