Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... See more
Company replied
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more
Company replied
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sean and the Liverpool team
The guys in Liverpool , Sean and co were very helpful . And the suite sold itself really

Reply from Sofology - Speke Liverpool
Superb customer
Superb customer service
Help and guidance throughout consultation expert advice given

Reply from Sofology - Speke Liverpool
Great experience
Can’t do enough for you in shop, we had a lovely experience when shopping for a new couch.

Reply from Sofology - Speke Liverpool
Customer friendly team
The team at Sofology were courteous and kindly explained the best available options. It was possible for us to have a good deal with their support. Do recommend them.

Reply from Sofology - Speke Liverpool
Sales person was very attentive
Sales person was very attentive
And not pushy product knowledge was excelent

Reply from Sofology - Speke Liverpool
Great customer service and knoledge…
Great customer service and knoledge about the product helpful and friendly too

Reply from Sofology - Speke Liverpool
Great service from Stephen woo was…
Great service from Stephen woo was lovely and friendly new all what we asked

Reply from Sofology - Speke Liverpool
Sales person Clio was brilliant
Sales person Clio was brilliant. She was very patient with us both and helped us pick the right suite. Thank you Clio

Reply from Sofology - Speke Liverpool
Brilliant experience
Lady who dealt with my order was really nice and took time to explain everything in detail

Reply from Sofology - Speke Liverpool
Customer service is excellent
Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.

Reply from Sofology - Speke Liverpool
Salesperson was professional and…
Salesperson was professional and helpful in me making a decision.

Reply from Sofology - Speke Liverpool
Good selection and exceptional
Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
The sofology team in Speke were great
The sofology team in Speke were great. Friendly, helpful and professional, I’m a returning customer of the brand for many years.

Reply from Sofology - Speke Liverpool
Let us walk around show room without…
Let us walk around show room without being pressured. Lovely helpful staff.

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Definitely recommend a visit
Very helpfull and knowledgeable extremely polite salesman went out of his way to help and show me what I was looking for

Reply from Sofology - Speke Liverpool
Staff were very helpful ,when we move…
Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality

Reply from Sofology - Speke Liverpool

Reply from Sofology - Speke Liverpool
Staff are very helpful and explained…
Staff are very helpful and explained my benefits in full with no pressure to buy add on services

Reply from Sofology - Speke Liverpool
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







