Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... See more
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... See more
Company replied
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... See more
Company replied
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
October 19, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Peter was excellent helpful not at all…
Peter was excellent helpful not at all pushy !
October 13, 2025
Reply from Sofology - Speke Liverpool
Thank you for sharing :-)
Reply from Sofology - Speke Liverpool
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
October 13, 2025
Reply from Sofology - Speke Liverpool
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
October 12, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
October 12, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
October 10, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
October 6, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
October 5, 2025
Reply from Sofology - Speke Liverpool
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Speke Liverpool
Thank you for sharing your experience!
Reply from Sofology - Speke Liverpool
Thank you for choosing Sofology :-)
Anita was so helpful
Anita was so helpful - we’ve been in several times over the past few months and she’s known just when to step in and when to leave us to leave us- thank you!
October 7, 2025
Reply from Sofology - Speke Liverpool
Thank you for taking the time to share your experience :-)
Friendly helpful and sorted us with a…
Friendly helpful and sorted us with a fabulous suite (Shaun) quality 👌🏼
October 6, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great
We went into the Liverpool speke store and were greeted by Ste, he was very friendly and polite, not pushy. Showed us the different types of sofas we stated we were looking for and gave us the prices. Very helpful!
October 1, 2025
Reply from Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Help in the shop from Anita .
Help in the shop from Anita .
very helpful , and know products .
October 4, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent service as always
Excellent service as always. We have bought our last 4 sofas from here.
October 5, 2025
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
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