Sofology - Speke Liverpool Reviews 

2,009
•
TrustScore 5 out of 5

4.9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB

•

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Rated 5 out of 5 stars

Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... See more

Company replied

Rated 5 out of 5 stars

The staff were great , especially Rebecca- I was in numerous times before purchase and she was absolutely great - a real asset . James was also great on purchase day . The staff are very good - not pu... See more

Company replied

Rated 5 out of 5 stars

We cant thank sofology enough for helping us choose the perfect sofa for our family. Staff where incredibly knowledgeable and friendly which made the process much easier

Company replied

Rated 5 out of 5 stars

Wonderful experience with Sofology, Speke! The whole staff team were wonderful, and James was amazing helping us through the sofa process. As a first time sofa buyer, James explained how the process w... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,009)

13,841 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anita was so helpful

Anita was so helpful - we’ve been in several times over the past few months and she’s known just when to step in and when to leave us to leave us- thank you!

October 7, 2025
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Reply from Sofology - Speke Liverpool

Thank you for taking the time to share your experience :-)

Rated 5 out of 5 stars

Friendly helpful and sorted us with a…

Friendly helpful and sorted us with a fabulous suite (Shaun) quality 👌🏼

October 6, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great

We went into the Liverpool speke store and were greeted by Ste, he was very friendly and polite, not pushy. Showed us the different types of sofas we stated we were looking for and gave us the prices. Very helpful!

October 1, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Help in the shop from Anita .

Help in the shop from Anita .
very helpful , and know products .

October 4, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. We have bought our last 4 sofas from here.

October 5, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great service

A lovely service given to us.

October 5, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great in-store service.

Lauren was lovely. Very helpful and very patient.

September 30, 2025
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Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent customer service 👏

We went to look for a new suite in Speke, Liverpool. There are 4 popular furniture shops there, so we intended to go in all of them. First was Sofology, we were that impressed, we didnt bother with the rest. Steve was lovely, his whole approach was just right, he welcomed us, introduced himself and told us to give him a shout if we needed help. He later came back and we explained what we were looking for. He was really professional and so helpful. He let us take 4 material samples home, we were back within 2 hours and placed an order.
If Steve had come and mithered us or followed us round, it would have been different, but as I say he was bang on with his service. Well done Steve, give that man a pay rise

September 23, 2025
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Reply from Sofology - Speke Liverpool

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great sales man

Great sales man, really easy going and quick and easy payment set up

September 19, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Hassle free purchase

No hassle from either Stephen or Peter in the Speke store. Peter gave us time and space to make our choice over a couple of days, and made the whole process of purchasing easy, with his knowledge and experience. Great care by staff, looking forward to our 2 new sofas.

September 21, 2025
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Reply from Sofology - Speke Liverpool

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Thank you Sean for being so friendly…

Thank you Sean for being so friendly and helpfull , it made the experience of buying our sofas stress free.
The no pressure approach is a winner

September 22, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sean. Have a great day 😊

Rated 5 out of 5 stars

Things were well explained and I found…

Things were well explained and I found sofas I was looking for

September 21, 2025
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Reply from Sofology - Speke Liverpool

Thank you for your fantastic review! We're glad to hear everything was well explained and that you found the sofas you wanted. Providing a great experience is our top priority, and we're pleased we met your expectations. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again at Sofology Speke Liverpool!

Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable and friendly. Would recommend every time.

September 21, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Amy at Speke was superb

Amy at the Speke, Liverpool branch was a brilliant help.

September 14, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Amy, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Incredibly professional

Rebecca was incredibly professional in helping us with our sofa! Would highly recommend! A* service.

September 13, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Staff were so helpful and not pushy at…

Staff were so helpful and not pushy at all. So friendly and generous with information. The couch selection was amazing with so many different styles and types to choose from. Would highly recommend.

September 13, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

I enjoyed shopping here one big…

I enjoyed shopping here one big reason we were left to browse in peace, had previously looked in another retailer and store assistant didn't leave us alone.
Plus had lovely range sofas at reasonable prices
Very happy with our new purchase.

September 15, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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