Sofology - Slough Reviews 1,650

TrustScore 5 out of 5

4.8

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... See more

Rated 4 out of 5 stars

The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... See more

Company replied

Rated 5 out of 5 stars

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... See more

Company replied

Rated 5 out of 5 stars

Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Calm

Calm quick collective

October 28, 2025
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Reply from Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Pleasant experience

Unlike other sofa stores you go into, we were left alone to browse rather than followed and spoken to every minute about their products. We were politely acknowledged and left to browse until we were ready to ask questions. We found a sofa we really liked and then the sales team were quick and efficient with processing our order which will be ready hopefully within 2 weeks. We needed a quick delivery due to moving house. We were in store less than an hour. Excellent

October 27, 2025
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Reply from Sofology - Slough

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, polite and informative. Made our shopping experience very pleasant.

October 27, 2025
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Reply from Sofology - Slough

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great customer service by Garry

Had a wonderful experience with Garry, the sales manager, who was very polite and helpful with me making the right decision in choosing the right sofa. Very good customer service.

October 26, 2025
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Reply from Sofology - Slough

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Helpful

Helpful, easy and uncomplicated

October 26, 2025
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Reply from Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

The whole team was really helpful

The whole team was really helpful. There was no pressure selling at all. Sunil and Simeon were very helpful.

October 25, 2025
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

All done with ease in store

All done with ease in store. Just waiting on call for delivery date.. be intersting to see if the 14 day promise is kept (fingers crossed)

October 19, 2025
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Reply from Sofology - Slough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Garry was great very professional

Garry was great very professional

October 20, 2025
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Reply from Sofology - Slough

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Rated 5 out of 5 stars

Garry was really helpful in showing us…

Garry was really helpful in showing us the options, was patient and we got what we needed from the store. Great service. Thank you.

October 19, 2025
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Reply from Sofology - Slough

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!

Rated 5 out of 5 stars

Super helpful store and great sofa…

Super helpful store and great sofa options. Was helped by Vishal who was super helpful and made buying the sofa and choosing the delivery date easy!

October 19, 2025
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Reply from Sofology - Slough

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!

Rated 5 out of 5 stars

Amazing service!!

Amazing service!!! Friendly and no pressure.

October 18, 2025
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Reply from Sofology - Slough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 3 out of 5 stars

Excellent product & Poor delivery.

Excellent product, but very poor delivery service, even my 🛋 got lost during transit. After several considerable communication finally you found my Sofas in the wrong depo and delivered it eight weeks later.

July 31, 2025
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Reply from Sofology - Slough

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent staff

Excellent, knowledgeable and friendly staff

October 13, 2025
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Reply from Sofology - Slough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Perfect experience visiting the Slough

Perfect experience visiting the Slough
store, very helpful and all ordered ready for delivery plenty time for Christmas.
Thank you very much, highly recommended this store.

October 7, 2025
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Reply from Sofology - Slough

Thank you for taking the time to share your experience :-)

Rated 5 out of 5 stars

Very efficient and professional service…

Very efficient and professional service

Mohan spent lots of time to show us different sofas and materials. We managed to buy a beautiful sofa for our home.

October 4, 2025
Sofology - Slough logo

Reply from Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Customer service

Sunil was a great help choosing our sofa and helping us through all the options

October 2, 2025
Sofology - Slough logo

Reply from Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Garry was very helpful

Garry was very helpful, kind and happy.

October 5, 2025
Sofology - Slough logo

Reply from Sofology - Slough

Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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