Sofology - StockportReviews 

1,792
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


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Rated 5 out of 5 stars

On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more

Company replied

Rated 5 out of 5 stars

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more

Company replied

Rated 5 out of 5 stars

Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more

Company replied

Rated 5 out of 5 stars

They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(1,792)

18,585 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent assistance

Our sales assistant Paris was very informative and helpful. She listened to what we said we was looking for and helped us find the perfect corner unit

January 14, 2026
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Reply from Sofology - Stockport

Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Maria is exceptional at customer…

Maria is exceptional at customer service and a delight to deal with. She is a credit to Sofology.

January 17, 2026
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Reply from Sofology - Stockport

Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

What a pleasurable experience

We had visited two other famous sofa stores, but when we arrived at Sofology Stockport, we were greeted with a smile from Sarah. She made our total experience very pleasurable indeed. Thank you.

January 14, 2026
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Was not chased around store left to …

Was not chased around store left to browse when asked questions Sarah was full of information we needed left store shopped around and came back to purchase a sofa great service many thanks

January 11, 2026
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Reply from Sofology - Stockport

Thank you Thomas :-)

Rated 4 out of 5 stars

The young lady who did the order was…

The young lady who did the order was very nice and professional. We were in and out in no time.

January 2, 2026
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Reply from Sofology - Stockport

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Very impressed all round!

We were very impressed with the choice and the quality of the sofas on display. Took our time to look around, tried many sofas and didn't feel under any pressure to make a decision quickly. Full marks to Forakh who couldn't have been more helpful.

January 12, 2026
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Reply from Sofology - Stockport

Thank you for this great reviwew Francoise :-)

Rated 5 out of 5 stars

Great advise and customer experience…

Great advise and customer experience from Paris Welsh and her manager Gemma (Stockport)

Highly Recommend
Simon E

January 11, 2026
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Reply from Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Sarah at Stockport was great and…

Sarah at Stockport was great and helpful. Provide insight and knowledge for our purchase. We went in unsure what we wanted, came away with a great product and peace of mind.

January 10, 2026
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Maria at the stockport branch was…

Maria at the stockport branch was perfect she didnt hassle us at all she was jut there in the background to answer our questions. We didnt feel pressured at all to purchase.
We.did purchase as.the quality of the sofas are great and was able to.pick and choose exactly what we wanted

January 6, 2026
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Maria, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Good experience using Stockport's branch, great customer service.

Had a great experience using Stockport's branch. The member of staff who dealt with my order was very helpful and knowledgeable about the product. Really happy with my experience when visiting the store

January 6, 2026
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Really impressed with Raf who was…

Really impressed with Raf who was friendly and informative but wasn’t pushy in any way. Really lovely guy and we are looking forward to our new sofa arriving!!

January 9, 2026
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

The man was really helpful and we went…

The man was really helpful and we went for a sofa that we would of overlooked .

January 4, 2026
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Reply from Sofology - Stockport

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Stylish & High Spec show room

We had a great experience in store, we already knew what we wanted but the staff were so helpful in making sure we understood all our options. The showroom was laid out really well and you can tell the quality of the sofas is better than their competitors. I would highly recommend they have a great range.

January 4, 2026
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Reply from Sofology - Stockport

Thank you for sharing your experience Helen :-)

Rated 5 out of 5 stars

Very easy and relaxed experience

Very easy and relaxed experience. No pressure sales. Paris was really helpful.

January 6, 2026
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Reply from Sofology - Stockport

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great customer service

Chris the DeputyManager was really helpful, I am a sales person and personally hate very pushy loud sales people.

He was friendly and the info he gave us was helpful,and made us feel at ease , hence why we came back to purchase th sofa after just 2 days.

Cheers Chris

Kindest regards

Karen

January 5, 2026
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Reply from Sofology - Stockport

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

The lady who served my wife & I…

The lady who served my wife & I excellent knowledge & very helpful with getting the right suite. I think her name was Sarah @ the Stockport branch 👏

January 1, 2026
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Reply from Sofology - Stockport

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Store was set out excellently,

Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything

December 31, 2025
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Reply from Sofology - Stockport

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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