Sofology - Stockport Reviews 

1,812
•
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB

•

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See what reviewers are saying

Rated 4 out of 5 stars

The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impr... See more

Company replied

Rated 5 out of 5 stars

The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchas... See more

Company replied

Rated 5 out of 5 stars

We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole pro... See more

Company replied

Rated 5 out of 5 stars

The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,812)

16,059 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sot on advisors but watch for the hidden charges.The advisors in the shop were spot on…

The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impressed with him.
The only issue I have is that there are the hidden costs and the slyness of how they come about. Unless it is written in the tiniest writing on the price tags on the furniture I didn't see the extras written anywhere. So when you've set your heart on a piece of furniture and it's in your price range all of a sudden your heart is shattered because there are hundreds of pounds extra to pay because of insurance and delivery. And 8 mean at least a. Few hundred pounds. Not happy about this at all and I let the poor shop assistant know about it but that's his career choice.

September 13, 2026
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Reply from Sofology - Stockport

Hi Alison, thank you for your review and we're really sorry to hear this. The extras are optional, the salespeople will always make customers aware of this but you don't need to take out the insurance or purchase the cleaning kits we offer. If you do need any assistance please let us know.

Rated 5 out of 5 stars

Stockport branch

We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole process enjoyable. Thank you Paris

August 31, 2026
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Reply from Sofology - Stockport

Thank you for this great review Robert

Rated 5 out of 5 stars

It was a very pleasant experience

It was a very pleasant experience. I enjoyed the respectful, kind, and responsible employee who patiently provided us with all the information.

August 31, 2026
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Excellent staff Paris explained…

Excellent staff Paris explained everything to us

August 31, 2026
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Paris, we will make sure to pass this on! Have a nice day.

Rated 4 out of 5 stars

Good experience

August 29, 2026
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Reply from Sofology - Stockport

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Very Friendly

Very Friendly, No pressure, polite, easy to talk to.

August 30, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful

August 25, 2026
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Reply from Sofology - Stockport

Hello, thank you so much for your review. We are so happy to hear this!

Rated 5 out of 5 stars

A Great Customer Experience

The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to the delivery of our new sofa.

August 25, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

The guy helped from walking into the…

The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchase he was there holding the door open

August 23, 2026
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Our 2.5 electric recliner was delivered…

Our 2.5 electric recliner was delivered a week after purchase which was brilliant as we faced a potential 12 week delay.

All fitted nicely and is great to sit on.

August 11, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Great staff with good advice without…

Great staff with good advice without being pushy. Felt I had lots of time to consider the options. No problems when I changed my mind.

August 7, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

The staff where very good

The staff where very good, and left us to it when asked to, much appreciated

July 29, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent service

Excellent service, the gentleman that served us(Jeremy) was very helpful indeed. He was not pushy at all. He had our best interests at heart. He gave us several options to help with our choice of furniture that we required. Overall extremely happy with the service

August 1, 2026
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Reply from Sofology - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful staff. Would definitely recommend to friends.

August 3, 2026
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Whilst visiting the store I was greeted by Maria…

Whilst visiting the store I was greeted by Maria who was absolutely amazing provided excellent customer service in friendly and polite manner. Gemma and Paris also very helpful. Gemma demonstrated comprehensive knowledge on fabrics and sofa functions. Will definitely recommend sofology Stockport branch.

July 28, 2026
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

It a very good experience. …

It was a productive shopping day at Sofology Stockport. Chris was very helpful and knew his products well. He was able to direct me to the options I wanted. Never at any time did I feel pressured to buy. They really lived up to their reputation. A big decision made easy.

July 16, 2026
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Reply from Sofology - Stockport

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

Shopping for L shape sofa.

When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made our decision, providing technical info.

July 7, 2026
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Reply from Sofology - Stockport

Thank you for awarding us 5 stars!

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