Sofology - Speke Liverpool Reviews 

1,983
TrustScore 5 out of 5

4.9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB


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Rated 5 out of 5 stars

Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more

Company replied

Rated 5 out of 5 stars

The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... See more

Company replied

Rated 5 out of 5 stars

I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,983)

18,968 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

A lovely service given to us.

October 5, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great in-store service.

Lauren was lovely. Very helpful and very patient.

September 30, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent customer service 👏

We went to look for a new suite in Speke, Liverpool. There are 4 popular furniture shops there, so we intended to go in all of them. First was Sofology, we were that impressed, we didnt bother with the rest. Steve was lovely, his whole approach was just right, he welcomed us, introduced himself and told us to give him a shout if we needed help. He later came back and we explained what we were looking for. He was really professional and so helpful. He let us take 4 material samples home, we were back within 2 hours and placed an order.
If Steve had come and mithered us or followed us round, it would have been different, but as I say he was bang on with his service. Well done Steve, give that man a pay rise

September 23, 2025
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Reply from Sofology - Speke Liverpool

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great sales man

Great sales man, really easy going and quick and easy payment set up

September 19, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Hassle free purchase

No hassle from either Stephen or Peter in the Speke store. Peter gave us time and space to make our choice over a couple of days, and made the whole process of purchasing easy, with his knowledge and experience. Great care by staff, looking forward to our 2 new sofas.

September 21, 2025
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Reply from Sofology - Speke Liverpool

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Thank you Sean for being so friendly…

Thank you Sean for being so friendly and helpfull , it made the experience of buying our sofas stress free.
The no pressure approach is a winner

September 22, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sean. Have a great day 😊

Rated 5 out of 5 stars

Things were well explained and I found…

Things were well explained and I found sofas I was looking for

September 21, 2025
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Reply from Sofology - Speke Liverpool

Thank you for your fantastic review! We're glad to hear everything was well explained and that you found the sofas you wanted. Providing a great experience is our top priority, and we're pleased we met your expectations. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again at Sofology Speke Liverpool!

Rated 5 out of 5 stars

Very professional

Very professional, knowledgeable and friendly. Would recommend every time.

September 21, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Amy at Speke was superb

Amy at the Speke, Liverpool branch was a brilliant help.

September 14, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Amy, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Incredibly professional

Rebecca was incredibly professional in helping us with our sofa! Would highly recommend! A* service.

September 13, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Staff were so helpful and not pushy at…

Staff were so helpful and not pushy at all. So friendly and generous with information. The couch selection was amazing with so many different styles and types to choose from. Would highly recommend.

September 13, 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

I enjoyed shopping here one big…

I enjoyed shopping here one big reason we were left to browse in peace, had previously looked in another retailer and store assistant didn't leave us alone.
Plus had lovely range sofas at reasonable prices
Very happy with our new purchase.

September 15, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great choice and professional staff

Great choice of furniture, professional staff with good knowledge. Did not feel rushed or pressured. Very helpful.

September 12, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Really helpful

Really helpful, left us alone while we looked around. 👍🏻

September 12, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Lots of choice

Lots of choice, great products, great staff. Good finance options. Everything explained very clearly. Peter was very friendly and made everything very easy for us. Highly recommended.

September 13, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Great experience at Sofology Mersey…

Great experience at Sofology Mersey Retail park in Speke Liverpool. I called in here just by chance on my way to another major sofa store and I was pleasantly surprised with the range. I moved quickly around the store knowing exactly what I was looking for but unsure if it existed. However the store person was not deterred by my exact list of requirements and together we quickly found two love chairs that were a perfect fit for my snug. Delivery is approximately 6 weeks . The sales person quickly explained the care regime to maximise the life of my new chairs, so I bought a care pack too. I am hoping it comes with two cushions per chair which he assured me it would. He was knowledgeable, polite and did not pressure me to buy it which is refreshing. Well done sofology your sales people are a credit to you.

September 12, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Sales man that dealt with us was…

Sales man that dealt with us was amazing. So knowledgable on the sofa and the difference between the choice of materials. Really approachable and easy to talk to.

September 9, 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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