Sofology - Speke Liverpool Reviews 1,971

TrustScore 5 out of 5

4.9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more

Company replied

Rated 5 out of 5 stars

We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”. What a mistake that was, there was SO much choice, it too... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more

Company replied

Rated 5 out of 5 stars

Amy was friendly, polite and didn’t pressure us to make a decision. We were having difficulty making a decision between two suites, one from another store and the one we eventually bought. We didn’t f... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

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Rated 5 out of 5 stars

The showroom was easy to navigate and…

The showroom was easy to navigate and the staff were very friendly and helpful and answered any questions without hesitation

June 7, 2026
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Reply from Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

The staff was really nice on both…

The staff was really nice on both visits, very helpful, whatever I ask they could answer.

June 9, 2026
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Reply from Sofology - Speke Liverpool

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

No pushy sales

No pushy sales, helpful staff and great choice

May 28, 2026
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Reply from Sofology - Speke Liverpool

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

The stafe were so helpful i can say…

The stafe were so helpful i can say that I would recommend to any one my friends and my family I would go an give them a try so so helpful

May 26, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Exceptional Service from Stephen at Speke Sofology – A Stressfree Sofa Shopping Experience

Stephen at Speke Sofology provided outstanding customer service from start to finish. Choosing a sofa can be a difficult decision, especially when you’re someone like me who can be quite indecisive, but Stephen was incredibly patient, knowledgeable and supportive throughout the entire process.

He took the time to understand what we were looking for, explained the differences between the various materials and colours, and offered honest advice on what he felt would work best for our home. Rather than rushing us into a decision, he arranged for several fabric samples to be sent to us so we could take our time and choose with confidence.

Thanks to Stephen’s expertise, patience and friendly approach, what could have been a stressful experience became an enjoyable and smooth one. We left feeling informed, valued, and excited about our purchase.

If you’re visiting Sofology Speke, I would highly recommend seeking out Stephen. His professionalism, genuine care for customers and exceptional guidance made a lasting impression on us. Thank you, Stephen, for making our sofa buying experience such a positive one!

May 26, 2026
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Reply from Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

We were dealt with by Gary who was…

We were dealt with by Gary who was excellent throughout. He was helpful and answered all questions clearly. The overall service was first class and we left the shop highly satisfied. 10 out of 10.

May 21, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent service and advice.

I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and exchanged my sofa for another that was the correct size. Clio was friendly, knowledgeable, patient and efficient. I definitely recommend Sofology.

May 17, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Sean and the Liverpool team

The guys in Liverpool , Sean and co were very helpful . And the suite sold itself really

May 19, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Superb customer

Superb customer service
Help and guidance throughout consultation expert advice given

May 16, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great experience

Can’t do enough for you in shop, we had a lovely experience when shopping for a new couch.

May 17, 2026
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Reply from Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Customer friendly team

The team at Sofology were courteous and kindly explained the best available options. It was possible for us to have a good deal with their support. Do recommend them.

May 9, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Sales person was very attentive

Sales person was very attentive
And not pushy product knowledge was excelent

May 7, 2026
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Reply from Sofology - Speke Liverpool

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Great service from Stephen woo was…

Great service from Stephen woo was lovely and friendly new all what we asked

May 3, 2026
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Reply from Sofology - Speke Liverpool

Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Sales person Clio was brilliant

Sales person Clio was brilliant. She was very patient with us both and helped us pick the right suite. Thank you Clio

April 25, 2026
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Reply from Sofology - Speke Liverpool

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Brilliant experience

Lady who dealt with my order was really nice and took time to explain everything in detail

April 22, 2026
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Reply from Sofology - Speke Liverpool

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Customer service is excellent

Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.

April 21, 2026
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Reply from Sofology - Speke Liverpool

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Rated 5 out of 5 stars

Salesperson was professional and…

Salesperson was professional and helpful in me making a decision.

April 21, 2026
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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