Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... See more
Company replied
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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Positive experience
Stephen at the Liverpool Speke showroom was very helpful in guiding us to choose a sofa that would support my neck issues. He took the time to consider my needs, and I had a really positive experience.
September 9, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Great service
Great service, Peter was fantastic very helpful. Great overall experience.
September 7, 2025
Reply from Sofology - Speke Liverpool
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
THE MAN WHO HELPED ME PICK A SUITE WAS…
THE MAN WHO HELPED ME PICK A SUITE WAS VERY HELPFULL AND PATIANT. AS AM AN INJURED EX SOLDIER HE COULD,NT DO ENOUGH TO HELP ME.PLEASE PASS ON MY BEST WISHES AND THANKS.
September 6, 2025
Reply from Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Steve was very helpful and patient
Steve was very helpful and patient
Complete understanding of stock
September 5, 2025
Reply from Sofology - Speke Liverpool
Thank you for awarding us 5 stars Jackie :-)
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Quality& service the best by far.
You can see the quality and choices are displayed really well, the service was offered and not pushy, felt like we were in control of what we wanted too.
August 31, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Speke Store
Went to Speke store. Amy Murray was lovely. She was so personable yet professional. She was really patient and made suggestion which enhanced our product such as gliders, she got to know our needs really well.
August 30, 2025
Reply from Sofology - Speke Liverpool
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Amy made such a positive impression during your visit to our Speke store. It's wonderful to know that her personable and professional approach, along with her thoughtful suggestions, enhanced your shopping experience. We always strive to understand our customers' needs and provide the best possible service, and your feedback is a great testament to that. We look forward to welcoming you back to Sofology Speke Liverpool in the future!
Assistant was extremely helpful
August 29, 2025
Reply from Sofology - Speke Liverpool
Thank you for sharing your experience :-)
Helpful staff
We came into the Speke store a few times to find the perfect sofa. We were helped by Peter each time who was really friendly and answered all of our questions without putting pressure on us to buy straight away and was very helpful in explaining payment options and protection plans.
Would definitely be back in the future and would reccomend to others.
August 23, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Laura Rainhill…
Good selection of sofas clean and tidy showroom and easy to walk around
August 22, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Anita was very quick and helpful
Anita was very quick and helpful. Gave all appropriate information.
Nice lady.
August 25, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Anita, we will make sure to pass this on! Have a nice day.
Amy was so helpful today...
Amy was so helpful today.... Happy, friendly and never pushy!
August 24, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Relaxing knowing none pushy.
August 23, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Good selection of furniture
Good selection of furniture.
Staff don't over power you. you are allowed to browse. But they are also on hand when you need them a nice relaxing experience.
August 14, 2025
Reply from Sofology - Speke Liverpool
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Lady who helped us was professional and…
Lady who helped us was professional and helpful. She explained the whole process clearly
August 14, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service
Excellent service, knowledgeable and explained everything thoroughly. Had a good understanding of what we wanted and showed us options.
August 12, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Well done
Well, so far ordering has been good. Thank you to Amy Murray from the Speke store for her help.
I was able to complete everything online after visiting the store and Amy's help. Actual sofa not due until November so cannot comment on that
August 12, 2025
Reply from Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
First time buying
First time buying from the store and the man pete that helped me he was so polite and couldn't do enough to help me
August 9, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!
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