On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more
Company replied
The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more
Company replied
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more
Company replied
Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more
Company replied
They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom
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Our sales assistant Paris was very informative and helpful. She listened to what we said we was looking for and helped us find the perfect corner unit

Reply from Sofology - Stockport
Maria is exceptional at customer service and a delight to deal with. She is a credit to Sofology.

Reply from Sofology - Stockport
We had visited two other famous sofa stores, but when we arrived at Sofology Stockport, we were greeted with a smile from Sarah. She made our total experience very pleasurable indeed. Thank you.

Reply from Sofology - Stockport
Was not chased around store left to browse when asked questions Sarah was full of information we needed left store shopped around and came back to purchase a sofa great service many thanks

Reply from Sofology - Stockport
The staff were fantastic. Couldn’t ask for a better service.

Reply from Sofology - Stockport
The young lady who did the order was very nice and professional. We were in and out in no time.

Reply from Sofology - Stockport
We were very impressed with the choice and the quality of the sofas on display. Took our time to look around, tried many sofas and didn't feel under any pressure to make a decision quickly. Full marks to Forakh who couldn't have been more helpful.

Reply from Sofology - Stockport
Great advise and customer experience from Paris Welsh and her manager Gemma (Stockport)
Highly Recommend
Simon E

Reply from Sofology - Stockport
Sarah at Stockport was great and helpful. Provide insight and knowledge for our purchase. We went in unsure what we wanted, came away with a great product and peace of mind.

Reply from Sofology - Stockport
Maria at the stockport branch was perfect she didnt hassle us at all she was jut there in the background to answer our questions. We didnt feel pressured at all to purchase.
We.did purchase as.the quality of the sofas are great and was able to.pick and choose exactly what we wanted

Reply from Sofology - Stockport
Had a great experience using Stockport's branch. The member of staff who dealt with my order was very helpful and knowledgeable about the product. Really happy with my experience when visiting the store

Reply from Sofology - Stockport
Really impressed with Raf who was friendly and informative but wasn’t pushy in any way. Really lovely guy and we are looking forward to our new sofa arriving!!

Reply from Sofology - Stockport
The man was really helpful and we went for a sofa that we would of overlooked .

Reply from Sofology - Stockport
We had a great experience in store, we already knew what we wanted but the staff were so helpful in making sure we understood all our options. The showroom was laid out really well and you can tell the quality of the sofas is better than their competitors. I would highly recommend they have a great range.

Reply from Sofology - Stockport
Very easy and relaxed experience. No pressure sales. Paris was really helpful.

Reply from Sofology - Stockport
Chris the DeputyManager was really helpful, I am a sales person and personally hate very pushy loud sales people.
He was friendly and the info he gave us was helpful,and made us feel at ease , hence why we came back to purchase th sofa after just 2 days.
Cheers Chris
Kindest regards
Karen

Reply from Sofology - Stockport
The lady who served my wife & I excellent knowledge & very helpful with getting the right suite. I think her name was Sarah @ the Stockport branch 👏

Reply from Sofology - Stockport
Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything

Reply from Sofology - Stockport
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