On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more
Company replied
Location
Switch locationThe Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more
Company replied
Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more
Company replied
They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PARIS stockport helpful, informative
We knew what we wanted, but the staff kindly didnt mither us, they said if you find anything you like, we are here. No pressure which is lovely.Paris Stockport was informative, friendly, and helpfull, and I would like to say thankyou
March 11, 2026
Reply from Sofology - Stockport
Thank you for this great review Miss Millward
Reply from Sofology - Stockport
Thank you for sharing your experience Catherine!
Sarah made our purchase seamless and…
Sarah made our purchase seamless and great knowledge !
March 8, 2026
Reply from Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sarah. Have a great day 😊
Reply from Sofology - Stockport
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Member of staff was very helpful and…
Member of staff was very helpful and knowledgable about the product.
March 8, 2026
Reply from Sofology - Stockport
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely store, friendly staff
The service at the Stockport store was fantastic! Lovely staff, really personable and chatty offering advice and expertise
Maria was the assistant who served me and the manager Gemma also took the time to say hello and was super friendly and professional
I ordered the Amalfi but was spoilt for choice!
March 2, 2026
Reply from Sofology - Stockport
We are really pleased that your visit to the store was a positive one Rachel, thank you for this great feedback :-)
Reply from Sofology - Stockport
Thank you for your feedback! 😊 We’re thrilled to hear Jeremy was fantastic and that you enjoyed the helpful service and great sofa selection. 🛋️✨
I had a really lovely experience at the…
I had a really lovely experience at the Sofology store in Stockport. The lady who helped me was incredibly welcoming and patient. My sofa had to be a very specific size to fit my living room, and I felt a bit awkward being so particular, but she took her time to go through all the options with me and made sure I found something that would work perfectly.
She didn’t rush me at all and was really helpful throughout the whole process. Great customer service and a really positive experience overall!
March 3, 2026
Reply from Sofology - Stockport
Thank you for sharing your experience! 😊 We’re so pleased our team in Stockport could help you find the perfect sofa and make the process so positive and stress-free. 🛋️✨
Care and attention
We shopped around a lot for sofas and came back on the 22nd February and spoke again with Sarah who worked with care and attention to understand what we were looking for. We settled on the Ripley model of reclining sofa but the advice was very clear and all the alternatives explained. No hard sell, and the order and paperwork process was handled quickly and effectively. Looking forward to getting the sofa now!!
February 22, 2026
Reply from Sofology - Stockport
Thank you for sharing your experience! 😊 We’re thrilled Sarah could provide such clear, attentive advice and make the process smooth and stress-free. Enjoy your new Ripley reclining sofa, we hope it’s everything you’re looking forward to! 🛋️✨
Maria was excellent she explained…
Maria was excellent she explained everything about the whole procedure of buying my chair she actually found it for me She wasn’t pushy just very helpful and guided me about all the extras I might appreciate
March 3, 2026
Reply from Sofology - Stockport
Thank you for your lovely feedback! 😊 We’re delighted to hear Maria was so helpful and guided you through everything without any pressure. We’ll be sure to share your kind words with her, enjoy your new chair! 🛋️✨
The assistant who helped was very…
The assistant who helped was very helpful in getting me what I required and was very patient I had grandchildren with me
February 28, 2026
Reply from Sofology - Stockport
Thank you for sharing Mr Riley, we hope the grandchildren enjoyed their visit :-)
Why we chose Sofology
The initial impression Sofology gave us was the choice of sofas on offer, with many of them ticking the boxes on what we were looking for. Couple that with staff who were there to be useful if needed, but left us to take our time, with no pressure. The big plus for us was the lady (Paris) who gave us guidance and assurance. Top person!!
February 28, 2026
Reply from Sofology - Stockport
Thank you so much for this great review David :-)
Reply from Sofology - Stockport
Thank you for choosing Sofology!
Reply from Sofology - Stockport
Thank you for awarding us 5 stars Anthony!
Paris was great
Paris was great, perfect customer service. Gave us enough space e but very informative.
February 26, 2026
Reply from Sofology - Stockport
Hi there, thank you for your review. Another great review for Paris, we will make sure to pass this on! Have a nice day.
Great efficient friendly service a…
Great efficient friendly service a member of staff introduced herself then left you to have a good look round. Didn’t feel under any pressure to buy.
February 23, 2026
Reply from Sofology - Stockport
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The first staff were very friendly and…
The first staff were very friendly and helped us with the are good from start to finish
February 23, 2026
Reply from Sofology - Stockport
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Amazing service very freindly staff…
Amazing service very freindly staff didn’t go out to purchase a sofa but staff went out there way to find what i liked
February 22, 2026
Reply from Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Had a great experience with Maria today…
Had a great experience with Maria today with ordering our sofas, really helpful and lovely customer Service.
February 22, 2026
Reply from Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Maria. Have a great day 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.