I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more
Location
Switch locationSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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See what reviewers are saying
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... See more
Company replied
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more
Company replied
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom
4.8
Excellent
2K reviews
Asks customers to review
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I had a great experience while…
I had a great experience while purchasing- Gary was so helpful and no pressure was given, everything was explained around getting the most from our sofa, protecting it and what the warranty covered..
October 4, 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Faultless experience
Effortless process from start to finish, Garry was very knowledgeable and helpful and I can’t fault the customer experience
October 4, 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
The gentle man that helped us in the…
The gentle man that helped us in the store was very helpful and nice
September 25, 2025
Reply from Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
It was enjoyable
It was enjoyable. Sunil was very helpful. He made the experience straight forward and was really informative
September 19, 2025
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Arm chair
The shop assistant couldn't have been more helpful. We did ask alot of questions. Can't wait to receive my arm chair.
September 23, 2025
Reply from Sofology - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
Polite, knowledgeable, professional and friendly staff, not pushy but extremely helpful and thorough, our salesperson was Gary and Lily double checked the order as per the company's policy. Excellent service.
September 16, 2025
Reply from Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience all round
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm,
He asked us what our key requirements were then showed us the sofa's that suited us, made the whole experience easy and relaxed,
Ended up buying 2 x sofas that will be perfect for us,
Extremely happy and would recommend this store to anyone
Thank you
September 13, 2025
Unprompted review
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Garry is extremely helpful
Garry was extremely helpful with my purchase today and efficient. I would strongly recommend him.
September 13, 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in-store. We hope you found the perfect sofa! Have a great day 😊
Really friendly
Really friendly showroom. Garry the Sofologist was superb and very helpful.
September 6, 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in-store. We hope you found the perfect sofa! Have a great day 😊
Everything was great
Everything was great, the sofa was nice looking and excellent quality and the staff vishal was very nice and helpful
September 7, 2025
Reply from Sofology - Slough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great experience
The store was clean and welcoming with a huge selection. The staff were knowledgeable, friendly and always on hand to answer questions. The whole process was seamless and easy.
September 7, 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
4 months waiting for a sofa that was…
4 months waiting for a sofa that was promised to be deliveries in 7 weeks, stay well away from this company and their atrocious customer service
September 4, 2025
Unprompted review
Reply from Sofology - Slough
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
Great service at slough with Sunil
Sunil in slough sociology was so knowledgeable and accommodating to our sofa requirement and was helpful and supportive throughout our experience at sofology in Slough
September 4, 2025
Reply from Sofology - Slough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Gary one of the staff was very helpful…
Gary one of the staff was very helpful and knowledgeable with the sofa we were going to buy.
August 31, 2025
Reply from Sofology - Slough
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
really helpful with colour choices
August 31, 2025
Reply from Sofology - Slough
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent service from the moment I…
Excellent service from the moment I entered. Very welcoming & friendly service. Very clear & open communication throughout my whole experience. Definitely would recommend especially Garry
September 2, 2025
Reply from Sofology - Slough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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